Questions & Answers
Questions & Answers
8 available 8 • View allWho should pay district cooling charges: landlord or tenant?
10
Q: My landlord has requested the A/C company to bill the district charges to me. I have lived in the apartment for the past 2 years. Last week I received a bill with backdated charges since October 2016.
My contract states I am responsible for water and electricity and does not mention A/C. I have paid for the usage of all the utility bills since moving in there.
Who is responsible for the district cooling charges, and if it is the landlord, how can I stop the A/C company from billing me?

Oct 25, 2017
6114
Responsibility for the maintenance of defects in a rented apartment
1
Q: I live in a 4 bedroom apartment in Deira/Dubai.
3 out of the 4 bedrooms have sewage leakage problem somewhere in the ceiling and the smell is horrible. The landlord refuses to fix the problem even though my tenancy contract clearly states that he must fix on his expense.
To make the story short, After filing for a case against him at the RDC, It all went down to the police station where he refused to sign a paper that states his willingness to fix.
Next, a Dubai Municipality official visited the apartment and submitted a report to the Land Department confirming that the apartment smells very bad. All meanwhile I refused to pay any rent to pressure this landlord to fix.
So now 4 months have passed and the accumulated rent has built up to above AED 100,000. The landlord has filed a case to claim the rental amount.
What to do? And how can he file a case against me at the RDC without the RDC asking him to fix the apartment first?!
Can I refuse to pay this landlord? I think it is unfair to pay!

Jul 12, 2018
6471
Is the tenant liable for paying maintenance charges before vacating the villa?
1
Q: I am unable to get the security deposit refund from the landlord.
I was told that they will deduct 4000 AED for painting charges for the villa and around 1300 AED for curtain removal. I stayed for 2.5 years.
The landlord has never told me that they will deduct such a huge amount for painting. The condition of the villa, from a painting perspective, looks fine except few holes on the wall for the hanging of painting/smart tv, etc.
Am I liable to pay for the painting? Is it a standard practice to paint the villa/apt before vacating the flat?
If yes, then can I arrange myself for painting.

Jun 3, 2021
1022
Can the landlord request the tenant to pay the chiller in the middle of the contract?

2
Q: I live in Dubai Marina, and the landlord claimed that according to new Dubai Land regulations, the chiller now has to be paid by the person occupying the apartment.
Even though my contract says that the landlord should pay the chiller, they want to implement this mid-contract.
I understand that the terms upon renewal will be renegotiated, but on what grounds can they implement the change mid-contract?
Does a new DLD regulation precede a tenancy contract? Moreover, I am receiving a disconnection notice from the chiller company due to non-payment.
What can I do if this happens?
Please advise.


Mar 23, 2022
1580
The owner is asking for chiller charges for last 2 years. Should I pay?

3
Q: The owner is asking for chiller charges for the last 2 years, for an apartment that we have vacated 2 months ago.
The bills are in the owner's name, who has been settling them and is now requesting reimbursement contract mentioned a company for the chiller by the name '[----], which does not exist.
We did ask the building and agent for a chiller and were told that those are covered within the building. In the 2nd year, the term chiller was removed by the owner from the contract.
The invoices shared to claim the chiller charges are from a building management company that is issuing building management charges to the owner based on the area of the apartment and it has nothing to do with the consumption.
At end of the lease, the owner asked for settled copies of all other utility bills which were shared and there was no mention of chiller charges even then.
Accordingly, the owner paid back the security deposit. The owner has sent a legal notice to reimburse these paid invoices, along with the charges he incurred on the legal notice and lawyer.


Mar 29, 2023
458
Who is responsible to pay the admin fee for tenancy contract renewal in UAE?


2
Q: Dear Sir/Madam,
I am in the process of renewing my tenancy contract and the agent is claiming AED 1000 administration fee for the renewal. This was not stipulated in the contractual agreement that was signed for the current rental term.
Am I responsible to pay this admin fee?
From my understanding, the landlord is responsible for paying the admin fee for renewal. Is this correct?
Please note that this is for the combined tenancy agreement only and not for the EJARI. I have the responsibility to renew the EJARI.



Aug 10, 2023
3511
Does the Rental Valuation Certificate consider the building being chiller-free?

1
Q: Hello,
I have a couple of questions regarding the DLD Rental Valuation Certificate:
1. My building is chiller-free. Does the certificate consider the building being chiller-free?
2. Can the rental valuation certificate be used to increase the rent more than what the RERA rental index suggests?
Thanks in advance!


Oct 9, 2023
149
What to do if the real estate company is asking for chiller fees and pest control after moving out?



1
Q: Hi Sir,
I'm a tenant who rented a studio apartment through a real estate company, and while moving in, they said that the chiller fee is included in the rent amount and I don't need to pay anything extra.
While moving out, they are troubling me a lot by asking for a chiller fee and pest control saying that the apartment was filled with cockroaches, etc.
If you can help me, please contact me. I faced some bad words from the owner's side like she would kick me out today herself, etc.
I have all the screenshots and voice recordings with me.




Jan 18, 2024
85
Legal blog
2 available 2 • View allWhat You Should Know While Renting a Property in the UAE 5
An interview-format article covering the topic of residential retail properties pertaining to the liability for property maintenance and the repercussions of defaulting on rent payments in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.
Feb 24, 2020
3934
Procedures of the Rental Dispute Settlement Center in Dubai 21
The relationship between tenants and landlords is regulated in Dubai by Law No. 33 of 2008 Concerning the Relationship Between Landlords and Tenants in the Emirate of Dubai. The arising rental disputes are referred to Rental Disputes Settlement Centre (“RDSC”) created by Decree No. 26 of 2013 to reconcile between the parties and reach an amicable settlement or seek a final judgment issued and enforced by the RDSC.
Oct 20, 2018
21363
Laws & Regulations
3 available 3 • View allDecree No. (26) of 2013 Concerning the Rent Disputes Settlement Centre in the Emirate of Dubai 0
This Decree establishes a specialised judicial system to hear rent disputes and develops the procedure for determination of such disputes through an expeditious and simple process for the purpose of realising social and economic stability for all persons involved with the real property rental and other related sectors.
Sep 18, 2013
7292
Law No. (26) of 2007 Regulating the Relationship between Landlords and Tenants in the Emirate of Dubai 12
The provisions of this Law apply to real property leased out in the Emirate of Dubai, including vacant and agricultural lands, but excluding hotel establishments and real property provided by natural or legal persons as accommodation to their employees at no charge.
Nov 26, 2007
24290
Law No. (33) of 2008 Amending Law No. (26) of 2007 Regulating the Relationship between Landlords and Tenants in the Emirate of Dubai 8
Provisions of this Law supersede articles (2), (3), (4), (9), (13), (14), (15), (25), (26), (29), and (36) of Law No. (26) of 2007 Regulating the Relationship between Landlords and Tenants in the Emirate of Dubai.
Dec 1, 2008
24955

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During the notice period, is an employee allowed to take sick leave? 0
Hello,
During the notice period, is an employee allowed to take sick leave? If not, can the employer deduct the sick leave from the employee’s end-of-service benefits?
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Apr 4, 2025
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Can I request reopening a civil case if the judgment was in my absence due to sending notices to the wrong address? 0
Lawyers misunderstood my question. Please read carefully and then guide me.
Case Type: Civil Case
Claim amount: 400,000
Paid: 65,000
Reason: Commercial agreement of supply
Emirate: Ajman
This case was registered in 2022. The judgment was in my absence, as notices were sent to the wrong address.
I was sent to jail. I made a down payment, bailed, and paid some more amount as installments. The total paid amount is AED 65000.
Now, again, an arrest warrant is issued as I did not pay the remaining 335,000 of the claim.
According to me, I had to pay only this amount because the executioner made a wrong claim, not as per the genuine claim.
So I want to reopen the case file.
I want the court to reinvestigate and start the case from scratch.
1) How can I make that request?
2) What documents are required?
3) Chances of reopening of case?
4) Cancellation of arrest warrant
Please guide me in detail, as I will do everything myself, as I cannot afford a lawyer right now.
Apr 4, 2025
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I booked a hotel stay for Eid through a travel agency and it was canceled two days before Eid. What to do? 0
I booked a hotel stay for Eid through a travel agency two weeks before Eid. The travel agency confirmed the booking on payment.
One day before Eid, the agency reached out, saying they had an issue with the supplier/hotel and the booking would be cancelled.
They offered alternative hotels that didn’t match the original property. I suggested some properties, and they couldn’t arrange them, or they asked for further payment, so I didn’t book anything through them.
What are my rights to a refund and compensation, as I had to book other arrangements separately at a significantly higher cost due to the last-minute prices?
It also caused significant emotional distress, less than 24 hours before the holiday. To which authority can a complaint be made in case of an unsatisfactory outcome?
Both the agency and the hotel are in Dubai.
Apr 4, 2025
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How can I renew my Ejari if the landlord hasn’t signed the new contract? 0
Hi,
I have been here for 3 years now and paid the increased amount (as per the agreement) for the 4th year.
However, the landlord did not send me back the signed contract, although I have both made the payment for the full year via bank transfer and sent my signed contract to him.
I need to renew my Ejari; however, how can I do it without the landlord's signature?
I have all the previous contracts signed by both parties, along with the Ejari for those contracts.
Apr 14, 2025
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