Q: I paid AED 15000 to avail services of a holiday service provider. Looks like the company is shut down now. I am not getting any responses. Is there any way to get the money back?

Q: Compensation for poor performance & false accusations. We hired a consultancy agency to provide us with their services. During our working relationship, the deliveries were consistently late, and the service was unreliable. We gave them numerous chances to improve performance and meet timelines. The details of these problems have been communicated to them repeatedly but they did not address the problems in a timely manner, causing us extra expenses in addition to mental and emotional agony. During the project, my father passed away & they have used this matter as an excuse to pause work on the project without notifying us causing us further delays. Recently, we serviced them a notice for contract termination for their failure to adhere to mentioned services. In response, they have wrongfully accused me of talking badly about their staff & making insulting & inappropriate comments about their work which have made the working relationship difficult. Do we have legal rights to pursue?

Q: Good day, Please advise on the following: Our company ordered an advertising service from another company in Dubai. We have paid the full amount in advance, but have not received any service. It's been around 11 months since the order was placed and paid. The advertising company representative doesn't answer phone calls, same goes for their office. Our company owner wants to raise a legal case against them to recover the amount paid. Please advise what is the process and the cost of the same. Thanks in advance.

Q: Hi, I would like to inquire what are the claims and remedies can I have for the following situation: 1. Delivery date as per the agreement was 110 days, however, it's about 9 months now and the delivery is not done. 2. Website and mobile app developer states that they cannot deliver all the scope that is agreed in the contract (they informed me after 8 months). 3. They threaten to stop the website development if I don't pay the second payment (we pay what they demand although they have not delivered anything yet). 4. The website and app developer promised to deliver the project as per the scope and timeline and advised that I cancel the contract with my previous developer (I cancelled the contract with my previous developer because of this promise). 6. The developer did not allocate dedicated staff for the project although our contract states that they will allocate resources and skilled staff to finish.

Q: Dear sir/madam, Our supplier has taken money, and we have proof. He is not delivering for 6 months. Can we put a travel ban on him?

Q: What action can I take against a contractor who has been paid but did not deliver a project and is no longer responding?

Q: My company engaged a Dubai-based entity, registered in India, on a three-month contract for project upgrade, maintenance, and delivery. Then they ceased communication 2 weeks before completion and failed to deliver the promised services after payment. What legal recourse should my company pursue? What specific legal expertise or counsel should we seek to address this breach of contract?

An interview-format article covering the topic of contracts in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.

An interview-format article covering the topic of payment orders in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.

The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.

The law promulgates UAE Civil Procedures Code (Civil Procedure Law) which governs civil procedures in the United Arab Emirates, including the prosecution before the courts, litigation and execution.