Q: I'm 34 y/o. A massage therapist at a 4-star hotel manipulated my neck with subsequent severe pain that lasted for 1 week, then a chronic mild pain & some stiffness in my neck & shoulder for a year. The MRI revealed neck arthritis & my job as a physician is partially affected by the indecent. Can I sue them in such a case?

Q: I am looking for advice on serving a legal notice to one of the large malls in Dubai after I had an accident and fractured my ankle in 2 places. I am considering purchasing a Fixed Fee service from you - Drafting and Serving a legal notice to the mall management in regards to compensation. I would like to know what would your professional fees be if I required your expertise beyond this fixed fee service? I have been advised by a UK lawyer that because I am a western female, I will receive less compensation if negligence is proven, is this correct? I am a professional businesswoman and this accident has caused me much pain, distress, and affected my ability to manage my business, so I would like some compensation for my losses. Also if negligence can't be proven, I understand that the UAE has a no-fault compensation scheme so that I would receive compensation for injuries if no one is at fault, is this correct? Could anyone assist me in this matter? Thank you!

Q: How much money can we claim, as a pedestrian injury in Dubai where the leg was fractured and surgery was done?

Medical treatment provided to patients does not always achieve the desired results, and sometimes it may lead to catastrophic consequences that cannot be remedied. This is due to several factors, some of these factors are related to the therapist or to the patient himself, or even related to God's will. It was, therefore, necessary for the legislator to intervene and develop the laws governing medical malpractice cases and set the limitations of liability for the therapist in such cases.

Personal injury involves an injury sustained physically, emotionally and mentally. The injured person is entitled to claim damages where he has suffered an injury due to the other person’s wrongdoing. The victim may file a case against the person, who is found guilty in a criminal case or his insurance company if the defaulter has secured himself by insurance. The UAE civil law allows filing a compensation claim for injury damages.

The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.