Q: We are food bloggers and were invited by a restaurant to review their food. Once we arrived, the owner said she did not know of this. When we showed her the written confirmation from her husband she refused to accept it. They wasted our time and money, making us come all the way to her restaurant just to be told to get out. She was becoming hostile so my sister took out her phone to take a video of her screaming at us. But when the lady noticed the phone she attacked my sister. She pulled and scratched her very badly. She left a big mark on my sister’s arm. When the police came we were told to delete the video which we did in front of them itself. Once the police left, she threatened us that if we ever mention this to someone, post about it on Instagram, or leave a bad review on Zomato, that they will take us to court. Can she do this? I only want to write an honest review on Zomato where I explain our situation and post the pictures of my sisters arm. Or can she make a case on us?

Q: Hi, I just wanted clarification on something. I recently wrote to a clinic where I had a bad experience - in a private email - to complain about the service. The clinic has now threatened me with breach of Federal Law. I haven't published anything on social media but did say in my email that I wouldn't recommend the clinic on platforms where families chat about which clinic they should choose for IVF. How much in trouble am I with the Clinic? What can they do? I was just expressing my personal experience! Thank you.

Q: Hi! If I got an awful service in a beauty salon in Dubai. Do I have right to write my feedback about this salon on their Facebook page, Google page or anywhere on social media? If not, then what is the legal way against such bad services and how to warn my friends to avoid this place?

Q: I have complained against an employee via their online complaint channel. She has put a police case saying that I defamed her. How is it possible for a company to give her all my details? And can she succeed with this case? I used a legal channel to complain rather than posting it on social media.

Q: We are a business in Dubai, UAE and 2 years ago we had an unpleasant experience with a company in Ajman that had taken advance from us. After confirming everything and also taking the advance, they increased the prices by more than 60% and told us it was due to the raw material price increase and gave very vague reasons. So they gave us our deposit back but because of them, our order was also canceled and caused a lot of problems for us. So we gave them a Google review and wrote what happened. This happened 2 years ago and now, suddenly this company messaged us yesterday that they are filing a case against us for the review which we had given on Google. At that time he had also replied to the review but anyway, after 2 years, he wanted to file a case because we thought of a new law that says you cannot write a bad review of a company. But can he file a case for review which was 2 years old and he is just filing now because he wants to take advantage of the new law? What are our options? Apologies for the long read.

An interview-format article covering the topic of influencer licensing and VAT in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.

The Law sets up the legal framework for the protection of consumer rights in the UAE. The Law establishes the Higher Committee for Consumer Protection and the Consumer Protection Department, and sets up the fines for breach of its provisions.

The provisions of this Federal Law, known as the "New Consumer Protection Law", govern Consumer Protection regulations in the United Arab Emirates. The New Consumer Protection Law repeals the previous UAE Consumer Protection Law (Federal Law No. (24) of 2006 on Consumer Protection).

The provisions of this Cabinet Resolution No (12) of 2007 Concerning the Executive Regulations of Federal Law No (24) of 2006 on Consumer Protection.