Questions & Answers
The bank holds the EOSB after changing administration despite paying instalments on time
Hi,
I would like to ask for advice.
I worked in a semi-government laboratory here in the UAE.
Recently, it was acquired by another government entity and our end-of-service benefits were credited to my bank of which I have a loan and credit card. The EOSB was held by the bank.
I have never missed any installment as my salary is also remitted in the same bank. I submitted all the documents required. I have no changes in my salary and benefits with the present employment.
What remedy can I avail for the bank to release my EOSB?
I already contacted them about this but the customer service is always telling me to wait for the call of the concerned department, which I have not received until today.
Thank you.
Dear Questioner,
Unfortunately, they have the legal right to hold your EOSB.
You can submit an official request asking for them to release it since you are paying on time.
If you need any further information or legal assistance, do not hesitate to contact us on the phone or by email.
Regards,
