Questions & Answers
Questions & Answers
5 available 5 • View allTravel ban check for unsettled bills with du
26
Q: I had a postpaid connection from du two years back, but unfortunately, I had to disconnect within three months due to huge call tariff.
Now, they have imposed an amount of AED 2200 for contract termination. I would like to know if I have a travel ban or a legal case.
Please help me out.

Nov 2, 2017
22204
Travel ban for unpaid mobile bills
123
Q: Good morning Sir,
I want to know if someone would get a travel ban because of an unpaid mobile bill like du, without a court case or police case.

Jan 30, 2018
21031
A case and travel ban for a DU outstanding bill
153
Q: Hi.
I received a message from du that they filed a case against me. I have an outstanding balance of AED 629.
They said that they have filed a legal case against me and even gave me a case number.
Upon checking my case number in Dubai court website, it was stating the case which was registered since 2017 and also a different case.
Do I really have a case now? And do I have a travel ban?
Thank you!

Oct 25, 2018
29130
Will unpaid phone bill prevent me from leaving UAE?


1
Q: Dear Sir/Madam,
I owe DU 5,000 dirhams. I just returned from vacation two months ago, but now I want to travel from the UAE to Canada. I will be carrying a cancellation letter.
Will I be held at the airport on departure because I don't have the money to pay DU now?
I hope to pay in the future, but I cannot do so at this time. Even though I may have a cancellation letter, they may still see my bills?



Nov 5, 2023
231
Does unsettled payment with DU affect traveling to the home country?



2
Q: Hello, good day!
DU company is giving notice for unsettled payment. Why is the price going up even though the SIM card is no longer available and not used? What should I do? Please help.
Also, I have plans to travel to Pakistan. Are there any problems with immigration?
Please provide advice!
Thank you!




Nov 9, 2023
733
Legal blog
2 available 2 • View allUAE Travel Ban: What You Need to Know 163
The UAE travel ban may be imposed on a person on various grounds, for instance, as the result of criminal offences, unpaid loans, breach of immigration laws or family matters. Implications of such a ban can be financially severe and daunting for the affected person. This article aims to give readers a clear understanding of what is the UAE travel ban, what are the grounds and procedures for its imposition and removal, how to check if the person is banned from travelling and other related topics.
May 6, 2024
135970
Online POA and Other Notary Public Services in the UAE 28
With the introduction of the new procedures for obtaining a power of attorney (POA) remotely in the UAE, after it was mandatory to appear in person in front of the notary public as a global rule to ensure the identity and intention of the person requesting a POA, we put between your hands this brief guide for how you get it done.
Jun 8, 2021
19160
Laws & Regulations
1 available 1 • View allFederal Law No. (5) of 1985 On the Civil Transactions Law of the United Arab Emirates 96
The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.
Dec 15, 1985
148341

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Apr 24, 2023
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Can I cancel my house sale contract without extra fees after personal plans changed? 0
Dear Lawyers,
I signed a Form F with a buyer for the sale of my house as we were planning to leave the country. The contract was signed about a month ago, but the handover is not until August.
Due to personal circumstances changing, we are no longer leaving Dubai and would like to cancel Form F.
The Form F contract stipulates that we have to pay the buyer 10% of the purchase value. The real estate agent is now claiming that we also have to pay the buyer's real estate commission and the conveyancing fee.
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Can the landlord evict me from apartment for personal use if he lives in his own property? 0
The owner sent me a notice by email saying that he doesn't want to renew the contract for the purpose of personal use.
He didn't mention what this personal use means. He already has multiple houses for rent and he has his own which he is living in currently.
Is it legal to evict me?
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Aug 31, 2023
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How to know if an offer letter I received from a company in the UAE is legit? 0
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View allCan my work visa be canceled if I have ongoing loan and credit card payments? 0
Hello,
I am switching jobs soon.
Can my current work visa be canceled if I still have a personal loan and credit cards that I am making payments on?
Feb 24, 2025
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The public prosecution appealed a judgment to increase the fine I already paid. What do I do now? 0
Good afternoon,
Thank you for your time.
The public prosecution appealed my judgment (a fine that I satisfactorily cleared) and requested increasing the fine.
Can you please explain what happens during a criminal case appeal hearing for me as a defendant?
Will I be asked questions?
Is the hearing just for the Public Prosecution to present their appeal to the judge, and I do not need to give a response?
Thank you again for your time.
Feb 7, 2025
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My husband has been arrested in a drug case in Ajman for two months. How to get him out? 0
My relative is staying with his friend. His friend was arrested for drug trading (MDMA). My husband also got arrested, but he is not involved in trading. He is a first-time offender in drug use.
He got arrested two months ago and he is in Ajman, Jurf jail. He is asking us to give money to a lawyer to make the court order and release fast.
Is it possible?
How long will it take for his release and court order?
What will be the court order?
Feb 6, 2025
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I purchased an apartment, but the previous landlord refuses to vacate. What to do? 0
Hello,
I bought an apartment, but the previous landlord is refusing to vacate it. The contract clearly states that the landlord should hand over the apartment on the day of the transfer.
Out of courtesy, I gave him three days to vacate so he could find a new place to stay, but the time has passed, and he is still refusing to vacate and hand it over.
What should I do in this case?
Feb 4, 2025
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Can we give a salary certificate to a new hired employee before he starts to open a bank account? 0
Dear lawyers,
The new employee will start on June 1, 2025. However, he would like to open a new bank account in the UAE thus asking to provide the salary certificate mentioning his salary in AED and if possible not mentioning the start date.
Legally, can the company provide such a certificate?
Feb 4, 2025
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View allHow to file an online defamation case from the Philippines against someone in Dubai? 0
Hello,
I'm currently looking for legal advice regarding an online defamation case. I am a Filipino citizen currently residing in the Philippines. The person I want to file a complaint against is also a Filipino citizen and is currently based in Dubai.
I have already sought legal consultation, but it cost me a lot for just a simple session. Unfortunately, I don’t think I can afford to proceed with the fees required for sending a warning or demand letter to the person I’m complaining about.
I would really appreciate any help, guidance, or information about possible free or low-cost legal services.
Thank you for your time!
Apr 11, 2025
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What can I do if my creditor used my blank cheque to put an amount more than my unpaid balance? 0
Hi,
I have issued a blank cheque for my EMI, and now the company is using my blank cheque and putting any amount to deposit it.
My total unpaid balance is AED 19000, but they mentioned AED 42,030 on the cheque and another AED 10000. They told me they will deposit it to file a case.
What is my remedy on this matter?
Thank you.
Apr 10, 2025
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I have unpaid bank loan and credit cards in Dubai and got a job offer from Kuwait. Can I go there? 0
I have a bank loan in Dubai of AED 20000 and two credit cards from different banks (5000+5000), and the total is AED 30000.
The liability is in Dubai. I left Dubai 10 years ago. Now I have a job offer from Kuwait.
Can I go there?
Apr 10, 2025
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What are the penalties for employing workers without a visa? 0
Hello,
Kindly let me know the statutory provisions relating to the penalty for letting employees work without a visa and the amount of penalty to be paid by the employer.
Apr 9, 2025
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What are the legal consequences of my partner's voluntary withdrawal from our company? 0
Hello,
My partner voluntarily withdrew from our company which we established in Dubai, United Arab Emirates.
We established this company on July 1, 2024. Until now, there is no income or revenue. What is the legality?
Apr 9, 2025
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