Questions & Answers
Questions & Answers
8 available 8 • View allInitiating a case against an immigration consultancy company
3
Q: Hi,
I have a dispute with one immigration consultancy firm in Dubai. I have signed an agreement with them for seeking their services two years ago.
However, later I came to know that they have not provided complete information for qualification on the first instance due to which my case does not qualify at all for Canadian immigration.
Now, I am asking for cancellation of the agreement, which they refuse claiming it was my mistake.
Kindly advise regarding the right forum and the way to proceed legally with my case.
Regards,
Mudassar Farooq

Oct 14, 2017
1358
How to force a UAE supplier to perform obligations toward client outside

1
Q: Hello.
We are an oil services company registered outside the UAE, dealing with a UAE-based company that keeps postponing the shipment of our order.
As a result, we bear penalties due to the delay per day as per our contract with our client. Is there a possibility to file a lawsuit against the UAE-based company?
Is there a government agency that resolves business disputes between local and international businesses before resorting to litigation?


Nov 22, 2020
392
Immigration fraud and taking a legal action for refund
27
Q: Hi.
This is Arun from Thailand. I need a legal opinion from your concern regarding the cheating faced from a UAE-based firm named R. I.
In January 2017, my wife signed an agreement with them regarding a job offer letter to Canada. The total fees they asked for were AED 7000, but for the initial payment, I paid AED 4000 to them. They said it will take 6 months.
In January 2018, they told me that presently they aren’t able to do the job offer for me because there is no current openings. After that, they gave me one more offer that they have for an Atlantic immigration program to Canada.
In this case, I also believed them and they started the program. Then only I came to know that they didn’t even know how to fill the immigration application.
So I told them to stop the processing and refund me the full amount on last April, but till now, they didn’t refund and they are keep on postponing.
I thought to file a case against them, so I am requesting you to give me an advice on the same.

Oct 16, 2018
5464
Asking an immigration consultant for security cheque to assure performance
1
Q: I am a client of an immigration consultant company in the UAE. I have made 70% of the payment and the work is under process.
I need to know if I can ask them for a security cheque for the amount I have paid, in case they turn out to be fraudsters or dupe me.
I need to know what I must say so they agree to give me a security cheque.
Please help as am alone and need legal advice on this matter!

Aug 26, 2021
353
Filing a case against a deceitful immigration company
13
Q: Dear lawyer,
Please give me information on this following matter.
I signed an agreement with a Canadian immigration company called (........). According to the signed agreement on the 26th of March 2019, the company must refund me all my paid fees if they do not succeed in my immigration work in 2 years.
My question is; about 3 years have passed, can I contact the police or court to take back my paid money? Or is there a validation of the period as it is since about 3 years?
It is a longer period from the mentioned date on the agreement. Can I do anything by law to take back my money?
Please advise what solution can be to receive a refund from the company?
Please help me with advice!

Nov 19, 2021
2011
Suing an engineering consultant for the delay of service delivery
1
Q: Dear sir/madam,
We have an issue related to service delivery with an engineering consultant in Dubai. This is related to the construction of a villa in Riyadh, KSA.
The contract required them to provide us with detailed design services related to a project which included the MEP, facade, landscape detailed drawings, and tender documentation for submission to the contractor to construct the project.
Chronology of events:
- Contract signed: 19th March 2021
- Concept design documents submitted to OMTO to start their work: 29th June 2021
- MEP package received: 27th July 2021 (was promised delivery in 10 days, they took nearly 30 days)
- Full MEP and schematic design documents received from OMTO: 27th August 2021 (4 weeks late)
- Approval and payment made to proceed to detail design stage: 8th November 2021
- Detailed design package received: 2nd January 2021 (4 weeks late)
We wish to sue them for the delays and losses incurred by us.

Jan 25, 2022
337
Is it possible to claim back an amount paid to immigration agency without any progress?
3
Q: It has been two years that I've applied to Poland and the agency promised us that they will give us visa.
Until now, we are waiting and tried to pull out my application and request for a refund even for 50%, but the company was not willing to do the refund.
Is there any way that I can take make money back? I paid AED 12,600 last 2019.

Jun 16, 2022
219
Getting the money refunded from an immigration consultant



16
Q: Dear sir/madam,
I applied for an immigration program to Canada known as a startup visa through a consultant in Dubai and paid AED 85,000. The consultant has not been able to get me the letter of support that is needed to apply for immigration to Canada in the time frame mentioned in the contract.
When I ask for a refund, the consultant does not respond. The incubator from whom the consultant is supposed to get the letter of support has sent us a mail saying that the way the immigration consultant is operating is illegal.
How can I get my money refunded?




Oct 13, 2022
1772
Legal blog
2 available 2 • View allThe law does not protect fraudsters 8
The UAE Penal Code, like all other laws, addresses the crime of fraud in Article 399 of the UAE Federal Penal Code, which stipulates that whoever seizes, for himself or another, a movable property, or obtains a document or signature thereon, cancellation or destruction thereof or amendment thereto by fraudulent means, or by assuming a false name or capacity, where such an act leads to deception of a victim and leads him to surrender shall be punished by imprisonment or fine.
Apr 19, 2023
591
Procedures of Company Formation in the UAE 2
The different Emirates in the UAE have different requirements and procedures for obtaining business licenses. To register your entity, you need to follow steps and obtain approvals from the Department of Economic Development and other relevant authorities.
Oct 2, 2023
224
Laws & Regulations
3 available 3 • View allFederal Law No. (24) of 2006 On Consumer Protection 8
The Law sets up the legal framework for the protection of consumer rights in the UAE. The Law establishes the Higher Committee for Consumer Protection and the Consumer Protection Department, and sets up the fines for breach of its provisions.
Aug 13, 2006
9926
Federal Law No. (18) of 1993 Issuing the Commercial Transactions Law 19
This Law applies to merchants, as well as to all acts of commerce carried out in the UAE by any person even though he be not a trader. Commercial matters regarding which specific Federal laws are issued shall be subject to the provisions of such laws, and to the provisions hereof which do not contradict with said laws.
Sep 7, 1993
33005
Federal Law No. (5) of 1985 On the Civil Transactions Law of the United Arab Emirates 96
The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.
Dec 15, 1985
148362

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