Questions & Answers
Mediation as a way to resolve legal issues
I am a tenant in a commercial building in Bur Dubai. My neighbor has put her medical clinic signboard on the outside wall, right outside our door, while the wall is completely within our designated area. I have spoken to the management company in the building, and they do not want to get into any complication, so they are simply avoiding and ignoring.
The medical clinic patients mistake our shipping company as a clinic and enter, and because of this signboard, my office looks like a clinic from outside, and is very unprofessional for a logistics/shipping company. What should I do?
I agree it is a small matter, and I'm willing to compromise and allow my neighbor to have half the wall, but right now its quite unfair on us and I want a resolution to this. Kindly advise.
I understand your concerns. You can resolve your dispute through mediation and this way the relation between parties will not turn sour.
Mediation:
Mediation is a flexible process and a cost-effective way of resolving disputes without the need to go to court. It involves an independent third party - a mediator - who helps both sides come to an agreement.
ROLE OF A MEDIATOR: The role of the mediator is to help parties reach an amicable solution to their problem and to arrive at an agreement that both parties are happy to accept. Mediators do not take sides, or issue a judgment or give any guidance. They simply develop effective communications that build consensus between the parties resulting in a settlement agreement agreeable to both parties.
MEDIATION PROCESS: Mediation is a voluntary process and will only take place if both parties agree. It is a confidential process where the terms of discussion are not disclosed to any party outside the mediation hearing. If parties are unable to reach an agreement, they can still go to court. Details about what went on at the mediation will not be disclosed or used at a court hearing.
COST: Both parties share the cost of mediation, which will depend on the value and complexity of the claim.
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Best regards,
Mrs. Nikhat S Khan (ACIArb)
Mob: +971 50 88 555 99 / Mail: nikhat@kochhardubai.com
