Questions & Answers
رفع قضية ضد شركة للتخلف عن تقديم الخدمات بعد الدفع
طاب يومك،
يرجى تقديم المشورة بشأن ما يلي:
طلبت شركتنا خدمة إعلانية من شركة أخرى في إمارة دبي. لقد دفعنا المبلغ بالكامل مقدمًا، لكننا لم نحصل على أي خدمة.
لقد مر حوالي 11 شهر منذ تقديم الطلب وسداد المدفوعات. ممثل شركة الدعاية والإعلان لا يرد على المكالمات الهاتفية، والأمر نفسه ينطبق على مكتبهم.
يريد صاحب شركتنا رفع قضية ضدهم لاسترداد المبلغ المدفوع.
يرجى تقديم المشورة بشأن الإجراءات الواجب اتخاذها وتكاليف القيام بذلك.
شكرًا لك مقدمًا.
Good Day!
We suggest checking if this company's office is still operating, then to send a legal notice to them.
For legal assistance, please contact us by email.

Dear Questioner,
We strongly advise that you try to find out if the company is real and if it is still working before making any move.
It could be not worth the expenses for making a case against them while they fled the country, for example.
That said, you need to prepare all the paperwork for the case, translate any English documents to Arabic through a licensed legal translator, and preferably hire a trustworthy lawyer to handle your case.
We can certainly offer our services. You can call or Whatsapp for further information.
Good Luck

Dear Client,
Good day!
Yes, you have the right if you have an agreement or purchase order or invoices that was given by the other party and it's paid.
If there's any proof of payment done and there's an agreement, we can terminate the agreement and get a refund.
If there's no agreement just mutual understanding and the payment was made and there's email correspondence to confirm that, we have the right to file order on a petition and get a full refund.
For further assistance, please feel free to contact us on the phone or send an email.
Thank you.