Q: We have a tenant, it was clearly stated in the lease contract that she has to hand over the property in the same condition it has been handed over to her. Now, she's leaving the apartment in the Palm (2BR). Imagine 16 busted bulbs, the guard rail of the fridge is broken lots of nail holes and the property is dirty. She got it painted and cleaned and now she's claiming that she will report to RERA as she's not responsible for the painting and cleaning (so she wants a refund) and she's not going to replace those 16 bulbs and the guard rail in the fridge. When we handed over the property, we gave her 14 days to snag it and we rectified all the issues. Is she entitled to all these claims she's telling us? We are not giving back her deposit yet until she fixes the property. Do we have the legal right to demand these from her? I know the lights are consumables and she's supposed to replace it as all the lights were working when she got the keys. Thank you.

Q: Hi, A security deposit of AED 3,500 was paid to the landlord when I moved in and rental payment for each month was monthly. I moved out for personal reasons 4.5 months later and all rental payments were made for my time there. At the time of viewing the room, it is being claimed that the landlord stated the minimum term was 6 months, which was never put in writing or was it ever confirmed I would lose my deposit even when I gave my 30 days notice. There is no contract or correspondence to confirm any of this. The landlord lives in the property and is refusing to return any of my deposit. She is ignoring me now by blocking my number. I even offered her just over AED1,000 as a pro rata settlement as a goodwill gesture, but that is when she blocked me after she read it. I refused her 50/50 offer. If filing a complaint can cost AED 2.5k-3k where do I stand it seems like a pointless exercise, I don't think RERA will look at it? Do I go to the police? I'd prefer to avoid this option. Thanks

Q: Dear Sir or Madam, Good Afternoon. Two months ago, we have moved from an apartment, settled all the bills, and collected our security deposit back from the agency. However, the agency is sending us an email saying that the cooker is not working at all at the moment, and that was caused by us. During our stay, we did have an issue with the cooker, smoked started coming out, and at that time we informed the building management as they had to shutdown the power. The oven was fixed afterwards by the building management and was working properly. We didn't pay for anything. Please advise, can agency press charges against us, or do we need to pay for the new cooker, as that is what they are asking from us now? Appreciate your assistance with the matter, Thank you, Andrea

Q: I am having an issue with my landlord regarding my security deposit. I was renting a flat in Dubai and the owner sold the flat to a new landlord. I stayed in the flat and entered into a new contract with the new landlord. Before the new landlord purchased the flat, there was a burst in the pipe of the building. It was not caused by me but by the building that caused damages to the flooring of the flat. When the new owner came to buy the flat, all the damages were already existing and he saw them. He simply bought the flat and I entered into a new contract with him. I left the apartment on August 1 and simply handed the keys to the security. He was not present. Two weeks later (August 15), he calls me requesting me to fix the damages in the apartment. Can you please help with some insight into my position? Thank you!

Q: Dear Sir/Madam, I left the flat with 2 months' prior notice and gave a DEWA clearance certificate to the building management. Now they are claiming compensation for a damaged door, amounting to AED 9000, and they have my deposit of AED 2000. They are asking me to settle the amount of AED 9000, otherwise they will take legal action against me. Am I bound to pay the extra amount? I have already left Dubai for India. Please advise me on what to do.

The relationship between tenants and landlords is regulated in Dubai by Law No. 33 of 2008 Concerning the Relationship Between Landlords and Tenants in the Emirate of Dubai. The arising rental disputes are referred to Rental Disputes Settlement Centre (“RDSC”) created by Decree No. 26 of 2013 to reconcile between the parties and reach an amicable settlement or seek a final judgment issued and enforced by the RDSC.

An interview-format article covering the topic of residential retail properties pertaining to the liability for property maintenance and the repercussions of defaulting on rent payments in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.

The provisions of this Law apply to real property leased out in the Emirate of Dubai, including vacant and agricultural lands, but excluding hotel establishments and real property provided by natural or legal persons as accommodation to their employees at no charge.

Provisions of this Law supersede articles (2), (3), (4), (9), (13), (14), (15), (25), (26), (29), and (36) of Law No. (26) of 2007 Regulating the Relationship between Landlords and Tenants in the Emirate of Dubai. 

This Decree establishes a specialised judicial system to hear rent disputes and develops the procedure for determination of such disputes through an expeditious and simple process for the purpose of realising social and economic stability for all persons involved with the real property rental and other related sectors.