Questions & Answers
How to settle a case with the bank after defaulting on payment due to COVID-19
Hi
I hope someone can help me with a solution to this current situation.
I borrowed a personal loan of AED 260,000 from a bank. I already paid 24 months instalments. In the month of April 2020, I lost my job due to COVID-19 and the bank has given me a 3 months payment holiday.
However, my employer has cancelled my visa and I had to fly back to my home country.
I have informed the bank about my current situation and even requested them to grant me a few months of payment holiday until I can find a new job.
Also, I have other credit card liabilities I wasn't able to pay consistently since I am having financial issues.
Recently, I found that the bank has presented my cheque for AED 260,000/- and it got bounced. Now, there is an active criminal case against me for my personal loan.
Currently, I am unemployed and also I have very little savings left. Even If I get a job in the UAE in future, can I travel to the UAE?
Please advise me on how I can resolve this issue.

Dear questioner,
As the bank has filed a criminal case against you, therefore no visa will be issued to you.
If you are travelling to the UAE, then the authorities will stop you at the airport.
Kindly contact us directly on the phone or by email for a detailed discussion.

Dear Questioner,
First of all, you need to solve your issue to come to the UAE as there is already a case.
If you need any assistance, kindly contact us on the phone or by email to have a discussion.
Thank you.

Dear Client,
Good day!
It is possible for us to settle the matter with the bank. You can provide us with the Power of Attorney, wherever you are and then duly attested up to UAE Embassy in that country and then we will represent you.
We'll try to settle the matter. In case there's a criminal case filed, we will pay the fine for it. If there's civil case filed, we will represent the civil case. However, for the settlement meeting, it's separate.
For further assistance, please feel free to contact us at our phone or send us an email.
Thank you.
Dear Questioner,
Please be informed that as long as you have a criminal case pending in your name so you will not be able to enter the UAE in the future ever until you resolve it.
In order to proceed with helping you with this case, we have to get a POA from you to be able to act on your behalf and resolve this issue as well.
Please provide us with a copy of your passport at our email.
Thanks