Hi, I have purchased a property in Dubai in 2014 and was promised for handover after 6 months, but didn't complete. In 2018, the property was ceased by the land dept but the project where we had our unit was 90% complete so it was not cancelled and now they gave it to a new developer to complete it and hand it over. We were told by the land dept now to contact the new developer for registration and handover. Now almost 2 months passed we have sent multiple emails to the new developer but no response from them. Not even acknowledged. What should we do in this situation? We have paid the full amount.

Hello, I wonder if you can help me out. Basically, I appointed an estate agent for my apartment. They signed a one year contract with the tenant. The tenant is out of the country now. The first-year contract finished in February this year. He did not renew the contract although he was saying that he will come to pay arrears and sign a new contract. Now he said he doesn't have any money and is not coming back. My estate agent is telling me that I can't get into my property because the tenant may claim he had valuables in the apartment. What can I do?

Hi, I worked for 13 years in the UAE and I have an excellent record with the bank. The company where I worked shut its operations effective Dec 31, 2019. I was lucky however to have found a job in Bahrain where I am currently residing. I have a personal loan and an outstanding of about AED 300 000. With my current salary in Bahrain, I am not able to pay the full monthly installment which currently is about AED 18 000 since my salary in Bahrain is 43% less than that of the UAE's. I have not defaulted so far, I have kept some money at the bank and I wired an amount from Bahrain, but at the end of this month, I will not be able to pay anymore the full amount. Is it fine if I pay half of the amount on a monthly basis? If I do this, will the bank still file a case against me? I have contacted and emailed the bank countless of times to restructure the loan, but since I do not have a UAE resident visa, the bank is rejecting this possibility. Please could you clarify the legal part of this dilemma? Thanks!

Hello there, I want to understand if there is any form of consumer rights protection for customers under real estate projects. I have paid for 80% of an off-plan property which when we put a down payment 5 years ago was supposed to be a premier luxury community. Over the years, the community has dropped many of the features of what was marketed like a rain forest and greenery. Currently, it's not only the community that was marketed on their brochure but quality and finish are also extremely poor. Simple things like fire alarms or sprinklers which I thought to be mandatory for villas in the UAE aren't put. They have been harassing me to make the final hand over and final payment. Even though, we have told about the never-ending snags and even missing sqft and basic layout of the townhouse. I didn't expect this from a prime builder. We chose to take a sustainable green community even though far from the city assuming the luxury and finish would be there. Extremely disappointed and feel scam. Please advise!

Hi, We are Jordanian married couple living in Dubai, and we have 2 queries: 1. As we don't have kids, we would like to write a will. How can we do that and what are the procedures? (P.S: We are Muslims) 2. My husband bought a property in Jordan and he would like to put it under my name, as it is challenging to travel to Jordan considering the situation, can we do the procedure here in Dubai? Thanks!