Q: Dear sir, I have taken a loan from a bank, but I had to leave for my job. I am in the UK now. I asked the bank to reduce the monthly installment as I have a relatively lesser salary here and can pay a limited amount every month, but the bank collection department refused my request and threatened to file a police case if I will not pay. How can I manage it? I would be thankful for your response.

Q: I have a personal loan with a bank amounting to approx. 180000 (Principal) post deduction from my end of service benefits. I was terminated from work on 10 Sept 2018. Right now I am in India. My first EMI got bounced on Feb 2019. Please help me know what is the maximum punishment by the court in such a case. As of now, I am jobless. If I come to Dubai to search for work, will there be a travel ban to exit from the UAE? How can I extend my stay in Dubai as I will enter the UAE on a  visit visa? Can a settlement be through the insurance company as I was terminated by the company? As of now, there's almost no chance to get any work in the UAE. Hence I am bankrupt. What I can do in such a case? Will I be able to work in the UAE and get a work visa if a case is registered?

Q: Hi Sir, I have a personal loan from a bank with an amount of AED 100,000/-. Due to my health issues and family issues, I left the UAE and now in my home country. I don't have much money left with me as I had so much family issues where I spent the money, and now I do not have enough money to pay back the loan. I want to come back to the UAE. Is there any way to solve the issue?

Q: Dear Ms. Rajasree Ravivarma, I need your help to know how much time it takes to get the travel ban removed after the loan settlement amount is paid to the bank? I am in discussion with the bank to settle my loan amount.

Q: Hi, I took a personal loan from a bank in 2018 for AED260000 then I left the country but continued to pay for a while. One month ago in Dec 2020, they have filed a civil case. If I hire a lawyer for my case to clear, would that help to solve the issue or should I try contacting the bank to negotiate? I am not sure if the bank will be willing to negotiate to close the outstanding as I was told by a friend, that banks have insurance on the debt that is lent and if there is a civil case they can claim insurance for the lost money rather than negotiating with the borrower, especially after a civil case is registered. Is that true? I want to clear my name at the earliest but I don't have that much money (now it is AED 293000 with interest and late fee). In a civil case, what are the proceedings if I hire a lawyer? Does it help to get the amount of payment lowered via court? If so, how much lower can the court order to close the case and how long would it take? Thanks!

Q: I requested the bank to restructure the outstanding loan for an extended period, with the remaining amount being AED 150,000. The bank informed me that the new term would be 48 months, but I later received an agreement for 72 months. Upon noticing the discrepancy, I declined the offer, and as a result of the dispute, the bank filed a criminal case against me. I paid the fine and resolved the issue with the court. Now, after 7 years, they have initiated a cheque execution case for AED 300,000 with a travel ban. I have an email from the bank stating that the liability is only after the case has been filed AED 150,000. The signature on the cheque is mine, the rest of the details were filled in by the bank, including the total amount of the monthly dues for 72 months. How can I proceed in this case? I intend to request an installment option for the original amount of AED 150,000, without any applicable interest discounts as mentioned on the cheque and the case value.

Q: Dear Sir/Madam, I have a cheque bounce civil case in Dubai due to an unpaid loan from a bank. This same bank had filed a case two years ago, but the case was removed due to a new rule. Now, they have filed a new case with a travel ban as well. I am required to pay the entire amount of 100,000 AED in one shot or installments to the bank to settle the case as per the court. Can I file an objection or contest this judgment? If so, what will be the most likely outcome?

Q: Hi, I have received a message from a finance company legal team stating that my file has been sent to start filing a civil case for my personal loan for which I defaulted on its payments. Total loan: AED 98,000 Tenure: 120 months Interest rate: 39.99 Amount Paid: 36,740 No. of Months Pending: 109 pending Amount Pending: 364,060 Principal Amount Pending: 94,547.65 During my settlement discussions, I requested to take into consideration the amount that has been paid towards my loan: 36,740 AED, however, this request has been rejected, and it has been proposed to pay AED 80,000 in one shot. I also requested multiple times to receive the statement of all payments that I made. Requests have been rejected and I have submitted a complaint to the Central Bank which is still under investigation How can I better negotiate a settlement that is more reasonable in order to avoid a civil case? Moreover, what are the procedures of a civil case knowing that a travel ban will be imposed until the entire amount is cleared?

Q: The court has ordered me to pay a certain amount of money (3000 AED) on a monthly basis via the Amanat system (200 AED charges per transaction) until I fully paid the required total amount on my case (cheque settlement for 100K AED). My question is, can I possibly request the court to change the mode of payment on a quarterly basis, and then I will make the payment? The triple equivalent amount of AED 9000 instead? Please advise.

This Law promulgates the Federal Penal Code (Criminal Law) of the United Arab Emirates. Crimes and chastisement punishments shall be determined in accordance with the provisions of this Law and other penal codes.

The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.