Q: I went to a hospital to have a medical check-up as I had a weird feeling, they ran the tests and they told me that I am fine and nothing is wrong and that I am cancer free. A year later, I went to the same hospital as I have been informed by another hospital that I may have breast cancer, they ran the tests again and they said it is a benign tumor. However, when I traveled back to the US and had another check-up I was informed that the tumor is malignant. I had to go through surgery and chemotherapy and be absent from work for a long time to get the treatment. I was also informed that if I had known about it the first time I was diagnosed, there would have been a better chance to cure it at early stages. Can I claim for compensation from the hospital for negligence and how much can I claim for?

Q: Good morning, I had two surgeries two years ago. After the first one, I needed to have another one based on lab results. After the second one, I developed severe complications (the doc briefly mentioned it on the consent and I signed it). I was misdiagnosed twice at ER at two different hospitals and was only diagnosed overseas while on holiday. I required surgery, however, it didn’t help and two months later I had another surgery in Dubai. Again it was unsuccessful and I had another surgery two months later. This year I had another surgery. The complication from the original surgery is severe and lifelong and I’m facing so many difficulties. Every doctor I saw after that said they did a very bad job and it’s extremely hard to fix it. Lab results from the original surgery say that all the tissue they removed was healthy and nothing was found. However, the doctor removed a big part and now I’m facing problems. I need an advice if I should file a formal complaint with the authorities. Thank you

Q: Hi, I had a treatment with a machine called HIFU to treat the wrinkles on my forehead, the treatment was so painful, and immediately after, I had 2 large depression on both sides on my forehead and a vertical line in the middle. The company denied their mistake and they are ignoring my calls since the 26th of July 2018. Please note that I was not given any consent form to sign. After consulting a dermatologist, he confirmed that I had an atrophy fat melting and muscle oedema due to this treatment and I have a medical report. I have taken a picture before and immediately after. Kindly let me know what to do. Regards,

Q: I was treated for a collapsed lung in May 2019 at a hospital in Al Ain. I was told that I had a spontaneous pneumothorax. In January 2020, I was treated for a second collapsed lung. I went to the first hospital to get a medical report. The report said that there was evidence of a rare cystic lung condition, Lymphangioleiomyomatosis. I got my biopsy results from the lab and saw that they had tried to inform the doctor but no contact was able to be made. I then asked the doctor why I hadn't been told about it and she shrugged and said that they told her it was nothing. I asked: "do you know the rare, life-threatening, cystic lung condition?", she said: "of course yes!" I am now suffering from poor oxygen diffusion symptoms, agonizing lung pain, requiring oxygen therapy, and will be starting medication to hopefully slow the progress of the condition. If I had known earlier, I could already be on the medication to give me a better quality of life. What will I achieve by laying a complaint?

Q: Medical malpractice A simple blood collection sample resulted in the incapacity of performing my daily work routine. The medical technician who collected the sample refused to admit that she has actually pricked me with a needle, and the Doctor and Clinic Manager is backing the medical technician's story. I have a bruise on the jab area on my arm which verifies that the actual pricking of the needle has been carried out.

Q: Greetings everyone, I received the final medical report made by the doctors' committee at DHA. The report says that the doctor and the hospital made a 100% medical error (my finger surgery). - What is the maximum compensation I can ask for this wrong surgery on my finger? - If I already have the report from DHA, what do I need to do next to get compensation? - In case I need to go to court, what is the process? Thank you!

Medical treatment provided to patients does not always achieve the desired results, and sometimes it may lead to catastrophic consequences that cannot be remedied. This is due to several factors, some of these factors are related to the therapist or to the patient himself, or even related to God's will. It was, therefore, necessary for the legislator to intervene and develop the laws governing medical malpractice cases and set the limitations of liability for the therapist in such cases.

Exploring the various factors related to medical errors, including their definition, causes, severity, and legal implications, and highlighting the importance of understanding liability and compensation for patients and healthcare providers alike.

The Law sets up the legal framework for the protection of consumer rights in the UAE. The Law establishes the Higher Committee for Consumer Protection and the Consumer Protection Department, and sets up the fines for breach of its provisions.

The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.

This Law promulgates the Federal Penal Code (Criminal Law) of the United Arab Emirates. Crimes and chastisement punishments shall be determined in accordance with the provisions of this Law and other penal codes.