Questions & Answers
Refusal to pay the salary because the NO Liability certificate is not provided
Hi sir,
I am working in a government-owned company since 4 months starting from Dec 2019.
In March, I was supposed to get 3 months' salary together (kept on hold by the company as per their rules) for which I had submitted my old FAB account details when I was working in Dubai earlier in another company.
But the accounts department could not transfer the amount saying that they are not able to do so due to the merging issue of FAB & NBAD banks.
After several communications with the bank, I finally decided to cancel the account and open a new account with another bank and then presented the new account details to the accounts department.
On this, I was asked to get a closure certificate from FAB which I procured from banks. Meanwhile, the FAB account was canceled and I informed the accounts department with relevant proof. But the company is insisting to get NO Liability certificate from the bank for the closed account.
I approached the bank and they completely refused to give no liability certificate for a closed account.
Please help!
Thanks!

Dear questioner,
I think that the problem relays on your company and not on the bank, there is a process where you can somehow convince your company to proceed with salary:
1- You can offer your company the Credit Bureau Report instead of No Liability Letter.
2- File a complaint to the company accounting department or the management.
3- Provide proof that the bank is refusing to provide you with a No Liability Certificate for a closed current account. I think you can obtain a general letter from the bank.
4- You can hire us to represent you on front of the company to settle the matter on an amicable way as if you hired a lawyer to get the letter from the bank and we can provide you with a certificate that the bank is refusing to issue the letter as per their regulation.
Best Regards,
Mohamed Noureldin
Legal Consultant (Licensed in Dubai)
For further inquiries, kindly email or phone us.