Questions & Answers
Denying wrong claims by the bank after paying all dues correctly
I have used a credit card for less than one year in 2013. I paid the amount correctly and the last statement was zero. I made a request to close it in the same year as there were card charges from 2nd year.
Afterward, I was not getting any statements or messages. After 8 years, I received a text message on February 19th to pay 86000 before March 13th. I contacted the bank and they aren't passing any clear details.
I need help!

Dear Questioner,
If this is all about charges, you can negotiate with the bank to remove all of them paying very small fees.
Another option is that you file a case against the bank to remove all these charges. Also, you have to consider that the bank will never claim through its collection office.
Also, you can file a complaint to the central bank.
There are a lot of options, but it is better to have a statement of the account, then you can move forward.
Best Regards,
Mohamed Noureldin
Legal Consultant (Licensed in Dubai)
For further assistance, you can contact me via phone or email.

Dear Questioner,
We can help you in this regard, we need to know your matter in detail such as the bank and also need to see your statement of accounts.
For a detailed discussion, you can contact us via phone or email.
Thank You!
Dear questioner,
We can help you in this case. We need to see the full statement of accounts in order to comment further.
If need be, kindly contact us via phone for a detailed discussion or write us an email for further assistance.
Dear client,
Thanks for your query!
In this case, you should arrange a personal meeting with the collection department of the bank.
If it will be unsuccessful, and they file a case against you and you have a final settlement with you, your position in the case shall be good. But this is too early to comment on any kind of future outcome.
So try to settle with the collection department.
For further queries, you can contact me via phone or email.
Thanks!

Dear Questioner,
We can assist you in this matter please contact me at my email to discuss further.