Questions & Answers
إنكار المطالبات الباطلة المُقدمة من البنك بعد سداد كافة المستحقات بالكامل
لقد استخدمت بطاقة ائتمان لمدة تقل عن عام واحد في 2013. لقد دفعت المبلغ بالكامل وكانت قيمة كشف الحساب الأخير صفرًا. تقدمت بطلب لإلغاء البطاقة في نفس العام حيث كانت هناك رسوم بطاقة سيتم فرضها بدايةً من السنة الثانية.
بعد ذلك، لم أتلق أي كشوف حساب أو رسائل. وبعد مرور ثماني سنوات، تلقيت رسالة نصية في 19 فبراير لدفع 86,000 درهم قبل حلول 13 مارس. لقد تواصلت مع البنك ولم يقدموا لي أي تفاصيل واضحة.
يرجى تقديم المساعدة.

Dear Questioner,
If this is all about charges, you can negotiate with the bank to remove all of them paying very small fees.
Another option is that you file a case against the bank to remove all these charges. Also, you have to consider that the bank will never claim through its collection office.
Also, you can file a complaint to the central bank.
There are a lot of options, but it is better to have a statement of the account, then you can move forward.
Best Regards,
Mohamed Noureldin
Legal Consultant (Licensed in Dubai)
For further assistance, you can contact me via phone or email.

Dear Questioner,
We can help you in this regard, we need to know your matter in detail such as the bank and also need to see your statement of accounts.
For a detailed discussion, you can contact us via phone or email.
Thank You!
Dear questioner,
We can help you in this case. We need to see the full statement of accounts in order to comment further.
If need be, kindly contact us via phone for a detailed discussion or write us an email for further assistance.
Dear client,
Thanks for your query!
In this case, you should arrange a personal meeting with the collection department of the bank.
If it will be unsuccessful, and they file a case against you and you have a final settlement with you, your position in the case shall be good. But this is too early to comment on any kind of future outcome.
So try to settle with the collection department.
For further queries, you can contact me via phone or email.
Thanks!

Dear Questioner,
We can assist you in this matter please contact me at my email to discuss further.