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Dubai, UAE

A car rent firm immediately withdraw the security deposit. What to do?

My son hired a sports car and the firm immediately withdrew the security deposit from his account.

The car has been returned in perfect condition but online reviews indicate that the firm is unlikely to refund the deposit.

How do we get the deposit back?

We are leaving Dubai today.

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Maryam Hayyaz & Wejdan Bushahab Advocates
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21 Oct 2019, 07:37

Dear questioner,

Ask the rent-a-car company to immediately issue a credit note and please don't forget to take in writing from them that the vehicle has been returned in the same condition as it was hired.

Kindly contact us via phone for a detailed discussion or write us an email for further assistance.

21 Oct 2019, 11:28

Thank you!

Bayat Legal Services
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22 Oct 2019, 07:50

You need to call Dubai economic department (consumer rights) ASAP.

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