Questions & Answers
Breaching contract by the service provider and possible action
Compensation for poor performance & false accusations.
We hired a consultancy agency to provide us with their services. During our working relationship, the deliveries were consistently late, and the service was unreliable.
We gave them numerous chances to improve performance and meet timelines.
The details of these problems have been communicated to them repeatedly but they did not address the problems in a timely manner, causing us extra expenses in addition to mental and emotional agony.
During the project, my father passed away & they have used this matter as an excuse to pause work on the project without notifying us causing us further delays.
Recently, we serviced them a notice for contract termination for their failure to adhere to mentioned services.
In response, they have wrongfully accused me of talking badly about their staff & making insulting & inappropriate comments about their work which have made the working relationship difficult.
Do we have legal rights to pursue?
Dear Questioner,
Thanks for your question.
The pacta sunt servanda principle makes it clear that each of the contracting parties shall abide by the articles of the signed agreement.
Otherwise, each party shall be liable in case he was proven for causing any shortcomings or harm.
Hence, due to the sensitivity of this issue, we need to understand what kind of projects, services and contracts were there, plus some other details for more clear vision.
If you wish to proceed, please send us the documents and more details on email or 0565726262 WhatsApp.
Regards,
Mohamed
Hi there,
You certainly have rights and legal recourse as per the situation explained.
But in order to confirm the grounds and exact remedies, we need copies of all communications along with the contract and other relevant docs on my email - sudhanshu@alnassaradvocates.com.
Kindly feel free to reach us on 0523782456 in case of any clarifications.
Thanks,
S
