Q: I'm 34 y/o. A massage therapist at a 4-star hotel manipulated my neck with subsequent severe pain that lasted for 1 week, then a chronic mild pain & some stiffness in my neck & shoulder for a year. The MRI revealed neck arthritis & my job as a physician is partially affected by the indecent. Can I sue them in such a case?

Q: Greetings, I have a query that I hope you are able to answer. I had a fall/accident in one of the major malls in Dubai due to their gross negligence and injured my ankle. This happened 10 weeks ago, and I am still being treated for the injury. I am considering purchasing a Fixed Fee service from you - Drafting and Serving a legal notice to the mall management in regards to compensation. I would like to know what would your professional fees be if I required your expertise to negotiate a settlement beyond this fixed fee service? Looking forward to your response. Thank you.

Q: Having just returned from a family holiday in Dubai, I need some advice on how to deal with an incident involving the hotel where stayed and my 7-year-old daughter being injured by the neglect from staff at the water park located within the hotel grounds. My daughter has suffered 2 fractures to the nose. Any assistance would be much appreciated. Kind Regards, Mr N Patel

Q: I am looking for advice on serving a legal notice to one of the large malls in Dubai after I had an accident and fractured my ankle in 2 places. I am considering purchasing a Fixed Fee service from you - Drafting and Serving a legal notice to the mall management in regards to compensation. I would like to know what would your professional fees be if I required your expertise beyond this fixed fee service? I have been advised by a UK lawyer that because I am a western female, I will receive less compensation if negligence is proven, is this correct? I am a professional businesswoman and this accident has caused me much pain, distress, and affected my ability to manage my business, so I would like some compensation for my losses. Also if negligence can't be proven, I understand that the UAE has a no-fault compensation scheme so that I would receive compensation for injuries if no one is at fault, is this correct? Could anyone assist me in this matter? Thank you!

Personal injury involves an injury sustained physically, emotionally and mentally. The injured person is entitled to claim damages where he has suffered an injury due to the other person’s wrongdoing. The victim may file a case against the person, who is found guilty in a criminal case or his insurance company if the defaulter has secured himself by insurance. The UAE civil law allows filing a compensation claim for injury damages.

The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.