أسئلة وأجوبة
What are my options after my rental renewal offer and deposit was rejected by the owner?
Hello,
I submitted an offer and deposit through the trustee office, but the owner rejected it. What is the next step?
They sent an email notification stating that if not renewed within the contract's end time, 500 AED will be deducted for each additional day of stay.
Hello,
You should first review the terms of the contract between you and the landlord.
If the contract stipulates specific conditions regarding payment or renewal, ensure that the landlord has complied with these terms or that there are clauses that allow you to cancel the agreement due to their refusal to pay the deposit or failure to comply with other terms of the contract.
This notification cannot be accepted as there is no mutual consent between the parties. Any change to the current contract should be made with 90 days' prior notice.
The only way he can proceed is by filing a case for renewal. We will discuss the procedures to be undertaken without any legal consequences.
Dear questioner,
You are not required to pay the fines unless the landlord is in default on the renewal.
You had already made an offer and deposit with the intention to renew the contract.
If you need detailed advice, kindly share your WhatsApp number.
Hello,
Since your offer and deposit were submitted through the trustee office and subsequently rejected by the owner, the next steps depend on whether you are seeking to recover your deposit, challenge penalties, or negotiate an extension.
Step 1: Deposit Refund & Legal Position:
If the owner rejects your offer, you are entitled to a full refund of the deposit unless otherwise stated in your agreement with the trustee office.
The rejection nullifies any further obligations on your part unless you have occupied the premises beyond the agreed period.
Step 2: Challenging the AED 500 Daily Penalty:
The penalty of AED 500 per day for staying beyond the contract period must be legally justified.
If no valid contractual clause supports this penalty, it may be considered an unfair term and can be contested before the Rental Dispute Center (RDC).
If the delay in vacating was due to the owner’s failure to finalize renewal or rejection on time, we can argue that the penalty is unreasonable.
Step 3: Negotiation & Legal Notice:
If the landlord refuses to refund the deposit or insists on unfair penalties, we can send a formal legal notice demanding:
- Immediate return of your deposit in full.
- Waiver of any unjustified penalty fees.
- A clear timeline for vacating (if needed) without financial liability.
This notice puts legal pressure on the landlord and serves as evidence in case of further disputes.
Step 4: Filing a Case with the Rental Dispute Center (RDC)
If the landlord does not comply, we can file a case with the RDC, requesting:
- Refund of your deposit.
- Cancellation of unjustified penalties.
- Compensation if damages are incurred due to unfair demands.
Next Steps – How We Can Assist:
We draft & send a legal notice to the landlord, attempt direct negotiation for a quick resolution, and prepare a case for RDC filing if necessary.
Given the urgency of your case, I recommend scheduling a consultation to review your documents and determine the most effective legal strategy. Please let me know a convenient time to discuss further.
Looking forward to assisting you!
Best regards,
Omar Mosaad
Senior Legal Consultant
Greetings,
If your offer and deposit were submitted through the trustee office but rejected by the owner, the next steps depend on the terms agreed upon in your deposit contract. You may be entitled to a refund, but deductions or penalties could apply based on the agreement.
Regarding the AED 500 daily deduction, this likely relates to an overstayed contract period, and you should review your lease terms carefully. Legal action may be required if the deductions are unfair or disputed.
To protect your rights and explore the best course of action, book a consultation with us today. We can assist you in recovering your deposit or addressing any legal concerns effectively.
Let us know how you'd like to proceed.
Dear Client,
Thank you for sharing the details of your situation!
Based on the information provided, I would like to outline the next steps and address your concerns regarding the rejected offer, deposit, and notification regarding additional charges for an extended stay beyond the contract period.
1. Rejected Offer and Deposit:
If the owner has rejected your offer after you deposit the trustee's office, you are entitled to a refund of your deposit. The following steps can help you recover it:
- Contact the Trustee Office: Reach out to the trustee office where the transaction was processed and request clarification on the refund process.
- Provide Documentation: Ensure you have all relevant documents, including proof of deposit payment, offer details, and any communication with the owner or trustee office.
- Follow-up: If there is any delay in processing your refund, escalate the matter by contacting the Dubai Land Department (DLD) or filing a complaint through their official channels.
2. Notification of Additional Charges:
The email notification indicates that AED 500 will be deducted for each additional day of stay beyond the contract end date if not renewed. To address this:
- Vacate Before Deadline: If possible, vacate the property before the contract end date to avoid incurring additional charges.
- Negotiate with Landlord: If vacating immediately is not feasible, communicate with the landlord or property manager to negotiate an extension or waiver of additional charges. Ensure any agreement is documented in writing.
- Prepare for Deductions: If you remain beyond the contract period without renewal, be prepared for deductions from your security deposit as per tenancy terms.
3. Legal Recourse (If Necessary):
If disputes arise regarding your deposit or additional charges:
- File a formal complaint with the Dubai Rental Dispute Centre (RDC) under RERA (Real Estate Regulatory Agency).
- Submit required documents such as tenancy agreements, proof of payments, and communication records.
- Pay a filing fee (3.5% of annual rent, minimum AED 500) and follow up on case proceedings.
4. Recommendations:
To avoid further complications:
a. Act promptly to vacate or renew before incurring additional charges.
b. Maintain clear communication with all parties involved (landlord, trustee office, etc.).
c. Seek legal advice if disputes persist or if you encounter delays in recovering your deposit.
If you need further assistance or clarification, please feel free to reach out.
Best regards,
Abdul Wahied
Hello,
As per your query, please note that you need to file a case in RDC for rent renewal if the landlord did not comply with the notice period and has increased your rent.
Please contact us by email at [------------] or call [-----------].