أسئلة وأجوبة
أسئلة وأجوبة
3 متاح 3 • عرض الجميعDoes unsettled payment with DU affect traveling to the home country?
Q: Hello, good day!
DU company is giving notice for unsettled payment. Why is the price going up even though the SIM card is no longer available and not used? What should I do? Please help.
Also, I have plans to travel to Pakistan. Are there any problems with immigration?
Please provide advice!
Thank you!
2023/11/09
782
Will unpaid phone bill prevent me from leaving UAE?
Q: Dear Sir/Madam,
I owe DU 5,000 dirhams. I just returned from vacation two months ago, but now I want to travel from the UAE to Canada. I will be carrying a cancellation letter.
Will I be held at the airport on departure because I don't have the money to pay DU now?
I hope to pay in the future, but I cannot do so at this time. Even though I may have a cancellation letter, they may still see my bills?
2023/11/05
262
Unexpected high bill due to unauthorized SIM plan usage. What to do?
Q: Dear Sir/Madam,
I need your help regarding my SIM Plan. When I signed up for the plan, I specifically requested to use my own number since it's with the same network. The agent agreed, and I provided my ID and signed the documents.
He informed me that I had to activate it before I could use it. However, when I attempted to activate it, it did not proceed, and I assumed that I didn't have a plan.
I did not contact the agent because I thought that since it was not activated, I would not be charged for anything.
After a few months had passed, I began to receive bills, and someone was paying for the plan. I then inquired as to why I had a plan when it wasn't activated. That's when I discovered that another person was using the plan under my name, and I had to pay to cancel it.
I don't know who that person is, but the agent informed me that I had to pay for it because it was under my name.
The amount reached over a thousand because the person did not pay.
Could you please assist me with this situation?
I am really confused and don't know what to do.
2023/03/23
143
المدونة القانونية
2 متاح 2 • عرض الجميعكل ما تحتاج لمعرفته عن حظر السفر في الإمارات العربية المتحدة
يُفرض حظر السفر على الأفراد لأسباب مختلفة، كأن يتم ذلك نتيجة لارتكاب الشخص جرائم جنائية، أو عدم تسديده لديون، أو لخرقه قوانين الهجرة أو لأسباب تتعلق بالأحوال الشخصية. وقد يؤدي حظر السفر إلى بعض الآثار المالية الشاقة على الشخص المحظور. لذا يهدف هذا المقال إلى إعطاء القراء فهمًا معمقًا لعقوبة حظر السفر بالإمارات، وما يُبنى عليه من الإجراءات المتبعة لفرض الحظر أو رفعه، وكيفية التحقق من وجود حظر سفر، وغير ذلك.
2024/05/06
136682
التوكيل وخدمات كاتب العدل الأخرى المُقدمة عبر الإنترنت في دولة الإمارات
مع بدء تطبيق الإجراءات الجديدة ذات الصلة بإصدار التوكيل عن بُعد في دولة الإمارات، بعد أن كان من الضروري مثول الموكل بشخصه أمام كاتب العدل لإثبات هويته ورغبته في إصدار التوكيل، نقدم لكم هذا المقال المُوجز لبيان الخطوات التي يجب عليك اتباعها لإصدار التوكيل.
2021/06/08
19252
متميز
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لا توجد إجابات
عرض الجميعHow to claim compensation after receiving a court judgment in my favor for a car accident?
Good day,
I need help, please. I was involved in an accident. I was run over by a car and I was not the guilty party.
Now, I have received the judgment order from the court.
How do I submit it to claim my compensation from the guilty party?
Thank you!
2025/05/02
31
Is overtime applicable on work-from-home days under company’s policy?
Hello,
The company has a policy allowing employees to work from home once per week.
Now, employees are asking if overtime is applicable for those who work from home as well.
Could you please clarify?
Thank you!
2025/05/02
22
Can the landlord send me an eviction notice for non-payment despite submitting an offer and deposit at RDC?
I’ve lived in my building for over 4 years, with the most recent rent being AED 50,000. Each year, the management collects cheques and extra AED 2,400–2,500 cash (no receipt) for management and Ejari fees.
My contract was due for renewal on 15 Feb 2025, but management delayed, demanding a 10% rent increase even though no formal 90-day notice and the RERA index did not allow it.
After a month of excuses, the manager called on 12 March, insisted increase to 55K, and threatened eviction if I refused. When I referenced RDC, he hung up. The next day, he again made unprofessional remarks, so I decided to go with RDC.
I submitted my offer and deposit on 13th March, but the management didn’t respond. The case went to the judge on 14 April he ruled in my favor.
On 30 April, I applied for the execution of the ruling, and RDC says I can renew Ejari only on 8th May at DLD with cheques given to them.
However, on 1st May 2025, I received a notarized eviction notice for non-payment of rent and communication.
My question is, what will happen at DLD now?
2025/05/02
16
Can I resign during the probation period without serving a three-month notice to take another job?
I am working in the private sector, and currently I am in the probation period. I got a government job, so I submitted a one-month resignation notice.
My current company rejected my one-month notice and ordered me to serve a three-month notice (as per the contract).
I enquired with One Time Centre, and as per their advice, after one month, I can stop work and register a complaint against my company.
For this matter, how will the UAE law help me to solve it?
2025/05/02
17
Can the employer force the housmaid to work for unlimited hours without rest?
Hi
I'm a nanny, and at the same time, I work as a housemaid (khadama) here in the house. I work, but as I know, the nannies and housemaids have different rights, and my employer doesn't give me rest.
My work starts at 7:30 am and then finishes at 10 pm or less. It depends on whether the baby is asleep or what time they will take on me if not yet asleep. Is this right?
Also, at the time of eating, I'm still working because the baby is with me, so I just let her sit in her chair. That's how I eat.
Please answer me. I want to know my rights.
Because if I can leave during the 6-month probation, I want to take it if the employer is this kind. I don't know.
They are also expats, but they don't follow the rules of the UAE regarding a housemaid.
2025/05/01
26
إجابة أخرى من
لا توجد إجابات
عرض الجميعI purchased a rented apartment in Abu Dhabi. Can I evict the tenant immediately if there is no Tawtheeq contact?
I recently purchased a rented apartment in Abu Dhabi and agreed to honor the existing lease. After the transfer, I discovered that the lease is not a Tawtheeq contract, meaning it is not officially registered.
Since I am not receiving rent (as it was a non-refundable arrangement with the seller), I prefer not to issue a new Tawtheeq. I also want to avoid a formal notice to vacate to prevent disputes, as I plan to move in.
However, I have already informed the tenant that I will not be renewing the lease. I need legal advice on the implications of proceeding without a Tawtheeq contract.
What are my risks, especially if the tenant refuses to move out?
What legal actions, if any, can the tenant take in this situation?
2025/03/25
89
What to do if you get terminated and denied gratuity for a minor mistake?
My brother has been working for a company for 11 years. In the last 3 weeks, he had an incident/accident and scratched a plane since he only had 1 person to assist him as the company was not hiring enough people.
Senior staff like him are working more to train inexperienced new hires which adds to their workload working almost 12 hours/day including travel to DWC.
The pilot said it was aesthetic and could be painted over but a police investigation ensued. Last week 3 managers and HR talked him down as the investigation concluded.
He was terminated immediately with only this month's pay and his 11-year gratuity will not be given by the company. It was not gross negligence or malicious intent, he just didn’t have enough people to help him.
He owned up to the mistake and reported the incident within 24 hours. Can he fight for the gratuity?
2025/01/13
120
How can a person under a deportation grant a POA to a trusted person for managing his assets?
A person currently under a deportation order wishes to appoint a trusted person with Power of Attorney (POA) to manage their financial and legal matters, including access to their bank account and other obligations.
What is the process for obtaining and registering a POA in this situation?
Can it be done while they are still in custody, and what steps should they follow to ensure?
Please help.
2025/01/14
122
Will the court unfreeze my account automatically after alimony payment?
Dear Sir/Madam,
The Dubai Court has frozen my bank account because I was late on an alimony payment. The money was automatically deducted from my salary this month.
Will the court automatically unfreeze the account once this is done, or will I need to petition the court to issue an order to unfreeze it?
2025/01/07
118
What is the process of renewing the visa while a criminal case is still ongoing?
What is the process of renewing the visa while a criminal case is still ongoing?
I got first instance court judgment in my favor and was declared innocent, however, the prosecution filed the appeal.
My residence visa is due for renewal next week. Can I process my renewal or it is blocked till the time this case is over?
2025/01/10
296
متميز
إجابة أخرى من
لا توجد إجابات
عرض الجميعHow to claim compensation after receiving a court judgment in my favor for a car accident?
Good day,
I need help, please. I was involved in an accident. I was run over by a car and I was not the guilty party.
Now, I have received the judgment order from the court.
How do I submit it to claim my compensation from the guilty party?
Thank you!
2025/05/02
31
I have a case running in court and I am afraid the debtor will flee the UAE. Will a travel ban be automatically placed?
I filed a money claim above AED 10,000 (but will probably be above AED 50,000 if capital + dividends are combined) against someone in Abu Dhabi.
The mediation time has elapsed, 2 court sessions have been done, and the defendant still hasn’t shown up or appeared in either of those. In the last/latest court session, the judge said that the defendant is still inside the UAE.
About the travel ban, is it automatically applied to him because of the case, or do I have to ask/request it to be applied to him through the Abu Dhabi court?
2025/05/02
20
Is overtime applicable on work-from-home days under company’s policy?
Hello,
The company has a policy allowing employees to work from home once per week.
Now, employees are asking if overtime is applicable for those who work from home as well.
Could you please clarify?
Thank you!
2025/05/02
22
Can the landlord send me an eviction notice for non-payment despite submitting an offer and deposit at RDC?
I’ve lived in my building for over 4 years, with the most recent rent being AED 50,000. Each year, the management collects cheques and extra AED 2,400–2,500 cash (no receipt) for management and Ejari fees.
My contract was due for renewal on 15 Feb 2025, but management delayed, demanding a 10% rent increase even though no formal 90-day notice and the RERA index did not allow it.
After a month of excuses, the manager called on 12 March, insisted increase to 55K, and threatened eviction if I refused. When I referenced RDC, he hung up. The next day, he again made unprofessional remarks, so I decided to go with RDC.
I submitted my offer and deposit on 13th March, but the management didn’t respond. The case went to the judge on 14 April he ruled in my favor.
On 30 April, I applied for the execution of the ruling, and RDC says I can renew Ejari only on 8th May at DLD with cheques given to them.
However, on 1st May 2025, I received a notarized eviction notice for non-payment of rent and communication.
My question is, what will happen at DLD now?
2025/05/02
16
My previous organization has not yet released EOSB because I contacted a client. Is this legal?
I recently joined a new organization in the Hamriyah Free Zone, and my previous organization has not released my end-of-service benefits.
The HR has instructed the finance team not to do so because I had contacted one of their clients.
In my DMCC contract, there is no Non-Compete clause, but the offer letter has one, and now they are not releasing the end-of-service.
Is this legal? What are my rights?
2025/04/30
19
متميز
إجابة أخرى من
لا توجد إجابات
عرض الجميعكيف يمكنني الاستعلام عن قضية إبعاد أمني ومحاولة العودة إلى الإمارات؟
السلام عليكم،
أود الاستفسار بشأن قضية إبعاد زوج خالتي من دولة الإمارات العربية المتحدة. زوج خالتي كان مقيماً في الإمارات وكان قد وُلد وترعرع هناك.
في عام 2013 تم إبعاده من الإمارات، وكان ذلك نتيجة لسياسات حكومية كانت تستهدف مجموعة من المقيمين في تلك الفترة، وهو لم يكن قد ارتكب أي مخالفة في ذلك الوقت وكان يُعتبر ضحية للسياسات المتبعة.
أرغب في معرفة الإجراءات التي يجب أن أتبعها حالياً من أجل رفع هذا الإبعاد وتمكينه من العودة إلى الإمارات.
أرجو أن توضح لي كيف يمكنني مساعدته في هذا الموضوع.
شكراً جزيلاً.
2025/05/01
16
Can the employer force the housmaid to work for unlimited hours without rest?
Hi
I'm a nanny, and at the same time, I work as a housemaid (khadama) here in the house. I work, but as I know, the nannies and housemaids have different rights, and my employer doesn't give me rest.
My work starts at 7:30 am and then finishes at 10 pm or less. It depends on whether the baby is asleep or what time they will take on me if not yet asleep. Is this right?
Also, at the time of eating, I'm still working because the baby is with me, so I just let her sit in her chair. That's how I eat.
Please answer me. I want to know my rights.
Because if I can leave during the 6-month probation, I want to take it if the employer is this kind. I don't know.
They are also expats, but they don't follow the rules of the UAE regarding a housemaid.
2025/05/01
26
My previous organization has not yet released EOSB because I contacted a client. Is this legal?
I recently joined a new organization in the Hamriyah Free Zone, and my previous organization has not released my end-of-service benefits.
The HR has instructed the finance team not to do so because I had contacted one of their clients.
In my DMCC contract, there is no Non-Compete clause, but the offer letter has one, and now they are not releasing the end-of-service.
Is this legal? What are my rights?
2025/04/30
19
Can I renew my trade license and visa if I have multiple cheque execution cases filed against me?
Hello,
I have multiple cheque execution cases filed against me due to financial strains last year.
My trade license and visa will expire next month, along with my Emirates ID.
Is it possible for me to renew my license and visa along with EID prior to settling the execution cases?
The trade license and visa were issued by the free zone authority.
I look forward to your response.
Thanks.
2025/05/01
48
How to file a case against my former company for unpaid salary I was not on their visa?
Dear Legal Advice Middle East,
I hope you are well.
I am seeking legal advice regarding an unpaid salary issue with my former employer, [-----]2 LLC. I was employed with them from December 4, 2024, to January 7, 2025, on a monthly salary of 5,000 AED.
However, I only received a partial payment of 2,473 AED on February 24, 2025. The remaining 2,527 AED is still unpaid.
I submitted a complaint to MOHRE on March 2, 2025, but I am unable to proceed further through their official channels.
This is because I was working under the visa of my previous employer, [---] LLC, and not under [----]’s sponsorship.
As a result, I do not meet the criteria to file a labor complaint via the MOHRE app or hotline.
Given this situation, I would appreciate your guidance on how I can legally pursue the recovery of my remaining salary, considering the complications related to my visa status during the employment.
2025/04/30
25
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عرض الجميعCan a DTC holiday home permit be used as proof that my landlord re-rented the property after evicting me?
Hello,
My landlord vacated the property with 12 months' notice, stating he would live there himself.
However, he started renting the property through the holiday homes system.
Is a permit issued by the DTC for a holiday home valid proof to prove that he is renting and to claim compensation?
2025/03/18
71
I have video recording of my husband beating me. Can I show this in the child custody hearing?
I have a video recording of my husband beating me in our garden.
Can I show this in the child custody hearing?
It was filmed with my phone camera
2025/03/19
75
We won the case with the RDC to evict the tenant. What happens after waiting the cooling period?
We won the case with the RDC that the tenant has to evict the property. We are told there is a cooling period before they say the date he has to leave.
How long is the cooling period he can appeal and then what happens next if he appeals and if he doesn't?
He was served the one-year notice and then refused to leave, hence the case we raised with RDC and won.
Thank you
2025/03/19
61
Can a free zone visa holder work remotely across the UAE while visiting the company weekly?
Hello,
Is it legally permissible for an employee holding a Fujairah free zone visa with a job role in sales and marketing to primarily work remotely from various locations, including Dubai, while visiting the Fujairah-based company once a week?
The employee would meet clients and conduct business activities on the UAE mainland.
Does this arrangement comply with UAE labor laws?
2025/03/19
73
What are the working hour regulations for nursing mothers in the UAE during Ramadan?
Hello lawyers,
Could you please clarify the regulations regarding working hours for nursing/breastfeeding mothers in the UAE during Ramadan?
How many hours are they entitled to?
2025/03/20
116
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