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An immigration consultancy scam: Work permit denied, refund delayed for a year

Respected Lawyers,

I am working and living in Abu Dhabi. A year ago, I submitted my documents and paid AED 6,000 to an immigration consultancy in Abu Dhabi to help me obtain a Canada work permit.

According to them, they would complete and provide the work permit within one year. However, more than a year has passed, and there has still been no positive response or progress.

I requested a refund, but they sent me an email saying that they would refund me after 120 working days.

Please advise me on how to file a case to get my refund as soon as possible.

Thanks!

Best Regards

متميز
دار الحقوق للاستشارات القانونية
دردشة توظيف
اجتماع
4 Nov 2023, 08:27

Dear Client,

Thanks for your question! I hope you are doing well. I will assist you in this matter.

To seek a refund for your Canada work permit application with an immigration consultancy in Abu Dhabi, follow these steps:

- Contact the consultancy in writing requesting a refund.

- Report the matter to the UAE Consumer Protection Department or the relevant authority in Abu Dhabi that oversees consumer complaints.

- Consider legal action if necessary.

- Keep all relevant documents and records throughout the process.

For any further legal assistance, you can WhatsApp us. We have an extensive team of knowledgeable and experienced lawyers to provide the legal assistance you need.

We will be happy to help you.

Thanks & Regards,

ABDUL WAHIED

4 Nov 2023, 09:34

Assalamo Alaikum,

Thanks for the reply, sir!

I already informed them through email two weeks ago to refund my amount.

After a few days, they sent me an email saying that the refund request will take 90 to 120 working days.

Is it possible to file a case against them?

They used my money and wasted my year, and now they need 90 to 120 more days to refund me my own money.

Thanks!

4 Nov 2023, 09:35

You can reach us via WhatsApp or email.

Note: Please contact us during office hours only.

Timings for office: 10:00 AM - 6:00 PM (Monday to Saturday).

متميز
محمد بخيت للمحاماة والاستشارات القانونية
دردشة توظيف
اجتماع
4 Nov 2023, 10:22

Dear Questioner,

Go to the police station.

4 Nov 2023, 10:24

Thank you sir for your on-time response. Stay blessed!

JazakAllah

متميز
إبراهيم البنا للمحاماة والاستشارات القانونية
دردشة توظيف
اجتماع
5 Nov 2023, 14:37

Dear Questioner,

You may raise a complaint against them through TAMM or feel free to reach out to me via phone.

متميز
ميداس للاستشارات القانونية
دردشة توظيف
اجتماع
6 Nov 2023, 06:39

Dear Waqar Ahmad

Under UAE law, you have the right to file a claim against the immigration consultancy for the return of your money.

You should first contact the consultancy and demand a refund. If they do not respond or refuse to refund your money, you can file a complaint with the relevant government authority in Abu Dhabi, such as the Department of Economic Development or the Department of Tourism and Commerce Marketing.

You can also file a civil lawsuit in the court of competent jurisdiction in Abu Dhabi. You should consult a lawyer in Abu Dhabi to help you with the process.

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