Immigration fraud and taking a legal action for refund

Hi.

This is Arun from Thailand. I need a legal opinion from your concern regarding the cheating faced from a UAE-based firm named R. I.

In January 2017,   my wife signed an agreement with them regarding a job offer letter to Canada. The total fees they asked for were AED 7000, but for the initial payment, I paid AED 4000 to them. They said it will take 6 months.

In January 2018, they told me that presently they aren’t able to do the job offer for me because there is no current openings. After that, they gave me one more offer that they have for an Atlantic immigration program to Canada.

In this case, I also believed them and they started the program. Then only I came to know that they didn’t even know how to fill the immigration application.

So I told them to stop the processing and refund me the full amount on last April, but till now, they didn’t refund and they are keep on postponing.

I thought to file a case against them, so I am requesting you to give me an advice on the same.