أسئلة وأجوبة
أسئلة وأجوبة
4 متاح 4 • عرض الجميعكيفية مطالبة شركة التأمين بالتعويض بسبب حادث سيارة مع وجود وفيات

7
س: مرحبًا سيدي،
لسوء الحظ، فقدنا شقيقنا الأكبر وأختنا غير الشقيقة وطفل رضيع يبلغ من العمر ثمانية أشهر في حادث سير في 13 سبتمبر 2019. نجت طفلة واحدة من الحادث كانت في حالة حرجة مع وجود إصابات رضية وكسور متعددة في الجمجمة.
وقع هذا الحادث في ولاية هيما، بسلطنة عمان بينما كانت العائلة في طريق عودتها إلى منزلها في إمارة دبي.
كانت الطفلة تخضع للعلاج في مستشفى خولة، في مسقط، بسلطنة عمان، في الفترة من 15 سبتمبر إلى 9 يناير. وبعد ذلك قمنا بنقلها جوًا إلى الهند لتلقي مزيد من العلاج.
في الوقت الحالي، أريد رفع قضية للمطالبة بتعويض عن الثلاث وفيات وقضية للتعويض عن إصابة الطفلة حيث أصدرت إدارة المستشفى شهادة إعاقة لها بنسبة 100%.
كان شقيقي لديه تأمين من إحدى شركات التأمين. وكان لديه بوليصة تأمين شاملة (البطاقة البرتقالية) تغطي كل من عمان وقطر.
لقد مر أكثر من عام ونصف حتى الآن لأننا كنا مشغولين بعلاج الطفلة. هل يمكننا مناقشة هذا الأمر من فضلك؟
يمكن التواصل معي من خلال الأرقام الواردة أدناه.


2021/04/03
1144
We had an accident. Can I claim the treatment costs paid to hospital from the insurance?




1
Q: My family and I had an accident. The incident occurred the very next day of their arrival in the UAE on a residence entry permit and their visa//health insurance was still in process.
With gods grace, everyone was discharged from the hospital on the 3rd day after many tests and keeping us under observation. We were slapped with a hefty bill as my family was not holding any health insurance.
What are the chances that I could claim the medical expenses through the vehicle insurance, as it covers co-passengers as well?





+1
2023/05/29
264
Traffic accident issue
2
Q: I was looking to seek some legal advice regarding my case. I had a traffic accident that has been referred to the traffic court. No one else was involved or injured just me. My car crashed into a post. I am also fine, my car is not. I was taken to hospital but left of my own accord and went to the police station the next day. There are some other mitigating circumstances but I would rather discuss these privately. Please contact me if you can help. Many thanks.

2016/12/18
866
Can car lift companies prevent me from switching between them?

1
Q: Dear Sir/Madam,
I am using the services of a car lift "A" company, and the services they provide are not okay. The van is overloaded, with some passengers already standing up.
So, I decided to transfer to another car lift "B" company. Now, they're not allowing me to do so because they say, as per the agreement with the other car lift company, they agreed not to provide service to passengers from car lift A, and vice versa.
What about passengers' rights to choose which company they want the service from?


2023/12/21
179
المدونة القانونية
1 متاح 1 • عرض الجميعضمان الحوادث والإصابات الشخصية 22
يندرج تحت الإصابة الشخصية الإصابات الجسدية والنفسية والعقلية. يحق للمُصاب أن يطالب بالضمان في حالة تعرُّضه لإصابة بسبب خطأ شخص آخر. كما يجوز للمتضرر إقامة دعوى ضد الشخص الذي تثبت إدانته في قضية جنائية أو ضد شركة التأمين الخاصة به إذا كان المتسبب قد شَمِل نفسه بالتأمين. يسمح القانون المدني الإماراتي بتقديم مطالبة بالضمان عن أضرار الإصابات.
2020/03/19
6845
قوانين وتشريعات
3 متاح 3 • عرض الجميعFederal Law No. (11) of 1992 Concerning Issuance of the Civil Procedures Code 42
The law promulgates UAE Civil Procedures Code (Civil Procedure Law) which governs civil procedures in the United Arab Emirates, including the prosecution before the courts, litigation and execution.
1992/02/24
75480
Federal Law No. (21) of 1995 Concerning Traffic 11
The stipulations of this UAE Traffic Law govern all types of vehicles and their drivers, and the passage of pedestrians and animals on public roads in the United Arab Emirates.
1995/11/20
17423
Federal Law No. (35) of 1992 Concerning The Criminal Procedural Law 14
The law promulgates UAE Criminal Procedural Law (Penal Procedures Law) which governs criminal procedures in the UAE. This law applies to the procedures relating to offences whose punishments are not specified, dogma and punitive offences, and blood money, if they do not violate the Sharia rules.
1992/06/15
19197

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عرض الجميعHow can I refund the amount of online tickets in Dubai for fraudulant misrepresentation? 0
Last Friday, I was booking tickets for the Miracle Garden on some Dubai tickets website, and on the OTP page, it showed 225 to be paid on my phone. The otp was added automatically, and I couldn't read the message properly. It turns out 4,225 got deducted from my account.
I immediately called the bank, and they said they can't reverse the transaction, fill out the dispute resolution form, etc. Even tho the transaction was in process today, the transfer shows complete.
Is there a way to get it back?
I registered an online complaint with the Central Bank and cybersecurity. I really need the money with my rent coming up, please guide me.
2025/06/03
23
What to do if someone impersonated an employee in the company I own and got mobile lines and phones? 0
Someone impersonated an employee in the company I have owned since 2012 and extracted 18 mobile lines in addition to several iPhones.
I was surprised that the company cut off our landline and mobile communications on the pretext that he was monitoring a debt of 167,000 dirhams.
This person was arrested, tried, found guilty, and sentenced to deportation. However, the telecommunications company is still demanding from my company and pursuing me because of this debt that we are not to blame for.
How can this matter be resolved?
2025/06/03
22
How long does it take for a bounced cheque case to be closed after a settlement? 0
Hello,
I had a cheque bounce case filed against me in Dubai, but I’ve now settled it with the complainant. The case has been with the Public Prosecution, and I’ve already submitted the notarized settlement documents.
It’s been 5 days since submission, and when I checked with the legal team, they couldn’t give me a clear timeline on how long it might take for the case to be withdrawn and for me to receive clearance.
Does anyone here have experience with this process? How long did it take for your case to be closed after submitting the notarized withdrawal request? Should I expect it to be done in a few days, or could it take longer?
Thanks in advance!
2025/06/04
42
How can victims file a group case for fraud, bounced cheques, and misuse of credit cards? 0
Hello,
I would like to ask for legal advice regarding a fraud case in Abu Dhabi involving multiple victims. The suspect issued bounced cheques, received AED with a promise to exchange it into IDR but failed to deliver, misused other people’s credit cards, and operated an unlicensed travel/tour business.
Many clients paid for Umrah or vacation packages that never happened. The total loss is significant, and many victims have evidence such as WhatsApp chats, bank transfers, and bounced cheques.
We believe this involves a breach of trust and embezzlement. We would like to know if we can file a group case, what legal steps to take, and the cost of legal representation.
Thank you!
2025/06/03
24
How can we remove a partner from the license if he is present but unresponsive? 0
Good day!
One of our partners on the license has not been in communication since November 2024.
He is also in Dubai but is not answering phone calls or replying to messages.
What is the procedure to remove his name from the license in this situation without his absence?
Please advise!
2025/06/02
19
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