س: مرحبًا، اصطدمت سيارة شركتي بحافلة تابعة لهيئة الطرق والمواصلات. وما زلنا ننتظر تقرير الشرطة. ومن المتوقع أن يكون التأمين غير مغطي. لكن سائقنا يحتاج إلى علاج طبي. هل يمكنك إخباري من يجب عليه دفع مبلغ المستشفى؟

Q: How much money can we claim, as a pedestrian injury in Dubai where the leg was fractured and surgery was done?

Q: My family and I had an accident. The incident occurred the very next day of their arrival in the UAE on a residence entry permit and their visa//health insurance was still in process. With gods grace, everyone was discharged from the hospital on the 3rd day after many tests and keeping us under observation. We were slapped with a hefty bill as my family was not holding any health insurance. What are the chances that I could claim the medical expenses through the vehicle insurance, as it covers co-passengers as well?

Q: Dear Sir/Madam, I would like to inquire about health insurance for a tourist visa. My boyfriend’s grandmother visited the UAE on December 24, 2023, from Italy. She is a Filipina and an Italian citizen. In an unexpected scenario, she was rushed to the hospital on December 28th, had surgery due to a hemorrhage, is in a comatose stage, and is still in the ICU to this date. As per the doctor’s advice, she will be staying in the country for at least a month. Is there any chance that she can apply for insurance here to lessen the bills even though she is not working here?

Q: Dear Sir/Madam, Kindly advise; your response is appreciated. I'm an HR in a contracting firm with about 300 employees, including 200+ laborers under the company visa. We are in the process of policy renewal. One of our laborers suffered a heart attack and was taken to the hospital, but his insurance has expired. The bills amount to 35k, and the hospital is requesting payment. Our boss and company are not ready to pay. The laborer's minimum salary of 1700. The hospital management mentioned the possibility of legal action if payment is not made. Please advise on alternative options.

Q: Dear Sir/Madam, My wife had an emergency delivery in Dubai, and we couldn't pay the fees. Can the hospital still hold my wife's passport?

Q: Dear Sir/Madam, Has a hospital in the UAE ever filed a legal case for unpaid debt against a patient?

Q: Dear Sir/Madam, A patient on a tourist visa refused to pay a medical bill of 500k at a private hospital. The hospital transferred the case to the legal department. What's next? Jail time or a travel ban?

Q: My brother had a heart attack two weeks ago, and the ambulance took him to the nearest hospital, where the staff and doctors provided excellent care. Unfortunately, the hospital was not covered by his insurance. After an emergency procedure, they inserted a stent, and he was discharged four days later, with a referral to a hospital that was covered by his insurance. When we arrived at the referred hospital, the doctor wanted to insert additional stents, as mentioned in the discharge documents. However, the hospital applied for insurance approval, and the insurance provider rejected the request. When we contacted the insurance company, they insisted that he travel back home to continue his treatment. However, he is unable to travel due to his condition. Kindly assist with this matter.

يندرج تحت الإصابة الشخصية الإصابات الجسدية والنفسية والعقلية. يحق للمُصاب أن يطالب بالضمان في حالة تعرُّضه لإصابة بسبب خطأ شخص آخر. كما يجوز للمتضرر إقامة دعوى ضد الشخص الذي تثبت إدانته في قضية جنائية أو ضد شركة التأمين الخاصة به إذا كان المتسبب قد شَمِل نفسه بالتأمين. يسمح القانون المدني الإماراتي بتقديم مطالبة بالضمان عن أضرار الإصابات.

The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.