How can I claim my money back from a travel agency for not fulfilling their obligation?

Dear Legal Team,

I have been scammed by a local travel agency based in Dubai. They offered me to pay in advance at the beginning of 2022 beginning for a cheaper tour package.

But I was not able to travel in 2022. Eventually, they didn't refund my money in 2022 and did not carry it forward in 2023.

How can I take my money back?