Who is liable to pay overstay fines if the company delays issuing the employment visa?

Hi.

I know someone who is facing a problem with his visa and the company.

Is it possible to file a complaint against a company that promised a hired employee that they will process his visa and they will take care of everything before the expiry of his visit visa?

Unfortunately, they did do what they have promised and refused to pay the fines and penalties. Also delays everything.

The hired employee decided not to continue with the company, borrowed money from friends, and paid the penalties.

He also asked an agency to process a new visit visa. However, it won't proceed because of a previous application filed by the company.

The hired employee then asked the company to cancel the application so the agency can process the new visit visa.

But until now, they did not cancel, meaning today and tomorrow will be another penalty to pay. Another burden for the person.

Is it possible to file a complaint against the company? And can he ask for payment for the 2 weeks he worked with them?