أسئلة وأجوبة
أسئلة وأجوبة
6 متاح 6 • عرض الجميعGetting a refund from an immigration consultant
25
Q: I had signed up with an immigration consultant for immigration to Canada. According to the contract I would be refunded the full amount if my application did not get through in a year.
I had asked for a refund and they have only approved 2560/- out of around Dhs 9500/-.
I need help to resolve this issue. Thanks.

2017/10/24
5624
التعرض للاحتيال في طلب الهجرة واتخاذ إجراء قانوني لاسترداد النقود
27
س: مرحبًا.
أدعى آرون من تايلاند. أحتاج إلى رأي قانوني منك بشأن الغش الذي أواجهه من شركة مقرها الإمارات تدعى R. I.
في يناير 2017، وقعت زوجتي اتفاقًا معهم بشأن خطاب عرض عمل إلى كندا. مجموع الرسوم التي طلبوها كانت 7000 درهم إماراتي، ولكن بالنسبة للدفعة الأولى فقد دفعت لهم 4000 درهم إماراتي. قالوا أن الأمر سيستغرق 6 أشهر.
في يناير 2018، أخبروني أنهم في الوقت الحالي ليسوا قادرين على توفير عرض عمل لي لأنه لا توجد شواغر حاليًا. بعد ذلك، أعطوني عرضًا آخر لبرنامج الهجرة الأطلسي إلى كندا.
صدقتهم أيضًا في هذه الحالة وبدأوا البرنامج. بعد ذلك فقط عرفت أنهم لا يعرفون حتى كيفية ملء طلب الهجرة.
لذلك طلبت منهم إيقاف المعاملة واسترداد المبلغ بالكامل في شهر أبريل الماضي، ولكنهم لم يردوا أموالي حتى الآن وهم يؤجلون الدفع باستمرار.
فكرت في فتح دعوى ضدهم، لذلك أطلب منك أن تعطيني نصيحة حول ذلك.

2018/10/16
5534
المطالبة باسترداد الأموال من شركة استشارية لتأخير الخدمة المطلوبة

9
س: لقد قدمت مستندات الهجرة الخاصة بي إلى شركة استشارية في إمارة دبي بموجب خطة لتأسيس الأعمال التجارية في كندا. لقد تعهدوا بأن الإجراءات الخاصة بالمرحلة الثانية ستستغرق شهرين ولكن منذ ذلك الحين مرت ستة أشهر، ولم يتم الانتهاء منها حتى الآن.
لقد استمروا في تقديم وعود كاذبة ولا يسمحوا لنا بسحب ملف حالتنا. لقد طلبت عدة مرات التواصل مع الإدارة العليا لحل مشكلتي ولكن دون تعاون من جانبهم.
هذا الأمر مكلف للغاية لأن الخطة باهظة الثمن. لقد دفعنا حتى الآن 43,650 درهم. أحتاج إلى معرفة ما إذا كان بإمكاني من الناحية القانونية المطالبة باسترداد كافة أموالي عن طريق رفع قضية احتيال ضدهم بسبب تصرفهم الإجرامي؟
كيف يمكنني إجبارهم على الوفاء بالتزاماتهم دون أن أتحمل أي خسارة؟
يرجى تقديم المشورة لي بشأن الوسائل الممكنة.
في انتظار ردك.


2021/04/08
1410
A company failed to deliver the promised freelance visa. How can I get a refund?



3
Q: Dear Sir/Madam,
I paid money to a documents clearing company in Dubai to process a freelance visa for me. After receiving payment, they kept delaying and didn't even start the process.
Doubting their intentions, I have demanded a refund of my payment, which they are now delaying as well. They keep promising they will do it in a day or two but are not keeping their word.
I have payment proof in the form of an invoice issued by them and proof of the refund request in a WhatsApp conversation, where they repeatedly say they will do it but have not followed through.
What action can I take against them to recover my money?




2023/12/18
259
Company delays stamping a freelance visa. What to do?

2
Q: Dear Sir/Madam,
I paid 6300 dirhams for a freelance visa. The medical process is complete, and the ID application has been submitted, but the company has not stamped it yet.
I have already overstayed for 40 days, incurring a fine of 2200 dirhams. The company keeps saying they will stamp it next week; I believe they are playing with me.
What should I do now?


2023/12/26
127
I paid for a partner visa but never received it. How can I recover my money?




0
Q: Hello,
I have a friend who has an agency that promised me a partner's visa. She told me the payment would be 7800 AED full package, then I paid over half, 4900 AED, last October 2024.
But up until February 2025, I still didn’t receive any documents from her. So I decided to apply somewhere else, and I got my investor's visa already.
Now, I am asking for a refund, but until now, she is not giving it to me and not replying to my messages. What do I do with this?





2025/05/14
18
قوانين وتشريعات
3 متاح 3 • عرض الجميعFederal Law No. (24) of 2006 On Consumer Protection 8
The Law sets up the legal framework for the protection of consumer rights in the UAE. The Law establishes the Higher Committee for Consumer Protection and the Consumer Protection Department, and sets up the fines for breach of its provisions.
2006/08/13
9976
Federal Law No. (15) of 2020 on Consumer Protection 0
The provisions of this Federal Law, known as the "New Consumer Protection Law", govern Consumer Protection regulations in the United Arab Emirates. The New Consumer Protection Law repeals the previous UAE Consumer Protection Law (Federal Law No. (24) of 2006 on Consumer Protection).
2020/11/10
636
Cabinet Resolution No (12) of 2007 Concerning the Executive Regulations of Federal Law No (24) of 2006 on Consumer Protection 0
The provisions of this Cabinet Resolution No (12) of 2007 Concerning the Executive Regulations of Federal Law No (24) of 2006 on Consumer Protection.
2007/03/29
238

متميز
إجابة أخرى من
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عرض الجميعAre there any restrictions on a diplomat buying property in the UAE? 2
Hello,
Is there any restriction on a diplomat buying property in the UAE, where he works as a diplomat at his country's consulate?
2025/02/20
109
If someone has a case in the UAE, can they travel to another GCC country? 2
Hi.
One of my friends joined a Telegram group. They said, "We will transfer some amount to your account, and your task is to transfer this amount to another account. Once the task is completed, you will get 30 or 50 AED per task."
He completed 3 to 4 tasks, but he realized it was not good, so he stopped. After one week, when he opened his account, it was blocked, and the bank said, "We are conducting an investigation; after this, we will let you know."
After some days, he had an accident and went to his home country. He then received a call from a landline number, which was from the Abu Dhabi police station.
They said, "We have received a complaint against you; come to our investigation department." However, due to his surgery and treatment, he could not go.
After some time, his bank account was reopened, and he did not receive any further calls. I want to know, if he comes back to the UAE or goes to any other GCC country, will he face any problems?
If someone has a case in the UAE, can they travel to another GCC country?
Please advise!
2025/02/17
206
What can I do if my employer refuses to pay me and I have no contract? 5
Hello,
What legal action can I take in case the employer refuses to pay my salary and I don't have a contract with them?
2025/02/18
214
I want to open an online shop. Do I need a license to open an Etsy shop? 1
I currently live in Sharjah and have a UAE residence visa but I am not a UAE or GCC national. I want to open an online shop (Etsy or Shopify) to sell handmade items, such as crocheted goods, bookmarks, greeting cards, etc.
Do I need a license to open an Etsy shop?
If so, which license do I need to sell my products online, including UAE and worldwide?
How much would it cost me?
Can I keep my residence visa (sponsored by my father) and not change it?
2025/02/14
196
How can we locate a person with an ongoing legal case? 1
Hello,
I am seeking your legal advice regarding a friend who was previously imprisoned in Abu Dhabi. His case there is now closed, but he has another ongoing case in Dubai.
Currently, we have lost contact with him and are unsure of his whereabouts. How can we check where he is or access any other legal facility?
Are there legal procedures to locate a person with an ongoing case?
What steps should we take to get more information about his status and legal position?
2025/02/11
215
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