أسئلة وأجوبة
أسئلة وأجوبة
5 متاح 5 • عرض الجميعما الإجراء الواجب اتخاذه في حالة تخلف مركز خدمة عن إصلاح سيارة رغم دفع الأموال؟
5
س: مرحبًا،
أتمنى أن تكون بخير.
أريد أن أعرف عما إذا كان من القانوني أن تكتب شركة ما تقييم إيجابي على محرك البحث جوجل عن نفسها.
لقد كنت أتعامل مع مركز خدمة وأعتقد أنهم يستغلونني ويطلبون مني الدفع مقابل أخطائهم، حيث أحضرت لهم السيارة أربع مرات بالفعل وأنفقت أكثر من 4,000 درهم إماراتي، وحتى الآن لا تزال غير ثابتة.
أفكر في تقديم شكوى إلى حماية المستهلك. لم تحدد فاتورتي الأخيرة أي شيء، مجرد "1,000 درهم مقابل الأعمال" ولكن لم تحدد ما تم القيام به (تغيير الكاوتش أو أنبوب الزيت).
في الوقت الحالي قام الرجل المسؤول عن إصلاح سيارتي بكتابة تعليقًا جيدًا عن المركز كما لو كان عميلًا بينما هو يعمل هناك. هل هذا التصرف قانوني؟
شكرًا لك.

2021/12/08
1401
Breach of car repair obligation by the insurance company

5
Q: My insurance company (Oman Insurance) took 22 days to get an estimation of the reason being major damage.
I inquired for a total loss and they said no as there was no chassis damage and the estimate was awaited. On the 24th day, I received a total loss offer letter from Oman Insurance asking to sign and acknowledge.
I accepted the offer and sent back the document. 2 days later the garage told me that they were working in the car based on the word of the estimator in spite of no LPO.
Oman insurance calls me and says that there was a miscommunication and the garage brought down the repair charges from AED 50000 to AED 20000 and that they will now proceed to fix the car.
I did not agree with them as I found that the car had a chassis damage. Oman Insurance changed tune all of a sudden to the car only having minor damages and the chassis will be fixed.
Can the insurance company take back an agreement on free will when an offer is accepted and has the company signature, seal and trade license?


2017/10/08
1814
رفع قضية ضد شركة سيارات لإتلاف طلاء سيارة جديدة
3
س: لقد اشتريت سيارة جيب جديدة من شركة لتجارة السيارات في إمارة دبي.
تسبب فريق الخدمة في إتلاف طلاء حافة الباب الخلفي أثناء تلميع السيارة ولديّ خطاب رسمي مختوم وموقّع منهم يُشير إلى ذلك وأنه يجب إعادة طلاء السيارة لإصلاح المشكلة.
وبالأخذ في الاعتبار أن ذلك سيُنقص من قيمة السيارة ولأن ذلك كان خطأهم، هل يمكنني رفع قضية ضدهم؟
ما هي الفرص المتاحة لي لاستبدال السيارة أو الحصول على تعويض مناسب على الأقل؟

2020/12/22
466
How to recover my car from the Baladiya after it was taken from the garage owner?

1
Q: Dear Sir/Madam,
I brought my car to the garage because of a problem. However, the garage owner drove my car without my consent or permission.
He claims that the car was taken by the Baladiya. What action can I take to get my car back?
Can I complain and file a case against the garage owner?


2023/10/12
183
How to claim damages from a car repair shop after my car stopped after maintenance at their shop?




0
Q: I have a dispute with a car repair shop. After car maintenance in their shop, I started to suffer problems with the gearbox, until the car stopped.
After the gearbox inspection, water was found mixed with gearbox oil. Water presence should be impossible by design.
I claim a maintenance mistake during their job whilst they are defending themselves by claiming possible car misuse.
Car risk to be totaled by possible less than adequate maintenance.
I need legal advice.





+2
2025/02/25
116
المدونة القانونية
1 متاح 1 • عرض الجميعContracts 101: Official Agreements to WhatsApp Messages 2
An interview-format article covering the topic of contracts in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.
2021/03/03
1153
قوانين وتشريعات
4 متاح 4 • عرض الجميعFederal Law No. (24) of 2006 On Consumer Protection 8
The Law sets up the legal framework for the protection of consumer rights in the UAE. The Law establishes the Higher Committee for Consumer Protection and the Consumer Protection Department, and sets up the fines for breach of its provisions.
2006/08/13
9954
Federal Law No. (5) of 1985 On the Civil Transactions Law of the United Arab Emirates 96
The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.
1985/12/15
148514
Federal Law No. (15) of 2020 on Consumer Protection 0
The provisions of this Federal Law, known as the "New Consumer Protection Law", govern Consumer Protection regulations in the United Arab Emirates. The New Consumer Protection Law repeals the previous UAE Consumer Protection Law (Federal Law No. (24) of 2006 on Consumer Protection).
2020/11/10
610
Cabinet Resolution No (12) of 2007 Concerning the Executive Regulations of Federal Law No (24) of 2006 on Consumer Protection 0
The provisions of this Cabinet Resolution No (12) of 2007 Concerning the Executive Regulations of Federal Law No (24) of 2006 on Consumer Protection.
2007/03/29
223

متميز
إجابة أخرى من
لا توجد إجابات
عرض الجميعAre there any restrictions on a diplomat buying property in the UAE? 2
Hello,
Is there any restriction on a diplomat buying property in the UAE, where he works as a diplomat at his country's consulate?
2025/02/20
97
If someone has a case in the UAE, can they travel to another GCC country? 2
Hi.
One of my friends joined a Telegram group. They said, "We will transfer some amount to your account, and your task is to transfer this amount to another account. Once the task is completed, you will get 30 or 50 AED per task."
He completed 3 to 4 tasks, but he realized it was not good, so he stopped. After one week, when he opened his account, it was blocked, and the bank said, "We are conducting an investigation; after this, we will let you know."
After some days, he had an accident and went to his home country. He then received a call from a landline number, which was from the Abu Dhabi police station.
They said, "We have received a complaint against you; come to our investigation department." However, due to his surgery and treatment, he could not go.
After some time, his bank account was reopened, and he did not receive any further calls. I want to know, if he comes back to the UAE or goes to any other GCC country, will he face any problems?
If someone has a case in the UAE, can they travel to another GCC country?
Please advise!
2025/02/17
172
What can I do if my employer refuses to pay me and I have no contract? 5
Hello,
What legal action can I take in case the employer refuses to pay my salary and I don't have a contract with them?
2025/02/18
163
I want to open an online shop. Do I need a license to open an Etsy shop? 1
I currently live in Sharjah and have a UAE residence visa but I am not a UAE or GCC national. I want to open an online shop (Etsy or Shopify) to sell handmade items, such as crocheted goods, bookmarks, greeting cards, etc.
Do I need a license to open an Etsy shop?
If so, which license do I need to sell my products online, including UAE and worldwide?
How much would it cost me?
Can I keep my residence visa (sponsored by my father) and not change it?
2025/02/14
166
How can we locate a person with an ongoing legal case? 1
Hello,
I am seeking your legal advice regarding a friend who was previously imprisoned in Abu Dhabi. His case there is now closed, but he has another ongoing case in Dubai.
Currently, we have lost contact with him and are unsure of his whereabouts. How can we check where he is or access any other legal facility?
Are there legal procedures to locate a person with an ongoing case?
What steps should we take to get more information about his status and legal position?
2025/02/11
184

متميز
إجابة أخرى من
لا توجد إجابات
عرض الجميعHow can we claim our money back if the cheque we received have bounced for insufficient funds? 0
We received a cheque which has now bounced. We have tried for over a month and a half now to get a new cheque from the person, and every day he says the next day.
We need the money now. We have been to the police station, and they said they can not do anything as the reason the cheque bounced is "Insufficient funds."
We have been to Al Barsha - Dubai Courts, and they said there is nothing they can do about it.
We are not sure what we can do. We need the money asap to pay our kids' school fees, let alone all the interest we have lost.
2025/04/28
28
Who is supposed to pay for the transfer fee, the employee or the employer? 0
Hello
I joined my new company on February 26, 2025. Upon joining the new company, I asked HR if it was free to join the company, and she said yes.
After working with them for 1 month, I experienced a salary delay, and I had to go to the office to ask why there was a delay in my salary.
That is when the HR told me she deducted my whole salary to recover the transfer fee.
Now my question is, who is supposed to pay for the transfer fee, the employee or the employer?
2025/04/28
14
Is it possible for a foreigner to get a divorce in Dubai? 0
Is it possible for a foreigner to get a divorce here in Dubai?
2025/04/28
8
After 11 months of work, how many leave days is an employee entitled to? 0
Hello,
I want to inquire regarding my leave privileges. I am now 11 months in my company. How many leaves am I privileged to?
Based on Decree-Law No. 33 of 2021 regulating labour relations and its executive regulations, you are entitled to a paid weekly rest for not less than one day, as specified in the work contract or the work regulation.
The Council of Ministers may increase the weekly rest day stipulated in this article. The Decree-Law and its executive regulations also stipulate that you are entitled to an annual leave with full pay as follows:
- Thirty days for each year of your extended service.
- Two days per month in respect of any employee with more than six months and less than one year of service.
- Leave for parts of the last year of your service in case it is terminated before you use your annual leave balance.
Now my question is: do I have 22 days I can use? Can someone explain to me in detail?
Thank you!
2025/04/28
22
Can I sell branded replica watches online, not in a physical store? 0
Hello,
Can I sell branded replica watches online, on Facebook Marketplace, etc.?
Not in a physical store, just online.
2025/04/27
19
احصل على عروض أسعار من محامين
ابحث عن المحامي المناسب لاحتياجاتك القانونية.
أرسل طلبك واحصل على عدة
عروض تنافسية من
محامين مؤهلين.
أسئلة شائعة
عرض الجميع هل تبحث عن شيء آخر؟
اطلب استشارة من محامٍ