Unpaid loan and credit card after losing job in Dubai and settlement to return

Dear Samira,

I've taken a loan from a bank via credit card. I came back to my country and due to the COVID situation, I lost my job.

Now I want to come back to Dubai but I didn't pay the loan and payments are pending for the last 3 months.

Can you please help me with how I can sort out this matter?

Thank you