أسئلة وأجوبة
أسئلة وأجوبة
10 متاح 10 • عرض الجميعGetting a refund from an immigration consultant
25
Q: I had signed up with an immigration consultant for immigration to Canada. According to the contract I would be refunded the full amount if my application did not get through in a year.
I had asked for a refund and they have only approved 2560/- out of around Dhs 9500/-.
I need help to resolve this issue. Thanks.

2017/10/24
5609
التعرض للاحتيال في طلب الهجرة واتخاذ إجراء قانوني لاسترداد النقود
27
س: مرحبًا.
أدعى آرون من تايلاند. أحتاج إلى رأي قانوني منك بشأن الغش الذي أواجهه من شركة مقرها الإمارات تدعى R. I.
في يناير 2017، وقعت زوجتي اتفاقًا معهم بشأن خطاب عرض عمل إلى كندا. مجموع الرسوم التي طلبوها كانت 7000 درهم إماراتي، ولكن بالنسبة للدفعة الأولى فقد دفعت لهم 4000 درهم إماراتي. قالوا أن الأمر سيستغرق 6 أشهر.
في يناير 2018، أخبروني أنهم في الوقت الحالي ليسوا قادرين على توفير عرض عمل لي لأنه لا توجد شواغر حاليًا. بعد ذلك، أعطوني عرضًا آخر لبرنامج الهجرة الأطلسي إلى كندا.
صدقتهم أيضًا في هذه الحالة وبدأوا البرنامج. بعد ذلك فقط عرفت أنهم لا يعرفون حتى كيفية ملء طلب الهجرة.
لذلك طلبت منهم إيقاف المعاملة واسترداد المبلغ بالكامل في شهر أبريل الماضي، ولكنهم لم يردوا أموالي حتى الآن وهم يؤجلون الدفع باستمرار.
فكرت في فتح دعوى ضدهم، لذلك أطلب منك أن تعطيني نصيحة حول ذلك.

2018/10/16
5515
Initiating a case against an immigration consultancy company
3
Q: Hi,
I have a dispute with one immigration consultancy firm in Dubai. I have signed an agreement with them for seeking their services two years ago.
However, later I came to know that they have not provided complete information for qualification on the first instance due to which my case does not qualify at all for Canadian immigration.
Now, I am asking for cancellation of the agreement, which they refuse claiming it was my mistake.
Kindly advise regarding the right forum and the way to proceed legally with my case.
Regards,
Mudassar Farooq

2017/10/14
1379
مطالبة مستشار هجرة بتقديم شيك ضمان للتأكد من الأداء
1
س: أنا عميل لدى شركة استشارية للهجرة في دولة الإمارات. لقد دفعت 70٪ من ثمن الخدمة والعمل لا يزال جاريًا.
أريد معرفة ما إذا كان بإمكاني أن أطلب منهم شيك ضمان مقابل المبلغ الذي دفعته، لاستخدامه في حال تبين أنهم محتالون أو يخدعونني.
أريد معرفة ما يجب عليّ قوله حتى يوافقوا على إعطائي شيك ضمان.
يرجى تقديم المساعدة لي حيث أنني وحدي وأحتاج إلى المشورة القانونية في هذا الشأن.

2021/08/26
399
استرداد المبلغ المدفوع لوكالة هجرة بسبب خرق شروط الاتفاقية
5
س: لقد وقّعنا اتفاقية في شهر أكتوبر 2020 للحصول على "تأشيرة بدء الأعمال التجارية الناشئة في المملكة المتحدة" مع وكالة هجرة في دولة الإمارات. وفقًا للاتفاقية، لقد دفعنا 25,000 درهم إماراتي باعتبارها حزمة كاملة للحصول على التأشيرة.
بعد تقديم الطلب والمتابعة لمدة ستة أو سبعة أشهر، يطلبون الآن الحصول على رسوم تصديق تبلغ قيمتها 50.000 / - درهم، والتي يجب دفعها للجهات المسؤولة عن التصديق لمدة عامين.
في وقت سابق، لم يبلغونا بهذا الأمر ولم يذكروا ذلك في أي مادة من هذه الاتفاقية، مما يدل على أنهم تعمدوا إخفاء ذلك عنا عند توقيع الاتفاقية.
ولهذا السبب، لا نريد الاستمرار ولا توافق الوكالة على رد أموالنا التي تبلغ قيمتها 25,000 درهم إماراتي.
يرجى تقديم المشورة والمساعدة.

2021/08/30
716
ماذا تفعل إذا فشل مستشار شركة الهجرة في الوفاء بعقده؟
0
س: لقد دفعت أموالاً لشركة الهجرة في دبي، ولم يتمكنوا من تزويدي ببطاقة إقامة وضرائب. لقد دفعت أتعابهم بالإضافة إلى المبلغ الذي قالوا إنه استثمار في العمل وسيتم إعادته في غضون عام.
الآن لا يستجيبون للرسائل والمكالمات من جهتي. زرت مكتبهم حيث يوجد موظفة استقبال وامرأتان أخريان ولكن الرجلين اللذين كنت أتعامل معهم ليسا هناك.
أتساءل عما إذا كانوا قد فروا من البلاد. ما هي الخيارات القانونية المتاحة لي الآن؟ أقدر كثيرًا توجيهاتكم.

2022/07/20
476
ماذا أفعل في حالة إصدار شيك لصالح صديقة للإيجار ولم تدفع؟
1
س: مرحبًا سيدة جينيفر،
افتتحت صديقتي في دبي استوديو رقص في منطقة الكرامة وطلبت مني أن أعطيها 4 شيكات باسمي لأنها واجهت بعض المشكلات في فتح حساب.
أكدت لي أنها ستودع المبلغ المذكور في حسابي كل شهرين قبل تاريخ استحقاق الشيك. كان أول الشيك بتاريخ 10 نوفمبر 2022، وقد وضعت المبلغ في حسابي.
10 يناير 2023 كان تاريخ الشيك الثاني، وهذه المرة لم تضع المال في حسابي. اقترضت أموالاً من بعض الأصدقاء لتجنب دعوى ارتجاع الشيك.
مر 13 يومًا الآن ولم تودع أموال في الحساب. كيف يمكنني الخروج من هذا الموقف؟
أريد استعادة الشيكين العالقين من المالك لأن هذا الاستوديو لا يخصني. لقد ساعدت فقط لأسباب إنسانية وهذا ما حصلت عليه في المقابل.
أرسلت لها رسائل أتوسل فيها إليها لإيداع الأموال في حسابي ولكنها كانت تقدم لي الأعذار.
أرجو توجيهي ومساعدتي!

2023/01/23
519
An immigration consultancy scam: Work permit denied, refund delayed for a year



4
Q: Respected Lawyers,
I am working and living in Abu Dhabi. A year ago, I submitted my documents and paid AED 6,000 to an immigration consultancy in Abu Dhabi to help me obtain a Canada work permit.
According to them, they would complete and provide the work permit within one year. However, more than a year has passed, and there has still been no positive response or progress.
I requested a refund, but they sent me an email saying that they would refund me after 120 working days.
Please advise me on how to file a case to get my refund as soon as possible.
Thanks!
Best Regards




2023/11/06
177
An immigration consultant has breached its promise. How can I obtain a refund?


1
Q: Hi,
I applied for a European work permit through an immigration consultant based in Dubai.
They promised to complete the process within 7 months. Now it is more than 8 months, and they did nothing in the application.
Now they are not returning the amount which I had paid to them. Their promise to complete the process in a given time was via email.
What legal option do I have to get my money back?



2023/11/27
118
How can I file a complaint against an immigration agency for breach and closing company?



6
Q: I would like to know how to file a complaint against an Immigration Services Agency for CANADA AIP RNIPP application in Abu Dhabi.
I paid AED 9000 and I did not receive assurance from them afterwards. They were not answering my calls and not replying to my email.
I went to their office in Abu Dhabi and it was already closed.
Please advise.




2024/01/23
743
قوانين وتشريعات
3 متاح 3 • عرض الجميعFederal Law No. (24) of 2006 On Consumer Protection 8
The Law sets up the legal framework for the protection of consumer rights in the UAE. The Law establishes the Higher Committee for Consumer Protection and the Consumer Protection Department, and sets up the fines for breach of its provisions.
2006/08/13
9954
Federal Law No. (15) of 2020 on Consumer Protection 0
The provisions of this Federal Law, known as the "New Consumer Protection Law", govern Consumer Protection regulations in the United Arab Emirates. The New Consumer Protection Law repeals the previous UAE Consumer Protection Law (Federal Law No. (24) of 2006 on Consumer Protection).
2020/11/10
610
Cabinet Resolution No (12) of 2007 Concerning the Executive Regulations of Federal Law No (24) of 2006 on Consumer Protection 0
The provisions of this Cabinet Resolution No (12) of 2007 Concerning the Executive Regulations of Federal Law No (24) of 2006 on Consumer Protection.
2007/03/29
223

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عرض الجميعHow to change the lease contract for an entity that changed from sole establishment to LLC? 1
Good morning.
Kindly help me out with the below query:
If a sole establishment is converted into an LLC, what would happen to the existing Lease Agreement with the Sole Establishment as the tenant?
Thank you.
2024/08/23
132
Bank filed a civil case over a loan: Better to settle with the bank or in court? 1
Good day, Sir,
I have received a message from the Dubai Court stating that a bank has filed a civil case against me. The loan has been pending since February 2019.
I cleared the cheque bounce case earlier with a court fine in 2019. I am looking forward to a minimum settlement plan with the bank. The outstanding amount was around 70,000 AED, and now the message is for 115,000 AED.
What will be the best way for me to proceed: approaching the bank or dealing with it in court?
Best regards,
2024/07/07
566
Is it legal for my employer to withhold my salary until I leave the country or change status? 1
Hello,
I have given my notice, and my last day is July 24, but the employer is refusing to pay my salary; even the salary for June. Is this even legal?
He claims I'll get everything at once, which is after leaving the country or changing status.
2024/07/02
588
Demanding that an employee pay for visa charges a year after resigning 1
Dear Lawyers,
I worked at a bakeshop here in Dubai. I resigned exactly one year ago. Now they want me to pay for visa charges, as stated in the offer letter.
If I cannot pay for the charges, my employer will claim financial loss due to the damages, estimated to be at least 7,000 AED.
What should I do about this? My monthly salary is only 2,800 AED.
2024/07/01
138
Is an employee eligible for maternity leave in the first three months of pregnancy? 1
Dear Lawyers,
Is an employee eligible for maternity leave in the first three months of pregnancy?
If an employee takes sick leave in the first three months of pregnancy, can it be considered normal sick leave or maternity leave?
2024/07/01
205

متميز
إجابة أخرى من
لا توجد إجابات
عرض الجميعHow can we claim our money back if the cheque we received have bounced for insufficient funds? 0
We received a cheque which has now bounced. We have tried for over a month and a half now to get a new cheque from the person, and every day he says the next day.
We need the money now. We have been to the police station, and they said they can not do anything as the reason the cheque bounced is "Insufficient funds."
We have been to Al Barsha - Dubai Courts, and they said there is nothing they can do about it.
We are not sure what we can do. We need the money asap to pay our kids' school fees, let alone all the interest we have lost.
2025/04/28
32
After 11 months of work, how many leave days is an employee entitled to? 0
Hello,
I want to inquire regarding my leave privileges. I am now 11 months in my company. How many leaves am I privileged to?
Based on Decree-Law No. 33 of 2021 regulating labour relations and its executive regulations, you are entitled to a paid weekly rest for not less than one day, as specified in the work contract or the work regulation.
The Council of Ministers may increase the weekly rest day stipulated in this article. The Decree-Law and its executive regulations also stipulate that you are entitled to an annual leave with full pay as follows:
- Thirty days for each year of your extended service.
- Two days per month in respect of any employee with more than six months and less than one year of service.
- Leave for parts of the last year of your service in case it is terminated before you use your annual leave balance.
Now my question is: do I have 22 days I can use? Can someone explain to me in detail?
Thank you!
2025/04/28
25
What can I do if I got a judgment in absentia for selling medicine without a license? 0
I got an order of 6 months imprisonment and deportation for a judgment in absentia by the Sharjah court for selling medicine without a license. I was not involved in the case directly; my friend used my car, and he had my bank card.
They made a confession that they were working for me and made a false claim that they had transferred money to me. As I am outside the country, I came to the UAE to solve my case.
I got detained at the airport, and the CID asked me some questions. I mentioned they didn’t transfer me a single Dihram, so he let me go, as the case was already open for appeal.
In the first instance court, they gave me the same verdict, then I appealed and attached documents like bank statements and my company details, which were not mentioned before.
They gave a date for the judgment, but it was not issued, and they gave the next date. I have been suffering a lot for the last 3 months here in the UAE and for 6 months back home.
So my question is that what will happen next?
Will the case be open for retrial, and will the CID be convinced by my logic?
Can they drop charges, or now the court decide only?
2025/04/25
40
Can I keep my daughter's physical Emirates ID if the custodian already has the digital copy? 0
Hello,
Can I keep my daughter's physical Emirates ID with me? I already provided the digital copy to the custodian, my ex-wife.
Or should I hand it over to her?
2025/04/24
30
What legal action can a company take to recover an amount from a non-paying customer? 0
Hello,
We are a building materials trading company based in the UAE. We supplied materials worth AED 50,000 to a customer around 8 months ago, but despite repeated follow-ups and reminders, no payment has been made to date.
We would appreciate guidance on the following:
1. What legal action can we take to recover the amount?
2. What documents should we have ready (e.g., delivery notes, invoice, emails)?
3. How long does the legal process typically take in the UAE for such cases?
4. Is there a recommended timeline or deadline after which legal steps should be initiated?
Thank you in advance for your advice!
2025/04/25
47
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