Transferring business money from online to private account

Hello,

I have a question related to business.

I have set up a business in the UAE (Flexi desk in Free Zone). The business activity is E-Commerce. I have registered the business and obtained a UAE Investor Visa, but when it came to opening a bank account, I faced a lot of difficulties.

While I was waiting for the opening of a bank account (which took me 4 months and the banker has failed to open a bank account), I have opened a merchant account with Telr.

I started accepting payments online from my customers and right now there's money in the merchant account which can be withdrawn to a UAE business bank account (as I have mentioned earlier, I don't have a UAE business bank account).

So I have contacted them and asked if they can transfer the money to my personal bank account which is outside the UAE (US bank account or my Russian bank account).

They have stated that they can't settle funds to the bank account outside the UAE due to UAE CB rules. Can you suggest me please what I can do in this situation?