أسئلة وأجوبة
أسئلة وأجوبة
5 متاح 5 • عرض الجميعShipping contract dispute: Importance of 'entire agreement clause'
2
Q: Hi,
I have a contract with a moving company to ship my possessions from Abu Dhabi to Melbourne. The moving service is paid in full. There are storage charges of approx AED1200 pending and this is no issue for me to pay.
I raised a query about reassembly of furniture at the destination, the contract contradicted verbal advice so before signing the contract I crossed out the parts saying that I do not receive reassembly of my furniture at the destination and highlighted this to the moving company - they did not dispute this.
The company have now refused reassembly service so I suggested we remediate the issue by reducing the amount owed for storage fees, as I will need to hire a contractor at the destination to assemble the furniture. Now the moving company is holding my shipment until I pay the storage fees, AND are refusing to approve reassembly service.
What are my options?
Thank you

2017/11/16
460
Neutral party entrusted with the belongings of divorcing couple
0
Q: I was requested by a couple who were leaving the UAE to retrieve their belongings, as they could not fit them into their luggage.
One of them is my friend and co-worker, and the other is a Swiss national whom I only know via my friend.
The instructions were to hold on to the belongings until they were able to send me an address and money to ship them to their new location in the USA.
In the short time they've been in the USA, a string of events had led them to separate. The Swiss national moved back to Switzerland and has been making legal threats and physical harm threats to me if I do not send his belongings to him.
Since the bags contain both of their belongings, I have decided to send the bags to my friend in the USA so that the belongings can be divided in front of a divorce lawyer. Does this break any legal grounds on my part?
He is making threats to open cases in Dubai and the EU. Is this possible based on these grounds?

2017/10/03
219
الحق في مقاضاة شركة شحن بحري لتخلفها عن تسليم طرد
21
س: لقد أرسلت طرد عبر شركة لخدمات الشحن البحري من دولة الإمارات إلى الهند. لم يتم تسليم الطرد الخاص بي حتى الآن.
تاريخ الحجز هو 10/12/2020 وحتى الآن 14/04/2021 لم يتم تسليم الطرد، تقريبا خمسة أشهر.
لم تذكر وكالة الشحن تاريخ التسليم وأخبروني أن الطرد موجود في الميناء الهندي (مومباي). وأنه سيتم تخليصه من جمارك الهند ثم تسليمه.
يرجى تقديم المشورة بشأن كيفية حل هذه المشكلة.
هل يمكن تقديم شكوى ضدهم في دولة الإمارات؟

2021/04/14
2103
تقديم شكوى ضد شركة شحن بسبب تأخر التسليم

5
س: تحياتي،
لقد أرسلت شحنة تبلغ قيمتها حوالي 40 ألفًا إلى فرنسا من دبي في 25 أغسطس. وأثناء التواصل مع شركة الشحن علمت أن الأمر سيستغرق من 6 إلى 7 أيام.
إنه يوم 7 سبتمبر اليوم، وحتى الآن لا يمكنهم إعطائي تحديثًا حول مكان شحنتي. علاوة على ذلك، فقد كلفني هذا التأخير أموالاً إضافية بسبب اضطراري إلى تأجيل تذكرة المستلم في فرنسا ونفقات إقامته الإضافية.
هل هناك أي شكوى رسمية، أو أي إجراءات يمكنني اتخاذها ضد مثل هذه الشركة غير المهنية؟
نقدر ردكم.


2022/09/07
2271
كيف يمكن اتخاذ إجراء قانوني ضد شركة شحن بتهمة الاحتيال؟




2
س: تحياتي،
لقد وقع زوجي ضحية احتيال في دبي من قبل شركة شحن. لقد قام بشحن أغراضه الشخصية من دبي إلى سان دييغو ودفع ثمن الشحنة مقدمًا.
قيل له أن الأمر سيستغرق من 4 إلى 8 أسابيع، لكن شركة الشحن لم ترد على محاولاته للتواصل معهم.
لديه صور للأغراض والإيصال. هل هناك أي شيء يمكن القيام به قانونيًا؟
شكرا لك!





2023/09/05
351
قوانين وتشريعات
3 متاح 3 • عرض الجميعFederal Law No. (24) of 2006 On Consumer Protection 8
The Law sets up the legal framework for the protection of consumer rights in the UAE. The Law establishes the Higher Committee for Consumer Protection and the Consumer Protection Department, and sets up the fines for breach of its provisions.
2006/08/13
9939
Federal Law No. (15) of 2020 on Consumer Protection 0
The provisions of this Federal Law, known as the "New Consumer Protection Law", govern Consumer Protection regulations in the United Arab Emirates. The New Consumer Protection Law repeals the previous UAE Consumer Protection Law (Federal Law No. (24) of 2006 on Consumer Protection).
2020/11/10
601
Cabinet Resolution No (12) of 2007 Concerning the Executive Regulations of Federal Law No (24) of 2006 on Consumer Protection 0
The provisions of this Cabinet Resolution No (12) of 2007 Concerning the Executive Regulations of Federal Law No (24) of 2006 on Consumer Protection.
2007/03/29
217

إجابة أخرى من
453 453 إجابات •
عرض الجميعTerminating an employee after sick leave and claiming compensation 0
Hello,
My employer fired me under Article 44 for not showing up for work for 7 days in a row. But that’s not the case at all. I was sick and the management was aware and they let me go.
I went to another country to get treatment because it’s expensive in Dubai. My employer did not pay me my salary for the month I worked and fired me.
I have official sick leave from another country and there is correspondence where my employer sent me to another country for treatment.
The problem is that the employer says that he will take compensation for the training that was specified in the contract, but I did not undergo training at all; I immediately started work from the first day of work and there was no training.
Does my employer have the right to charge me such a fee and not pay my salary?
2024/02/29
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How to make the seller hand over the tenant's security deposit to the buyer upon completing a sale? 0
Should the seller in Dubai hand over their tenant's security deposit to the buyer upon completing a sale?
Who is responsible for managing this process?
At the time of the exchange, the broker said he would follow up with the seller and collect the deposit.
He hasn’t, and the seller has not handed over the deposit.
2024/02/08
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How to deal with in-laws provoking and recording reactions? 0
Dear Sir/Madam,
My husband's family constantly provokes me and then records my every exaggerated reaction.
Now I'm worried that they might use those things against me.
2024/02/08
252
How to cancel the MoU to buy an apartment with the broker if the bank did not approve the loan? 0
Hi,
I have a situation where I signed an MoU and gave my security deposit to the seller's agent. However later, the bank valuation of the property is lower than the selling price.
On my MoU, it has a clause that “the buyer has a right to cancel/negotiate if the bank valuation is not the same as MoU.” I tried to negotiate, however, we didn't agree on the price so I asked to cancel.
Now the agent is threatening me that they will not cancel the MoU and that will deposit my cheque. Later I also came to know that the person I am dealing with is not the same person whose name is mentioned as a broker in the MoU.
The agent I am dealing with is constantly messaging me with threats. I decided not to speak to him and instead, I wrote an email to the broker whose name is mentioned on the MoU but received no response.
I am on a very tight timeline as I need to vacate my apartment in 3 weeks, I found another unit but I don't know if I can pursue this while the initial MoU still not canceled.
Please, I need advice.
2024/02/08
628
Employer asking for visa reimbursement after resignation: do I need to pay? 0
Hello Sir/Madam,
I have already finished my first year with my company and resigned.
My employer is asking me to reimburse the cost of my visa because I did not finish my two-year contract.
Do I need to pay? The cost is 7,000 AED.
2023/10/20
814
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