Salaam Alekum We had a client from the US who had an agreement with us for 19-20 big buses for 20 days of transport service in KSA. They cancelled 12 buses and then the entire order 2-3 days before the event. They paid around 25% of the total cost initially agreed on 50% before the event. We have been keeping those buses on hold for more than 1 month, not taking other bookings, and facing losses. My company is charging them 50% cancellation fees because of last-minute cancellation, but now the client is threatening us to take legal action and doing PR advisement by asking for the deposit they paid. Our policy is refund will be issued within 45 days after internal investigation, but the client is threatening us again. We don't give a refund if the cancellation is done by the client and mentioned on the invoice as well. In this case, we are considering a solution which takes time. What can we do in this situation, as we have already faced lots of loss?

Hello, An agent from a company in the housing space promised me a percentage cashback from the brokerage if I booked the house through him. He sent this understanding via both his company and personal email. After regular follow-ups, he paid a certain percentage but claims the company is not willing to release the remaining amount. The agent has since left the organization and started his own business, and I am left hanging to deal with the company on my own. I have never visited or had any contact within the company. Please help or guide me in the right direction, as the amount is my hard-earned lifetime savings and is considerably large.

Hello, I would like to ask for legal advice regarding a fraud case in Abu Dhabi involving multiple victims. The suspect issued bounced cheques, received AED with a promise to exchange it into IDR but failed to deliver, misused other people’s credit cards, and operated an unlicensed travel/tour business. Many clients paid for Umrah or vacation packages that never happened. The total loss is significant, and many victims have evidence such as WhatsApp chats, bank transfers, and bounced cheques. We believe this involves a breach of trust and embezzlement. We would like to know if we can file a group case, what legal steps to take, and the cost of legal representation. Thank you!

Hello, My son has autism and has been bullied at school. I don't know the correct legal procedure.

Good day, lawyers! My husband is cheating on me. He also flirts a lot with other girls on his other social media account. Then I found out that I was pregnant. We already have one daughter, and I just want a peaceful home for me and my children. Can I ask for a separate house and maintenance for us? I don't have work because I was focused on our daughter and our house. Also, what if he finds out that I am planning to get maintenance from him and he cancels our visa? Can I still get maintenance while in our country? I also learned that he is planning to send me and my children back to our country before I give birth so that he can live like a single man. I don't have money to pay for a lawyer because he's not giving me an allowance. What should I do? Thank you so much, and I hope someone can help me!

Dear Respected Lawyers, I need advice. I have worked in a company for 6 years. After 4 years of leaving that company, I need a detailed experience letter mentioning my position at that time, with duties. As per the labor law, can I get it or not, or how? I have to submit this letter to the Ministry of Labor in the UAE to prove that my duties are matching with my visa. The employers are not responding to my emails or even calls; they are purposefully delaying it so that I cannot get my new job.

Dear Lawyers, I signed a Form F with a buyer for the sale of my house as we were planning to leave the country. The contract was signed about a month ago, but the handover is not until August. Due to personal circumstances changing, we are no longer leaving Dubai and would like to cancel Form F. The Form F contract stipulates that we have to pay the buyer 10% of the purchase value. The real estate agent is now claiming that we also have to pay the buyer's real estate commission and the conveyancing fee. Our understanding is that the 10% penalty is the only penalty. Which is correct, and what are the next steps to dispute this? Also, is there any way to dispute the 10% itself under the law due to personal circumstances changing?

I got an offer letter from Al-Haldin Gulf Construction & Petroleum LLC. Can you please advise about the company?

Hello, I have a tenant who is always late with their payment. Their renewal was supposed to be last December 2023. Currently, they have not signed any new contract, provided any new cheques, and have stayed for three months from December until now without paying rent. Additionally, I just discovered that they have sublet the apartment with partitions, which is clearly stated as not allowed in the old contract. Please let me know what should I do legally!

Dear Concern, How long will it take to receive the cancellation paper from my previous employer? My last working day at my current company will be on April 7, 2024.

My visa application was rejected twice. I exited the country on 22 June 2025, and I have been there for five years on a working visa, but I came under a visit visa last time. Again, I have applied for a visit visa, but it was rejected.

I am contacting you to verify whether my name appears on a travel ban list for the United Arab Emirates. To explain the situation: some time ago, I was in Dubai with my father and our family. Following a dispute regarding a vehicle bill — where the person involved acted, in our opinion, dishonestly and tried to charge us more than agreed — my father received a travel ban. I would like to know if, as a result of this matter, I might also be subject to a travel ban, even though I was not directly involved in the dispute. We do not wish to pursue legal action, as it would be too costly, but I would like to ensure that I can travel freely to Dubai. Could you please advise on the procedure or check my status? I can provide my full name, nationality, and passport number to facilitate the verification.

I have a travel ban for bank loan debt. Can I switch jobs from Dubai to Abu Dhabi if the travel ban exists?

Dear Sir, Warm greetings. In 2019, I obtained a loan of AED 260,000 from a bank and have since repaid approximately AED 96,000. Due to the COVID-19 pandemic, I lost my job and was unable to continue payments. The bank later bounced a security cheque for AED 260,000. I subsequently paid AED 10,000 as Qafala to the court. In 2022. A cheque execution case was filed against me by the bank through Abu Dhabi Public Prosecution, and a travel ban was imposed. I also filed an ASHKAL request in 2023, but have received no response from the court. Please note that the case is registered in Abu Dhabi. I kindly seek your guidance on the following: 1. Is it possible to close/remove or cancel the case on the basis that the cheque was a security cheque? 2. What is the process to request removal of the travel ban, as my job requires travel to other GCC countries?

I received a legal notice in November 2024. My renewal is due on Sep 1, 2025. At the moment, my rent is 36K. Market price is 42k - 52K. Meanwhile, the apartment is sold and the new owner, through the old agent, is asking us to leave or pay for the following 3 months a 54k pro rate (which would mean 54k/4). Shouldn't the increase be limited to what the RERA calculator is allowing, just 10%?

Salaam Alekum We had a client from the US who had an agreement with us for 19-20 big buses for 20 days of transport service in KSA. They cancelled 12 buses and then the entire order 2-3 days before the event. They paid around 25% of the total cost initially agreed on 50% before the event. We have been keeping those buses on hold for more than 1 month, not taking other bookings, and facing losses. My company is charging them 50% cancellation fees because of last-minute cancellation, but now the client is threatening us to take legal action and doing PR advisement by asking for the deposit they paid. Our policy is refund will be issued within 45 days after internal investigation, but the client is threatening us again. We don't give a refund if the cancellation is done by the client and mentioned on the invoice as well. In this case, we are considering a solution which takes time. What can we do in this situation, as we have already faced lots of loss?

Hello, I am seeking your legal advice regarding a matter involving a former colleague who borrowed money from me for personal reasons. Despite multiple follow-ups, he has now blocked all communication and is refusing to repay the amount. I have clear proof of the transaction through bank transfer records, WhatsApp conversations, and a copy of his Emirates ID. This individual has a history of borrowing money from others and not repaying, and even told me to "go to the police," showing no intention of resolving the issue. Please advise on the best legal course of action to recover the amount and proceed with a formal complaint if necessary. Looking forward to your guidance!

An "A" individual / Company by mistake transfers/deposits some funds to another "B" company. "B" company, despite certain follow-up efforts with "A" Company to recall or claim back the wrong payment, remained unresponsive, and “A" company could not track the depositor information. In such cases, what is the time frame within which "A" Company is liable to retain in suspense? Can "A" company deny the claims of "B" company in the future, as it was written off by "A" company after a few months of tracking.

Hello, My brother's brother-in-law was arrested at Fujairah Airport, as he was carrying 25 bottles (each of 10 Grams) of new shama kamini vidrawan ras. This is an ayurvedic formulation that promotes sexual wellness. The ingredients help to enhance libido in men. As he (brother's brother-in-law) informed police that my brother asked him to carry this ayurvedic medicine, as he (my brother) wanted to gift it to his few friends, as this is cheaper in India. As of now, both my brother and his brother-in-law are arrested by police stating that this medicine contains drugs and is kept in Fujairah Central Jail. It's been more than 15 days since my brother's brother-in-law (arrested on 26th June), and more than one week since my brother's arrest (6th July). Now, I don't have any idea or information about what will happen and what the current status is. Your kind advice and help will be highly appreciated. Thank you.

Hi Sir, My company was not giving me my commission cheques since November, so I kept the payment of 2 - 3 customers with me and I told the company to pay my commission to take payment of customers, then I lost the money from the car. I reported it to police, but police didn't find any evidence. Then my company came to know this matter, and they said I owed them money. They forced me to sign a paper that I would pay in one month for the amount of 18000. I signed it, then they terminated me. They were not ready to pay anything. I filed a case in labor for about 37000 dhs, then my company filed a criminal case against me for breach of trust. My company has my passport, and they haven't canceled my visa yet. After my labour case, my company filed the case against me in labour as well, claiming an amount of 49900. Then they requested to cancel the labour case of 49900 and filed a case 24000. What should I do in this scenario? I am under too much stress. Please advise.

My visa application was rejected twice. I exited the country on 22 June 2025, and I have been there for five years on a working visa, but I came under a visit visa last time. Again, I have applied for a visit visa, but it was rejected.

Dear Respected Lawyers, I need advice. I have worked in a company for 6 years. After 4 years of leaving that company, I need a detailed experience letter mentioning my position at that time, with duties. As per the labor law, can I get it or not, or how? I have to submit this letter to the Ministry of Labor in the UAE to prove that my duties are matching with my visa. The employers are not responding to my emails or even calls; they are purposefully delaying it so that I cannot get my new job.

Dear Sir, Warm greetings. In 2019, I obtained a loan of AED 260,000 from a bank and have since repaid approximately AED 96,000. Due to the COVID-19 pandemic, I lost my job and was unable to continue payments. The bank later bounced a security cheque for AED 260,000. I subsequently paid AED 10,000 as Qafala to the court. In 2022. A cheque execution case was filed against me by the bank through Abu Dhabi Public Prosecution, and a travel ban was imposed. I also filed an ASHKAL request in 2023, but have received no response from the court. Please note that the case is registered in Abu Dhabi. I kindly seek your guidance on the following: 1. Is it possible to close/remove or cancel the case on the basis that the cheque was a security cheque? 2. What is the process to request removal of the travel ban, as my job requires travel to other GCC countries?

I received a legal notice in November 2024. My renewal is due on Sep 1, 2025. At the moment, my rent is 36K. Market price is 42k - 52K. Meanwhile, the apartment is sold and the new owner, through the old agent, is asking us to leave or pay for the following 3 months a 54k pro rate (which would mean 54k/4). Shouldn't the increase be limited to what the RERA calculator is allowing, just 10%?

Hello, I want to know if my employer has the right to send me back to my home country since they hired me directly from there, if I resign after one year with them.