Self-help

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UAE

Paid for an item I never received—refund ignored for 2 months. What can I do now?

Q: Dear Lawyers, I purchased an item online, the money was taken, and I was then informed they did not have the product. I requested a refund, but it has been 2 months now, and I have called them every day. They have not returned the money and are ignoring my calls. The amount was 2,500 AED. What should my next step be?
Questions & Answers
UAE

Judgment in our favor: Who should we pay—landlord or court?

Q: Hi, I have had a rental dispute with my landlord about a rent increase. We submitted an offer and deposit, which was approved, but the landlord ignored it and filed a case for eviction, claiming we hadn`t paid rent or communicated. The judge ruled on this case saying: - Eviction rejected. - Rent increase rejected. - We are to pay all dues up to the judgment date based on the same conditions as the previous year`s contract. - The landlord is to pay all expenses and fees. My question is: What are the next steps? Who do we make the rent payment to, the landlord or the court? Thank you in advance!
Questions & Answers
UAE

What are the procedures and costs for a notarized eviction notice, and can it be done online?

Q: Dear Lawyers, The procedures and cost to send a notarized eviction notice to my tenant. Is an in-person visit required to the lawyer`s office, or are online options available? The tenancy contract renewal was done about 2 months ago, so can the 12-month notice period be outside of the present contract end date?
Questions & Answers
UAE

How long does it take to lift the bank account freeze after clearing the case?

Q: After clearing the court case, how long will it take the Sharjah rental dispute court to update the court management system about lifting the bank account hold?
Questions & Answers
UAE

Can we re-rent our villa after a gift deed transfer, and will the old tenant have any claim?

Q: Dear Lawyers, My wife is the owner of a villa in Dubai, and in September 2023, she issued an eviction notice to the tenant on the grounds of self-use. In August 2024, the tenant vacated after serving the notice, and the tenancy contract has ended. Now, our situation has changed, and we would like to re-rent the villa to a new tenant. If my wife transfers the villa to my name via a gift deed, will I be able to rent the villa after the transfer of ownership is completed? Can the old tenant still fight a case through the Rental Dispute Center if I am the new owner?
Questions & Answers
UAE

How to settle an outstanding balance of credit card to avoid legal action?

Q: I still have an outstanding amount balance on my credit card in Dubai and the last payment was made 7 years ago. I was not able to pay in installments as I lost my job and went back to my home country and have not returned to the UAE. How can I settle the amount to avoid a ban and is the amount still valid or the bank is insured on the outstanding amount?
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UAE

Can an absconding complaint be filed if there is no labor card or work permit?

Q: Good day, Can someone answer my friend`s concern? She’s working under her husband`s visa without a labor card/permit to work. She signed an internal contract and received salaries for several months. Now, if she leaves the company without notice, can any absconding complaint be filed against her? Thank you!
Questions & Answers
UAE

Can I go to any GCC country if I left the UAE on an outpass?

Q: Dear Lawyers, Can I go to any GCC country if I left the UAE on an outpass?
Questions & Answers
UAE

Does a claimant, as the owner, need to pay fees for a RERA first instance case?

Q: Dear Lawyers, In Dubai, does the claimant, as the owner, need to pay fees for a RERA first instance case? If so, how much? Additionally, is it possible to raise rent above the RERA index with justification to assess the property`s worth?
Questions & Answers
UAE

What are the penalties for the crime of theft or attempted theft?

Q: Dear Lawyers, What are the penalties for the crime of theft or attempted theft? Is it possible to lift a travel ban if you have a police case?
Questions & Answers
UAE

Can my extended leave lead to rejecting my resignation?

Q: Dear Lawyers, I took 30 days of company leave, but because a family member got ill, I had to extend it by 15 more days. My question is, if I decide to resign, can the company complain that since I took extra leave, they can reject my resignation?
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Questions & Answers
UAE

Can a lawyer represent me and cancel a case of theft before the public prosecution?

Q: Hi. Can a lawyer speak with the public prosecution and ask to dismiss the case of theft on behalf of the defendant before the public prosecution date?
Questions & Answers
UAE

How does the Dubai RERA Index account for apartment size and furnishings?

Q: Dear Lawyers, Dubai RERA Index is based on the standard number of rooms. How to factor in the size of the apartment and whether it is furnished?
Questions & Answers
UAE

How to remove a financial case in Dubai and get a police clearance certificate?

Q: Hi Respected Sir/Madam, I was deported from Dubai 3 years ago due to a 6000 dirham money case. I got 1 month in prison & AED 6000 fine which I paid immediately. Now I want a police clearance certificate for another country. I applied online but it was cancelled. I want to know how can I get that certificate.
Questions & Answers
UAE

Can a company take advantage of the new law and sue us for a review we wrote after two years?

Q: We are a business in Dubai, UAE and 2 years ago we had an unpleasant experience with a company in Ajman that had taken advance from us. After confirming everything and also taking the advance, they increased the prices by more than 60% and told us it was due to the raw material price increase and gave very vague reasons. So they gave us our deposit back but because of them, our order was also canceled and caused a lot of problems for us. So we gave them a Google review and wrote what happened. This happened 2 years ago and now, suddenly this company messaged us yesterday that they are filing a case against us for the review which we had given on Google. At that time he had also replied to the review but anyway, after 2 years, he wanted to file a case because we thought of a new law that says you cannot write a bad review of a company. But can he file a case for review which was 2 years old and he is just filing now because he wants to take advantage of the new law? What are our options? Apologies for the long read.
Questions & Answers
UAE

How to recover my money after my 2008 property purchase was canceled?

Q: Hi, I purchased a property in 2008 and have now discovered that it has been canceled. I have all the documents and payment records. Can you please help me recover it? If not, how can I recover my money? Thank you!