Questions & Answers
Questions & Answers
6 available 6 • View allHow to get a refund from an immigration consultant?

3
Q: Hi All,
I paid an immigration consultant to provide me with a job offer for Canada. The office is in Business Bay. We agreed on a total cost of 30,000 CAD and a time frame of 90-120 days. I paid an initial deposit of 10,500 AED in May 2023.
After I paid, they told me that the employer charged an additional 5 CAD. They have said this multiple times, claiming that the employer has high demands and the fees have increased.
When I asked for a refund, they said I have to wait because they are still working on finding another employer who will charge the same amount. However, as soon as I started asking for a refund, they began to change their story.
I no longer want to proceed with this process, and I want a refund.


Sep 18, 2023
226
How can I claim a refund from an immigration company after failing to fulfill their obligations?
2
Q: Hello,
This is R. from London. I am writing to seek legal help on account of immigration fraud.
I had signed a contract with a company called [-----], located in Dubai under DED. They had claimed that they can get me a sponsorship job within 6 months and if not, then I will be entitled to a full refund.
However, they have misled and misguided me on multiple occasions. They first sent me the initial job opportunities for Malta and when I pointed it out to them, they apologized and sent me job applications for London.
When the period of six months was over, I requested a refund and they claimed that it has not yet been six months as weekends and holiday periods (Eid holidays, etc) were not included in the six-month period.
Them they sent me a separate email explaining this although it has not been mentioned anywhere in the contract. It has been over 8 months and they are still refusing to give me the refund.
Kindly help me regarding this. I want to get my money back.

Jul 25, 2023
198
I lost money and opportunities due to a failed immigration process. What can I do?

2
Q: Dear Sir/Madam,
I applied for Canada immigration in August 2020 and paid 4,000 AED for the process, with a guaranteed 100% refund if they couldn't get me immigration.
To date, nothing has happened. When I asked for a refund, they said they could only give me 1,500 AED.
I lost money, time, and opportunities in other areas due to this immigration process.
Can I get my money back as promised in the contract, along with compensation for their lies?
Please advise!


Aug 14, 2023
144
Immigration fraud victim in Dubai: How to get money back and compensation?
8
Q: Dear Sir/Madam,
I am a victim of immigration fraud by a company in Dubai. They have breached all terms of the contract, which is also expired.
How can I get my money back plus compensation? How long will it take?

Sep 24, 2023
1571
Dubai consultancy refuses to refund money after failing to secure Poland visa



1
Q: Dear Sir/Madam,
I applied for a Poland job through a Dubai consultancy in 2020 and paid all of the required fees, totaling AED 11,000. The consultancy then released my work permit for Poland, which expires after one year.
They then said that they would apply for my Poland visa from the Poland embassy, and I believed them.
However, when I messaged them about my visa because my Poland work permit is about to expire, they suddenly asked me to pay an additional AED 3,750 to apply for a new work permit.
When I said that I do not want to pay and that I would like a refund, they said that they will not refund my money.
Please advise me on how to get my money back.
Thanks!




Oct 31, 2023
103
Can I file refund cases against three immigration agencies that never provided the service?


0
Q: I want to complain about the 3 consultants based in Dubai.
First consultant, almost two years now and still no updates on my Canada application, I paid for the whole amount of processing.
Second, an agency for New Zealand. It has been more than a year now, and there have been no updates from the employer or for an interview. I paid for the first payment.
The third consultant for Portugal. I still have no visa appointment since they gave me the hard copy of the work permit dated April 4, 2024. However, I found out the work permit was fake.



Oct 21, 2024
68
Laws & Regulations
1 available 1 • View allFederal Law No. (24) of 2006 On Consumer Protection 8
The Law sets up the legal framework for the protection of consumer rights in the UAE. The Law establishes the Higher Committee for Consumer Protection and the Consumer Protection Department, and sets up the fines for breach of its provisions.
Aug 13, 2006
9928

Other answers by
48 48 answers •
View allCan the brokerage company of the property buyer withhold the commission of the seller's company? 0
I am writing to seek your legal expertise and advice on a pressing issue concerning a property sale transaction that my brokerage company has facilitated.
Here are the details:
Our brokerage company represented the seller in a property sale where the property was sold with an existing rental agreement in place.
As per the terms of the agreement, the rental balance was supposed to be given to the buyer, who is now the new owner of the property.
In this transaction, our company is entitled to a 40% commission, and the buyer's brokerage company is entitled to 60%.
However, the buyer's brokerage company, which has complete control over the buyer's funds, has transferred the entire 100% commission to their own account.
They are currently withholding this commission, stating that they will release it once the rental balance is paid to the buyer.
Unfortunately, we have lost contact with the buyer, as he has blocked the seller's agent, making it impossible for us to fulfill this condition.
Nov 8, 2023
126
I am a UAE national and want study law in the UK. Can I still be a lawyer in the UAE? 0
I want to be a lawyer and study law in the UK.
I am a UAE national but I am worried about studying outside the UAE and not being able to actually become a lawyer in the UAE.
Do I really need to study in the UAE to become a lawyer here?
Oct 17, 2023
312
Do I need to get my EOSB if I change visa to another company for the same owner? 0
Hi
I have been working in a company under a local sponsor with 2 partners for the last 6 years and my visa will expire next month.
However, my company has informed me that they shall transfer my visa to their other company with the same OWNER with a new partner (without a local sponsor).
In this situation, what do I need to do?
Will my previous gratuity be added to my new visa or do I need to take my end-of-service benefits and work as a new employee?
Kindly suggest.
Sep 19, 2023
531
We bought an apartment and the previous owner served an eviction notice. Can the tenant refuse to leave? 0
Hi,
We bought an apartment in July. The apartment is rented until the end of November with the previous landlord who gave them an eviction notice last year to sell the house.
Now they want to renew the contract but we don’t want to renew because we want to move into our apartment to live there.
Can we move into our apartment and the tenant has to go out?
Can the tenant refuse to move out?
Sep 13, 2023
278
Landlord sent renewal notice to wrong email address - can we refuse rent increase? 0
Dear Sir/Madam,
My landlord sent me an 86-day renewal notice to an old email address that is no longer working, even though we updated our email address and phone number in their system last year.
We did not know about the notice until my wife emailed them to follow up regarding our renewal, and they sent us a screenshot of the notice under the old email.
The rent increase is from AED 27,000 to AED 32,000 which is not in line with the RERA guidelines.
Do we have a good chance of winning a complaint if we file one?
Sep 15, 2023
228

Premium
Other answers by
1586 1586 answers •
View allIf an employee is terminated due to poor performance, is he eligible for compensation? 0
Hi,
For the private sector, if an employee got terminated due to warning letters for poor performance issued to him, is he eligible for a 1-month compensation salary?
Apr 15, 2025
14
Can a Pakistani expat register a second marriage in the UAE without disclosing the first? 0
Hello,
I want to know the UAE rules regarding second marriage for expats. I am a Pakistani national and already have a wife back in my home country.
Now, I want to do a second marriage in the UAE with a Moroccan girl. Can you please let me know the procedure involved?
Can I get my marriage registered in the UAE? Is it mandatory to disclose the first marriage? I am on an employment visa in Dubai.
Apr 7, 2025
135
Missing business partner since 2003. What to do about his share in the LLC? 0
Hello,
I am a manager of an LLC company with 25% share. In February 2003, a partner joined the company with a 25% share.
After two months, he didn’t like the company and left. After two years, we did not know where he was. We just heard that he left to Tunisia before his visa expired.
What to do with his 25% share, please?
Apr 7, 2025
128
I got a work permit and entry from a Dubai employer for work. What documents do I need to carry? 0
I got a work permit and entry from a Dubai employer for work.
During the travel to Dubai, do I need to show any accommodation proof, return ticket, or anything?
What documents do I need to carry?
Apr 14, 2025
26
My company has filed a case against a client for failure to pay and bounced cheque. How to follow up? 0
Hello.
My company has filed a case against a client for failure to pay and a bounced cheque. The client's company is registered as a virtual office in the Creative City Free Zone in Fujairah, so our case is filed there.
The client basically purchased some equipment from us, and his payment via bank transfer did not go through and was rejected. Then, when we deposited his security cheque after multiple attempts to contact and no answer, the cheque bounced.
The company is under his wife's name, and we have filed a case on the same.
The court has accepted our application, however, they have instructed the execution bureau to get the Emirates ID of this authorised signatory. The bureau is asking us to get it, and we have no way to do so, unfortunately.
Without the Emirates ID, the court cannot freeze the bank accounts or put a travel ban, etc.
What are our options here?
Apr 14, 2025
20
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