Questions & Answers
A client tricked into transferring funds to a fraudulent account. What to do?
Dear Sir/Madam,
Unfortunately, I have fallen victim to cybercrime.
One of our clients received a suspicious email containing a forged letterhead with a photoshopped signature and stamp, as well as an unauthorized IBAN (International Bank Account Number) that does not belong to us.
As a result, the client transferred funds to that fraudulent account without confirming with us.
Regarding our legal rights to recover the payment, it is essential to seek advice from a qualified attorney who is familiar with cybercrime and financial fraud. They will be able to guide us on the best course of action.
Depending on the jurisdiction and circumstances, we may explore options such as initiating a legal case against our client to recover the funds.
However, it is essential to have proper legal counsel to ensure that we take the appropriate steps and protect our rights throughout the process.
Dear Questioner,
You are not only entitled to make a criminal petition against the perpetrator, but you are also entitled to ask (or claim) for your payment from your client as long as his negligence has led him to pay another person mistakenly.
Your client can later claim compensation from the perpetrator(s), but as long as your company had nothing to do with the cybercrime or for the client falling to it, then you are not obligated to claim your payment from the perpetrator directly.
For more information, please contact us via email!
