Questions & Answers
Resolving housemaid passport and salary issues on contract termination
Hello,
Good day!
I have been working as a housemaid for almost a year, since March 8, 2022.
However, I already informed my employer on February 8, 2023, that I wish to terminate my contract because they are not giving me a day off and my working hours start at 7:30 am and end at 12 am or sometimes later.
Additionally, they have been keeping my passport and visa, and have informed me that I need to pay for them. They have also withheld my salary until a new nanny is hired.
Can you please advise me on whether I can directly approach the labor department to file a complaint?
I am afraid to return home because I am worried that my employer might do something to harm me, and it is difficult for me to make calls while I am working as I am constantly taking care of the baby, and there is a camera in the room.
I appreciate your help!
Have a good day.
Best Regards,
Dear questioner,
If your employer keeps your passport and refuses to return it to you, you can go to the nearest police station, or you can go to your embassy in the country to file a complaint.
Please be aware that you have all the necessary rights and privileges to have your own passport and you have all the rights to question your employer if your employer insists on keeping it with him.
I hope what I mentioned above makes the point you are asking about.
You can file a formal complaint against them because you are entitled to leave, specific working hours, and privacy in the place where you live.
The worker can submit a complaint to the Ministry of Labor over the phone on the website.
