Q: I got 2nd-degree burns in my buttocks and 1st degree burns in 6 places thru a slimming beauty center where I was advised to do a Detox machine. They wrapped me full and put me in high heat. I screamed for help but no one came until it was 20 minutes. I got burnt which I didn't realize but told it's too hot, switch off treatment, I don't want. I want to sue the company for compensation due to their negligence. I have had a sleepless night. On my birthday date, I was in the hospital for 4 hours. I had to go to Dr every day for the bandage. I am traumatized. I went to the police station. I went to DED but in the end, they said to go to Court. I am confused. I have a medical report plus all my burns photos. It happened on April 3rd. Please guide me. Thank you. Mrs. Mohi

Q: Dear community, Our relative is on a tourist visa in Dubai. She has visited a beauty salon yesterday in DIFC. A standard procedure has resulted in severe cut with continuous bleeding, in sensitive parts. The salon didn't charge her and they followed up asking if she was okay. We bought medicine to stop the bleeding at home. We didn't visit the hospital or a doctor, as we have an 8-month-old baby and it is not easy to do this. At this stage, we want to sue them for these damages, because it is yet to be seen how this will impact in the future. Kind Regards,

Q: My wife recently had her nails done in Abu Dhabi. During the so-called soaking off of the old nails which included using acetone & aluminium foil, after a time my wife noted her fingers were becoming sore. After removing the foils, her fingertips were showing extensive burns. In 20 odd years, this has never happened. Can we claim for this type of negligence? I have emailed the salon concerned, twice & messaged the owner, but have had no reply. Please advise. Thanks

Q: Dear sir/madam, I want to ask about the process and requirements to file a case against a large group of beauty centers. I had a treatment that has gone way beyond and burnt the skin on my thighs, causing swelling, bruising, pain, and skin peeling. The burning is horrible. I got a letter from my dermatology doctor on the cause of the injury and the treatment I need to go through.

Q: Hello I'm responding to your comments on my question about filing a case against the beauty center. Can we discuss more and how would you be able to help me with my case?

Q: Dear Sir/Madam, I got my hair dyed at a salon. I told them not to put the dye on my scalp because I have had very bad reactions before. I even showed them pictures of how bad the reaction was. They said they use organic dye, assured me I wouldn't get a reaction, and proceeded to put it on my scalp. That evening, my scalp began to redden, and the back of my neck and ears were sore. The next day, blisters had formed on my ears, and my neck was hot and throbbing. I went back to the salon to ask what dye they used. It said on the pack it shouldn't be used if you've had previous reactions to dying hair and they should do a patch test. They called the owner but she was out for dinner so she said she would call me back which still hasn't. Is there anything I can do? I feel the salon hasn't taken my reaction seriously at all.

Q: Hello. I went to a very well-known and professional salon (or so I thought) for a normal hair dye. The guy who did my hair left the dye on my hair for over an hour when it was supposed to be on for a maximum of 30 minutes. He wasn’t paying attention to me walking around the store talking to everyone and also doing another customer's extensions. Now my hair is potentially damaged, my skull burns, and is flaky (meaning the dye wasn’t ammonia-free which is extremely unprofessional for such an expensive salon). I didn’t even get the outcome that I wanted and the dye color doesn’t even show. I talked to him about it but he shut it down so fast and gaslit me the whole time and made me feel like I was the wrong one and I was ‘complaining about something so light’. Please let me know what I can do legally about this. Thank you.

Medical treatment provided to patients does not always achieve the desired results, and sometimes it may lead to catastrophic consequences that cannot be remedied. This is due to several factors, some of these factors are related to the therapist or to the patient himself, or even related to God's will. It was, therefore, necessary for the legislator to intervene and develop the laws governing medical malpractice cases and set the limitations of liability for the therapist in such cases.

Exploring the various factors related to medical errors, including their definition, causes, severity, and legal implications, and highlighting the importance of understanding liability and compensation for patients and healthcare providers alike.

The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.

This Law promulgates the Federal Penal Code (Criminal Law) of the United Arab Emirates. Crimes and chastisement punishments shall be determined in accordance with the provisions of this Law and other penal codes.