Questions & Answers
Questions & Answers
5 available 5 • View allمطالبة احتيالية بمبلغ مترصد لشركة الهاتف بعد مغادرة الإمارات
1
س: لقد خرجت من الإمارات منذ 2014 وتفاجأت بأن هناك شركة مفوضة من قبل DU تبعث لي تطالبني بمبلغ 680.
فما هي الإجراءات المترتبة على ذلك؟

Apr 11, 2019
218
Unpaid utility bills can blacklist you in immigration
2
Q: I was a victim of a du agent. They came to our shop and offered me 3 SIM cards. They took the SIM cards and they are the one who used that postpaid sim card.
They said after 3 months it's automatically cancelled, but I came to know each sim card has a one year contract. My bill became 1300 something, then I told them I don't need these SIM cards.
Then, when I cancelled, my bill became AED 4900. Every month I'm paying 200, and now my balance is 3400. Every time they are sending messages that they will file a case against me.
Yesterday, I got a message from Tasheel that they forwarded a legal action. They said they put a travel ban on me. Is it possible?
Please reply.
Thanks

Sep 17, 2019
1733
Actions against false charges of Etisalat utility bills
4
Q: Hi
I have a due amount of Etisalat post-paid bill of AED 300 for the month of March. I went to India for some urgent work. When I came after 30 days, the bill was AED 600.
They charge me some services also. I asked them to cancel the connection, and they said it will be a charge of AED 150. I was not under any contract.
They didn't inform me and stopped my incoming and outgoing, and continued to charge me every month and the bill became 1600 till today.
I filed a complaint in Etisalat also that I want to settle down the bill, but I will only pay for the amount which I had used. I will not pay for the additional charges they are putting illegally.
Now, I received a call from Tashil and a message that my credit score rating is being impacted. I told them I want to pay but for the amount which I used, not any kind of false charges.
What effects can it make on my credit bureau as it's almost 15 days and I didn't receive any single follow up from Etisalat?
Actions

Nov 17, 2018
3194
How to remove fines on a phone card taken on my name?
3
Q: Someone acquired a fine on my ID after failing to pay the credit on time.
Is there any way I can ask for a deduction of the fine and pay it?
Because it wasn't me directly using the Etisalat sim card.

May 10, 2022
532
Unauthorized use of free trial option and potential legal action

1
Q: Dear Sir/Madam,
I hope this letter finds you well!
I am writing to bring to your attention a concerning issue regarding the unauthorized exploitation of our system's free trial option by an unknown individual who has been engaging in deceptive practices to gain access to our services.
As per our partner's recent findings, it has come to our attention that an individual has been repeatedly abusing our free trial option by utilizing various, email addresses, and mobile numbers to gain unauthorized access to our services.
It has been determined that this individual has been utilizing our facilities to engage in these activities. We don't have his personal details.
Our partner has provided evidence that supports the assertion that this unknown individual has been intentionally circumventing our terms of service and exploiting our free trial option for personal gain.


Feb 15, 2024
75
Legal blog
2 available 2 • View allUAE Travel Ban: What You Need to Know 163
The UAE travel ban may be imposed on a person on various grounds, for instance, as the result of criminal offences, unpaid loans, breach of immigration laws or family matters. Implications of such a ban can be financially severe and daunting for the affected person. This article aims to give readers a clear understanding of what is the UAE travel ban, what are the grounds and procedures for its imposition and removal, how to check if the person is banned from travelling and other related topics.
May 6, 2024
136022
What is a Travel Ban & How Does it Work in the UAE? 13
An interview-format article covering the topic of the travel ban and reasons leading to it in the UAE. This is from the legal podcast of lawyer Ludmila Yamalova, the founder of Lawgical with LYLAW.
Mar 9, 2020
6581
Laws & Regulations
1 available 1 • View allFederal Law No. (5) of 1985 On the Civil Transactions Law of the United Arab Emirates 96
The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.
Dec 15, 1985
148361

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Dear sir/madam,
Annual leave salary calculation as per the new labor law.
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Some say it is basic + HRA for the month you will take off, others say it is full salary, and somewhere I read it is basic + HRA (annual leave salary) plus the normal salary you get.
Can you please clarify?
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I want to dismiss an employee under article 120. Do I need to pay him the EOSB? 0
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What happens WPS system if my employer deposited less than my salary? 0
Dear Madam,
My salary is 5000 in WPS, but in June, my company deposited 1000 by mistake.
Is there any chance to rectify or deposit the 5000 dirhams again?
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How to appeal the labor judgment if the court did not approve all my dues? 0
My employer has not paid my salary for 8.5 months. I went to the labor court, and was referred to Dubai Courts.
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Jul 9, 2022
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