Questions & Answers
Questions & Answers
6 available 6 • View allGetting a document stating why a person is unable to obtain a police certificate


2
Q: It's been 4 years since I exited the UAE & have unpaid debts.
I am aware of the debt and that there's a bounced cheque case against me from the collection emails I still receive.
It had prevented me from obtaining a police certificate from the UAE as I tried online and in-person by authorizing a friend a while ago. I am in the process of immigrating and I was asked to provide a police certificate from the UAE.
It is not criminal to be in debt where I reside but since there's a police case against me due to unpaid debts and I can't get a police certificate from the UAE, at least I need to provide a document/letter "whatever the term is" stating why I am unable to obtain a police certificate from the UAE.
I appreciate you providing me with information on how do I obtain such a document "reasons why I am unable to obtain a police certificate" and who will be able to do such a thing. I need to submit an answer within the next three weeks.
Thank you and I look forward to hearing from you!



Jan 20, 2021
2788
How to know whether you have a criminal or civil case and how to clear them


16
Q: I left the country last year and I have an unpaid personal loan with a bank and credit card bill in another (all together AED 75000).
The bank has filed a case against me already (as per their email).
Now I need to know whether the bank has filed a civil case or criminal case since the amount is less than AED 200000.
Also, I need to know whether is it possible to get a criminal record check or police clearance without paying my debt.



Apr 18, 2021
5521
Checking the criminal system in the UAE while being abroad
1
Q: I have left a signed checkbook in my office. I left Dubai in 2001. In 2016 I came to know that my manager misused the cheques and issued cheques in 2003, 2005, and 2006 amounting to around Aed 60000 in my absence.
As I want to go back to Dubai, can you find out the details of my cases in the police and immigration computer and how to clear those cases as it is more than 15 years when the cheques were misused?
Please help!
Thanks and regards,

May 6, 2021
632
Will an absconding claim appear in the police clearance certificate?
7
Q: Hi,
If I have absconded from the UAE and moved to another country and I will need a police clearance, will it show up in my police record if I will obtain it from the UAE?
Thank you!

Oct 14, 2019
1706
How to close the pending cases to get a police clearance certificate?

6
Q: Dear sir/madam,
I currently live in Canada. I worked in UAE (Abu Dhabi and Ajman) from 2013 to 2016. I want to acquire a Police Clearance Certificate for immigration purposes (to Canada). I've tried online twice but have failed.
I would like to know where there is any court case against me. In 2016, I left the UAE without informing my employer, bank, lessor, etc. since my wife was in a bad medical condition in Sri Lanka at that time.
Then I never returned to the UAE. Can I please get some help in this process?


Apr 26, 2022
2740
How to clear credit cards and loans case and obtain a Police Clearance Certificate (PCC)?

1
Q: I got redundant and left UAE during Covid time with unpaid loans and credit cards.
Currently required a PCC as I am planning to relocate to some other countries with all the best intentions to pay off my debts.
However, I learned that the bank filed a case against me in Ajman. So I would like to know.
a) Is it possible for me to pay the fine and get a PCC?
b) Is it possible to get my case details in writing so that I can produce them to the visa officer as an explanation for not providing PCC?


Dec 8, 2022
1929
Legal blog
2 available 2 • View allUAE Travel Ban: What You Need to Know 164
The UAE travel ban may be imposed on a person on various grounds, for instance, as the result of criminal offences, unpaid loans, breach of immigration laws or family matters. Implications of such a ban can be financially severe and daunting for the affected person. This article aims to give readers a clear understanding of what is the UAE travel ban, what are the grounds and procedures for its imposition and removal, how to check if the person is banned from travelling and other related topics.
May 6, 2024
136554
Online POA and Other Notary Public Services in the UAE 28
With the introduction of the new procedures for obtaining a power of attorney (POA) remotely in the UAE, after it was mandatory to appear in person in front of the notary public as a global rule to ensure the identity and intention of the person requesting a POA, we put between your hands this brief guide for how you get it done.
Jun 8, 2021
19236
Laws & Regulations
3 available 3 • View allFederal Law No. (5) of 1985 On the Civil Transactions Law of the United Arab Emirates 96
The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.
Dec 15, 1985
148523
Federal Law No. (3) of 1987 Promulgating the Penal Code 29
This Law promulgates the Federal Penal Code (Criminal Law) of the United Arab Emirates. Crimes and chastisement punishments shall be determined in accordance with the provisions of this Law and other penal codes.
Dec 8, 1987
47952
Federal Decree Law No. (14) of 2020 Amending Certain Provisions of the Federal Law No. (18) of 1993 Concerning the Commercial Transactions Law 4
The provisions of this Decree by Law amend the Federal Law No. (18) of 1993 by replacing Clause (4) of Article (379) as well as Articles (600), (617), (641), (642), (643), (644), and adding new articles numbered (635) Bis, (641) Bis (1), (641) Bis (2), (641) Bis (3), (641) Bis (4), (643) Bis (1), (643) Bis (2), (644) Bis (1) and (644) Bis (2). The Decree-Law also repeals Articles (401), (402) and (403) of the Federal Law No. (3) of 1987.
Sep 27, 2020
3550

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Employer agreed to settle before MOHRE. What if they don’t pay the promised amount? 0
Hello,
I already have a dispute order with MOHRE. Then my employer became willing to settle the case.
What should I do in case they do not follow through with the promised amount to pay?
Apr 29, 2025
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Despite a waiver, the case is still with the public prosecution. Can I travel? 0
Hello,
I had a case regarding fraud by technical means, and we did a tanazul.
It was attested and submitted to the court, but the case still hasn’t been dropped and is now with the public prosecution.
What do I do now, as I need to travel urgently?
Apr 28, 2025
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How can we claim our money back if the cheque we received have bounced for insufficient funds? 0
We received a cheque which has now bounced. We have tried for over a month and a half now to get a new cheque from the person, and every day he says the next day.
We need the money now. We have been to the police station, and they said they can not do anything as the reason the cheque bounced is "Insufficient funds."
We have been to Al Barsha - Dubai Courts, and they said there is nothing they can do about it.
We are not sure what we can do. We need the money asap to pay our kids' school fees, let alone all the interest we have lost.
Apr 28, 2025
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Who is supposed to pay for the transfer fee, the employee or the employer? 0
Hello
I joined my new company on February 26, 2025. Upon joining the new company, I asked HR if it was free to join the company, and she said yes.
After working with them for 1 month, I experienced a salary delay, and I had to go to the office to ask why there was a delay in my salary.
That is when the HR told me she deducted my whole salary to recover the transfer fee.
Now my question is, who is supposed to pay for the transfer fee, the employee or the employer?
Apr 28, 2025
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Is it possible for a foreigner to get a divorce in Dubai? 0
Is it possible for a foreigner to get a divorce here in Dubai?
Apr 28, 2025
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The employer got all necessary documents but did not processed the visa 1
Hello,
I joined my employer in Dubai mainland 5 months ago. I gave him all the documents necessary for visa processing including the visa cancellation letter, but since then, he has not processed the visa.
I am now in overstay.
Dec 20, 2021
485
Can the employee take annual leave before finishing one year in service? 0
Hi,
I am an employee working here in Dubai, UAE for 10 months now.
I'm planning to file a leave for 2 days, however, my colleague informed me that as per the company policy, they consider it as absent then I will get a full basic + accommodation only.
So I am confused now because this was not the practice in the previous company. Appreciate it if I could get free advice on this matter.
Dec 8, 2021
1579
Signing cancelation documents before getting the compensation 3
Dear sir/madam,
My employer asked for my termination and we agreed on the amount to be compensated.
Is it right for me to sign any cancelation documents before getting my money?
Dec 8, 2021
473
What to do if the new employer renewed my ID and visa without giving me a contract? 2
Hi.
My new employer renewed my ID and visa. The only thing is that when my Emirates ID and visa were done, they didn't show me any contract nor did I sign it.
They didn't provide me with a copy of it. So I want to ask if I can complain regarding this matter?
Thanks in advance.
Dec 8, 2021
956
What is the duration of notice period after sending the resignation letter? 2
I'm under an unlimited contract. I'm already 8 years in the company.
My visa and ID will expire on Jan 29, 2022. My labor card will expire on Dec 19, 2021.
On Nov 20, 2021, I already sent the notice thru email that I'm not seeking for renewal.
If that is so, when is my last day of work?
Please I need your advice.
Thank you
Dec 8, 2021
711

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What happens when the property is sold mid-lease? 2
Dear Sir/Madam,
Does the existing tenancy contract between the tenant and the previous owner remain in force even after the new landlord has purchased the property in the middle of an ongoing lease?
And when should a new tenancy contract be made?
Should it be made immediately after the property has been sold, or at the end of the ongoing tenancy contract signed between the previous owner of the property and the tenant?
Also, does a new contract have to be in place for the tenant to exchange the cheques, or does the existing tenancy contract with the previous owner remain valid for the purpose of exchanging the cheques?
Apr 5, 2023
786
Evicting an employee from school accommodation while a labor case is pending 2
Dear Sir/Madam,
I was wrongfully terminated by my school under Article 44 on March 20th, 2023. I have a case in the labor courts, and the first hearing is on April 4th, 2023.
However, my employer is asking me to vacate the school accommodation. I asked the Ministry of Labor and the courts, and they informed me that the school cannot evict me until the case is resolved.
Is this information correct?
I am currently unemployed and have nowhere else to go until I find another job.
Apr 3, 2023
143
If I have a travel ban in KSA, can I travel to the UAE on a work visa? 10
Hi,
May you and your family be blessed.
I'm extremely tense and need your kind feedback on the following issue.
If I have a travel ban in KSA, can I travel to the UAE on a work visa?
I have been visiting Dubai on a tourist visa without any problems.
The ban was imposed because I had to leave KSA suddenly and could not return after an exit-entry, and I was unable to pay back my car EMI and credit card payment totaling 30k SAR, which I intend to pay off gradually now.
When I left KSA, they only had my fingerprints at the time. I also understand that while coming for a visit to Dubai, only a retinal scan is done.
On the other hand, when obtaining a work visa, UAE takes and registers fingerprints as well. Could this lead to any issues for me?
I have finally obtained a better-paying job after a long time and can finally save up to pay off my debts. The case registered for which the travel ban is imposed is only for SAR 16000.
As of now, I cannot afford to hire a lawyer to check in UAE.
Thank you for your help!
Mar 29, 2023
1936
Tenant's rights: Can my landlord evict me, raise my rent, and ban my pet? 1
Dear Sir/Madam,
My landlord wants to evict me from the property where I reside. They have not provided a court order for eviction within the past 12 months.
Additionally, they are requesting a 40% increase in rent and are insisting on a 6-month fixed-term renewal, despite the RERA index indicating no such increase.
Furthermore, they have included an unreasonable clause that prohibits pets, even though I have lived on the property with a pet for over three years.
What options do I have if I do not agree to these demands?
Mar 16, 2023
467
What can a cheque signatory of company expect if a cheque he issued has bounced? 0
Dear Respected,
I have a travel ban on me and a case raised in Dubai Courts against the company. The reason is the company owner asked me to sign a cheque to a service provider and the cheque bounced.
I'm not a shareholder in the license. I'm not a partner in the license or elsewhere. I'm not a manager in the license or elsewhere.
I only hold a POA from the owner to assist him in opening a bank account while he was abroad and be the authorized signatory in the bank.
What should I do in this case?
Thank you respected.
Jan 4, 2023
470
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