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كيف يمكن نشر تقييم لخدمة سيئة بطريقة قانونية؟

سيدي العزيز / سيدتي العزيزة،

طلبت من عيادة بيطرية أن تخبرني عن أسماء آخر الأدوية التي دفعت ثمنها. كان الطبيب البيطري قد سلمها لي على عجل ولم يرسل لي فاتورة، ولقد ذهبت إليهم على نفقتي الخاصة للدفع.

الإيصال الذي حصلت عليه لإثبات الدفع كان لشيء مختلف تمامًا. لم يعلق الطبيب البيطري على هذا الموضوع. ونفس الشيء بالنسبة للمدير الذي استلم الأموال.

لقد طلبت منهم التحقق من كاميرات المراقبة لأنني أتذكر التاريخ والوقت، لكن لم أجد استجابة من جانبهم. لا أعرف ما إذا كان هذا التصرف غير قانوني.

إذا ذكرت هذه الحادثة في تقييم، هل سأتعرض لأي عواقب قانونية بسبب ذلك؟

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6 Sep 2021, 05:56

Dear questioner,

In your review, make sure not to mention names or to accuse a person on his own, you can generally mention the incident without pointing to some person, make your review a general review always and make it harsh constructive feedback.

Example:

I wouldn't recommend anyone to deal with that place. On January 1st, 2021, I had ...... and I reported the incident to ..... So far, no one has helped me out.

11 Sep 2021, 18:23

Thank you for answering, it is greatly appreciated.

When you say, "I reported the incident to..." could I say the manager? Or is that singling out the person too much?

I have had several very unprofessional interactions with this manager/owner trying to resolve matters and had been thinking to mention this.

13 Sep 2021, 10:50

You are most welcome!

It's okay to mention the position but no names.

20 Oct 2021, 16:53

As an update, after dodging me for some time, the manager/owner has refused to check the CCTV to find out the names of the medications they failed to document.

Aren't veterinary clinics legally obligated to document all prescribed medications?

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