Questions & Answers
What are the procedures and requirements to change a local service agent?
I am 100% owner of Dubai mainland company under professional license. The company was established at the end of March 2021 and the setup process was run by a local service agent.
However, I am not satisfied with the local agent's service quality and I'd like to get your advice about changing the local agent.
Here are my questions :
- Is it OK to change the local agent?
- What are the procedures, cost and time needed to make a change?
- Do I need to physically be in Dubai for the change?
- It has been only 3 months since the establishment but the service fee was paid for 12 months. Am I eligible to get the refund If I end the contract earlier than the agreed timeline?
- What is the approximate cost for changing?
Thanks.
Dear Questioner,
To start with, yes you can change the local agent without you coming to the UAE.
However, you will need to do a PoA (Power of Attorney) to proceed.
As for the refund of the remaining months, we can try and settle it with him before going to Court.
We will have to discuss the procedures and costs with you after checking all the needed documents.
If you need any further information or legal assistance, do not hesitate to contact us on the phone or by email.
Regards
Legally, it is permissible to change the agent, but first, the agency agreement and its duration must be reviewed and to see the terms of termination agreed upon between you and whether there is a penal condition or not.
As for the duration of the procedures, it may range from one to two months depending on the readiness of the required papers to start the procedures and submit the transaction to the competent authority.
This does not require your presence, but it is possible that we do all the procedures on your behalf under a judicial power of attorney that you grant to us before starting work.
As for the money that you have paid and your ability to retrieve it or not, this depends on the terms and conditions contained in the agreement.
As for the fees, it is decided after reviewing and evaluating the agreement and estimating what measures are necessary for us to take to complete the work.
If you would like to schedule an appointment, please contact us and we will meet with you and review what was stated in the agreement so that we can provide you with the accurate and correct advice.
