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What to do if the grocery asks you to pay penalty for item you forgot to pay for?

I drank a soft drink of 3 dirhams from a grocery shop and forgot to pay at that time. And after going 5 times and shopping with them, I had also forgotten that.

Now, while shopping the sixth time, they informed me that it was in their CCTV footage so I said ok, take it now but instead of that, they forced me to pay a penalty of 500 dirhams.

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Eman Al Ali Advocates & Legal Consultants
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3 May 2021, 06:47

Hi Questioner

Regarding your inquiry, you should not pay AED 500 as they are asking you to pay.

If they threaten you to call the police for something like that, you can explain to the police the same thing that you went there many times for shopping after that event.

Kind regards

Eman Al Ali Advocates & Legal Consultants

3 May 2021, 15:42

Thank You Mam for your kind advice.

I went and met the store manager and explained to him everything and then he spoke to the higher authorities and refunded my money back.

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