خطاب إغلاق حساب العميل في البنك وإجباره على تحويل العملة

Dear Sir/Madam,

Many thanks for your enquiry.

Several business owners each year receive these bank account termination letters.

At times, it is due to not maintaining the required minimum balance, other times it is a result of the manner in which the account is being managed, expired business licences, too many returned cheques, or doing business with blacklisted or sanctioned countries.

Nevertheless, the banks do not give reasons at the time of termination. My recommendation is you visit your branch and ask to speak to the branch manager about the best way to deal with the foreign currency to limit loss.

If the manager is not helpful, lodge a formal complaint with the bank. Thereafter, I recommend you immediately file a further complaint with the UAE Central Bank. The UAE Central Bank has an office in Dubai.

I would advise you to visit their office personally and take any relevant documents with you. I trust that you will find my advice helpful.

Best regards,

Jennifer Arkhurst