Questions & Answers
Recovering an amount of money from an exchange services company
I have initiated a transfer of $150,000 in June 2020 through reputed exchange services in the UAE to my stockbroker in the USA, however, the transfer was rejected due to some administrative rule changes by the broker.
It has now been over 2 months of continuous follow up with the exchange service company, yet my funds have not been returned, which is causing me obvious distress and considerable financial opportunity loss.
I registered a complaint with the Central Bank, however, no feedback has been received to date!
Hi,
As per your query, since the transaction was done in the UAE, hence the money can be recovered in the UAE, provided there should be related agreements to prove the same.
Registering a complaint in UAE Central Bank is not a solution; the recovery of money can only be done through civil and criminal cases (if the scenario and evidence show the fact).
Please call or email us for more clarification!
Dear client,
Good day!
We can file civil and criminal cases for securing the amount from the exchange company. We can also file a breach of trust against them.
Please provide us the documents as proof to confirm the advice so we can proceed accordingly.
For further assistance, please feel free to contact us via phone or email.
Thank you!
