Questions & Answers
Questions & Answers
7 available 7 • View allFiling a case for harassment by a debt collection agent
10
Q: Harassment case.
How to file a case for harassment in Dubai?

Dec 12, 2018
8196
Pressure tactics by the collection agent of a bank
7
Q: Hi Sir,
I have a concern regarding the issue with a collection agent for RAK Bank.
I didn't pay my credit card debts for several months due to some family financial matter.
Now, I am in trouble and put in a warning by the management for termination, because of the collection agent who keeps on sending emails to the company's email addresses on our website.
He is harassing me also and affecting my emotions, mental health and credibility in the company.
I have informed him that I can provide a payment by next month, but he keeps on insisting to pay on 28 and sending to the company's email address.
What should I do?

Oct 8, 2017
6631
What to do if a debt collection agency contacts you
3
Q: What should you do if a debt recovery agent contacts you?

Mar 14, 2018
2303
Abusive language and harassment used by collection agent of a bank
6
Q: Hi,
Can I file a complaint against a debt collecting agent for harassing me to collect my debts for a bank in UAE?
They have been calling me and I responded to their calls and during my off, they tried to reach me but I could not respond to them due to personal reasons.
They called my parents back home and threatened me saying they will call my boss and sent me a voice text saying "I will make you suffer".
They are using abusive and unprofessional languag like "I am criminal" and "liar" and asking me "Am I a human even?".

May 23, 2021
1381
How to stop harassment from a collection department
1
Q: The collection department of my bank is harassing me and threatens me about my due balance on my credit card.
I informed them that I don't have work yet and waiting for a job offer. I will settle it once I get a job.
What can I do on this matter to negotiate with the bank?

Oct 20, 2019
775
ملاحقة شركات التحصيل لمدين في عمله
2
س: السلام عليكم،
لدي قرض قديم عجزت عن سداده منذ العام ٢٠١٦. حُررت قضية جنحة مالية (شيك بسوء نية) وحُكِم بالغرامة المالية وقتها وتم سدادها.
بعد ذلك لم نتمكن من الاتفاق على تسوية وازدادت أوضاعي المالية سوءًا مع شركتي القديمة التي أقاضيها الآن أمام المحكمة العمالية ولم تُنفِّذ الحكم الصادر.
انتقلت إلى شركة حديثًا وبدأت تطاردني شركات التحصيل وأصبح الأمر مزعجًا لدرجة أنها تتصل على الشركة الجديدة والموظفين الذين يعملون بها والذين لم أتعرف عليهم حتى الآن ويطلعونهم على الأمر، بل ويرسلون رسائل إلى إيميلاتهم الشخصية ويخبرونهم أنني متهرب وأنهم يريدون التوصل إليّ!
تسبب ذلك في جعل مدير الشركة يتخذ موقف عدواني ويوقف إجازاتي ويمهلني مهلة لوقف الأمر ومعالجة هذه الشركات ولا أدري ما الذي سيتخذه بعدها.
هل ما تفعله هذه الشركات أمر قانوني؟ وما موقفي القانوني معها؟ أصبحت مهددًا بالطرد من وظيفتي وأعاني من نظرات زملائي لي؟

Feb 23, 2022
1327
What can you do against bank harassment when you are paying on time?
0
Q: Hi
I have a credit card from a finance company and I have an outstanding of 10k. I am paying every month on time but from the month of March 2022, the collection department is calling me and being rude to me.
But finally now, before the due date, they messaged me on WhatsApp in a very bad way. The message is like this:
"Dear customer, Tomorrow morning your payment has to reflect in the system. We will not entertain any objection to late payment."
And I do my payment on time but what's this type of messages they are sending me.
What should I do with them for this kind of unprofessional and rude type of harassment?

Apr 6, 2022
431
Laws & Regulations
1 available 1 • View allFederal Law No. (5) of 1985 On the Civil Transactions Law of the United Arab Emirates 96
The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.
Dec 15, 1985
148375

Other answers by
226 226 answers •
View allDisputing tenant's refusal to accept old landlord's rent increase notice 0
Hi,
We recently bought a villa in Dubai. We are looking for an advocate for legal advice.
Even though the old owner gave the tenant a 90-day notice about the new rent, the tenant is not agreeing to the notice because it didn't come from us.
Since the renewal is in October and we bought the property in September, we don't have 90 days to notify the tenant of the new rent.
The tenant agreed to the new rent in an email with the old owner 90 days ago. Can we dispute this?
Sep 25, 2023
149
We had an accident. Can I claim the treatment costs paid to hospital from the insurance? 0
My family and I had an accident. The incident occurred the very next day of their arrival in the UAE on a residence entry permit and their visa//health insurance was still in process.
With gods grace, everyone was discharged from the hospital on the 3rd day after many tests and keeping us under observation. We were slapped with a hefty bill as my family was not holding any health insurance.
What are the chances that I could claim the medical expenses through the vehicle insurance, as it covers co-passengers as well?
May 29, 2023
225
My brother's wife got pregnant with another guy. What happens if he files a case against them? 0
My brother's wife got pregnant with another guy. He wants to file a case against them.
What will happen to them if ever?
May 4, 2023
296
What can I do if a company hired me then changed their mind? 0
I am working in a company and their management is the worst. They made an interview in India and called me.
After calling me here, they again made interviews and made me work for 1 month. And now, they're telling me I am not capable of work and they are mentally torturing me.
I have given them 1.5 lack in office in India and here they are not paying me any salary. I am going into depression as I am not getting any solutions.
The only solution coming to my mind is a suicide, I don’t have any other options left. I have taken money in interest and people are daily coming to my house for money.
Please guide me in a proper way on what I can do.
Apr 18, 2023
190
What happens to the company and its operations if one of the partners is deceased? 0
X Real Estate LLC is a newly formed LLC company in the mainland (DED) with 10 partners, 9 of them Indians and one Pakistani.
As per the new provisions, the company is owned 100 % by expatriate residents. The company’s business is buying and selling real estate in the UAE.
Query:
What happens to the company and other partners, when one partner dies with or without a will?
Can the remaining partners continue to operate the bank account or it will be frozen?
Are the operations of the company frozen? Can the remaining partners carry on the business as usual, buy, rent, and sell the properties?
Can the partners pay the share of the deceased partner to his legal heirs and distribute his share among the remaining partners?
Will this affect the other businesses of the remaining 9 partners in any way?
Feb 27, 2023
201

Premium
Other answers by
183 183 answers •
View allThe landlord refuses to wait for days beyond rental cheque due date. What to do? 0
Dear sir/madam,
My rental cheque is due tomorrow and unfortunately, I’m not able to honor it. I asked my landlord to wait a couple of days but he doesn’t want to wait and said that he is going to cash the cheque tomorrow.
Of course, the cheque will bounce, what would be the procedure then?
Do I have a certain amount of days before eviction to pay the rent?
Sep 25, 2022
482
What happens when the property is sold mid-lease? 0
Dear Sir/Madam,
Does the existing tenancy contract between the tenant and the previous owner remain in force even after the new landlord has purchased the property in the middle of an ongoing lease?
And when should a new tenancy contract be made?
Should it be made immediately after the property has been sold, or at the end of the ongoing tenancy contract signed between the previous owner of the property and the tenant?
Also, does a new contract have to be in place for the tenant to exchange the cheques, or does the existing tenancy contract with the previous owner remain valid for the purpose of exchanging the cheques?
Apr 5, 2023
770
Evicting an employee from school accommodation while a labor case is pending 0
Dear Sir/Madam,
I was wrongfully terminated by my school under Article 44 on March 20th, 2023. I have a case in the labor courts, and the first hearing is on April 4th, 2023.
However, my employer is asking me to vacate the school accommodation. I asked the Ministry of Labor and the courts, and they informed me that the school cannot evict me until the case is resolved.
Is this information correct?
I am currently unemployed and have nowhere else to go until I find another job.
Apr 3, 2023
128
If I have a travel ban in KSA, can I travel to the UAE on a work visa? 0
Hi,
May you and your family be blessed.
I'm extremely tense and need your kind feedback on the following issue.
If I have a travel ban in KSA, can I travel to the UAE on a work visa?
I have been visiting Dubai on a tourist visa without any problems.
The ban was imposed because I had to leave KSA suddenly and could not return after an exit-entry, and I was unable to pay back my car EMI and credit card payment totaling 30k SAR, which I intend to pay off gradually now.
When I left KSA, they only had my fingerprints at the time. I also understand that while coming for a visit to Dubai, only a retinal scan is done.
On the other hand, when obtaining a work visa, UAE takes and registers fingerprints as well. Could this lead to any issues for me?
I have finally obtained a better-paying job after a long time and can finally save up to pay off my debts. The case registered for which the travel ban is imposed is only for SAR 16000.
As of now, I cannot afford to hire a lawyer to check in UAE.
Thank you for your help!
Mar 29, 2023
1892
Tenant's rights: Can my landlord evict me, raise my rent, and ban my pet? 0
Dear Sir/Madam,
My landlord wants to evict me from the property where I reside. They have not provided a court order for eviction within the past 12 months.
Additionally, they are requesting a 40% increase in rent and are insisting on a 6-month fixed-term renewal, despite the RERA index indicating no such increase.
Furthermore, they have included an unreasonable clause that prohibits pets, even though I have lived on the property with a pet for over three years.
What options do I have if I do not agree to these demands?
Mar 16, 2023
448
Get quotes from lawyers
Find the right lawyer for your legal needs.
Submit your request and get multiple
competitive offers from
qualified lawyers.
Popular Q&A
View all Looking for something else?
Ask for advice from a lawyer