Q: Good Day. I'm Johny Vivek Micheal. I was working in the UAE from September 2014, and unfortunately, I have been terminated by the company and I have dues for the RAK bank. Regarding those payments, I'm paying my monthly dues even though I was threatened by an agency from India that I have to pay my full amount or else they will go for a legal action. What should I do?

Q: Hi, I have taken a loan from the bank worth AED 450000. I lost my job in 2016 and was unable to pay the instalments, then left Dubai. Bank people never contacted me and I left as I was unable to pay the monthly instalments. Now I am in India. I have got another job in Dubai and I am very keen on joining it. I contacted the bank through email asking their help to sort this, they asked me to call the call centre. When I called the call centre no one was able to help me, they just said "we will get back to you", but no reply yet. For 1 month, they are not able to help me. Now, I have to join my new job in Dubai asap, and unable to understand what to do. I am ready to pay half amount now and remaining half in instalments on monthly basis. But I don't know whom to contact and how to get this sorted. PS: I don't have any friend in Dubai who is ready to help me and go and negotiate with the bank on my behalf. I am just trying to call and sort on my own. Please help and guide me.

س: السلام عليكم، تركت وظيفتي في فبراير 2019 وانضممت إلى شركة جديدة في نفس الشهر. كان لدي، في ذلك الوقت، قرض من بنك لسيارتي بدين مستحق يبلغ حوالي 15000 درهم. أبلغ عملي القديم البنك بأنني تركتهم. وعلى ذلك قرر البنك، دون إخطاري، حجب كامل مبلغ استحقاقات نهاية الخدمة عن وظيفتي القديمة على الرغم من: 1) دفع جميع دفعات القرض عن السنوات الأربع الأخيرة بالكامل وفي الوقت المحدد للدفع. 2) إيداع راتب وظيفتي الجديدة في حسابي مع البنك. بعد التحدُّث مع البنك وتقديم شكوى لديهم، فكوا جزءًا من المبلغ ولكن حجبوا 10000 درهم. وهم ينقصون المبلغ المحجوب شهريًا. واليوم لا يزالون يحتجزون 5000 درهم. لا تنص مستندات القرض التي وقعتها على أن البنك له الحق في حجب أي مبالغ في حالة فقد أو تغيير وظيفتي، ومع ذلك، أبلغني موظفو البنك بأنها "سياسة البنك" (Bank Policy). ورفضوا مشاركة هذه السياسة معي. هل يمكنني الإبلاغ عن البنك لخيانته للأمانة؟ حيث أنني أودعت راتبي وأموالي لدى البنك والبنك اعتدى عليها بدون حق.

Q: Dear Ms. Rajasree Ravivarma, I need your help to know how much time it takes to get the travel ban removed after the loan settlement amount is paid to the bank? I am in discussion with the bank to settle my loan amount.

Q: A judgment has been made on a civil case for a bank cheque in Dubai some time ago. Would it be possible to negotiate an installment plan with the bank to solve the case or it will be a must to pay the full amount as per the judgment?

Q: Hi, I am based in Kuwait and an Abu Dhabi-based finance company is offering me a loan of 100,000 $ with a condition to pay 1% insurance in advance to process the loan. Their office is located in Abu Dhabi. I want someone to verify this company's credibility; to know whether they are genuine or fake, check their license/registration, etc, and understand the conditions of the loan, furthermore, pay that 1% insurance fee only if they are satisfied.

Q: Dear Sir/Madam, I took a personal loan of 80 thousand. I lost my job just before COVID, and to date, I am jobless. I stopped paying since I lost my job and have not paid for almost 4 years. Debt collectors call me and pressure me to pay. I informed them I am jobless and will start paying once I get a job. What can the bank do legally? And what are my options?

The management of individual financial affairs is crucial and all the actions must be weighed down while committing to any financial liability. Whether it's job loss that may have lead to financial failure or the opposite, one must be aware of the personal liability which will not diminish by paying fines for cheque bounce cases. There are two major types of liabilities, criminal liability and civil liability. Each has its own significance, hence, must be dealt with accordingly.

With the introduction of the new procedures for obtaining a power of attorney (POA) remotely in the UAE, after it was mandatory to appear in person in front of the notary public as a global rule to ensure the identity and intention of the person requesting a POA, we put between your hands this brief guide for how you get it done.

This Law promulgates the Federal Penal Code (Criminal Law) of the United Arab Emirates. Crimes and chastisement punishments shall be determined in accordance with the provisions of this Law and other penal codes.

The provisions of this law, promulgating UAE Civil Code, govern the civil transactions in the United Arab Emirates. The commercial transactions remain subject to the laws and regulations applicable in their regard.

The provisions of this Decree by Law amend the Federal Law No. (18) of 1993 by replacing Clause (4) of Article (379) as well as Articles (600), (617), (641), (642), (643), (644), and adding new articles numbered (635) Bis, (641) Bis (1), (641) Bis (2), (641) Bis (3), (641) Bis (4), (643) Bis (1), (643) Bis (2), (644) Bis (1) and (644) Bis (2). The Decree-Law also repeals Articles (401), (402) and (403) of the Federal Law No. (3) of 1987.