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The bank is not lifting my travel ban despite my fulfillment of the settlement agreement. What to do?

Good day,

I am writing to respectfully seek your assistance regarding the lifting of my travel ban. I have been following up with the bank for over two months and, as instructed, filed a court petition, which is still pending.

As per Clause 4 of the signed settlement agreement, the travel ban should be lifted after six consecutive salary transfers and payments, along with submission of an employment letter or salary certificate.

I provided the bank with my employment letter and an official company email confirming the salary transfer issue due to a company labor dispute.

Despite this, and after making consistent EMI payments for two years, I am now being asked for documents not included in the agreement, such as a new labor contract, salary transfer letter, and six-month bank statements.

I have now raised this matter with the Head of Collections and copied the CEO, and I kindly request your urgent assistance in resolving this issue as per the terms of the signed agreement.

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Dar Al Haqooq Legal Consultancy
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8 Sep 2025, 17:08

Good day,

Thank you for sharing the details of your case.

According to recent updates in UAE law and Ministry of Justice directives, travel bans are now automatically lifted once the related legal case or financial dispute is fully resolved as per the signed settlement agreement.

This includes fulfilling all conditions, such as consecutive salary transfers and submitting relevant documentation like employment letters or salary certificates.

However, banks or creditors requesting additional documents not stipulated in the agreement may be acting beyond the agreed terms.

In this case, you should formally notify the bank in writing about the exact terms of Clause 4 of your settlement agreement and insist they comply accordingly.

If they continue to delay or deny, you can escalate by filing a formal complaint with the court or relevant regulatory authorities.

The court petition you filed will help resolve this, but given procedural delays, legal follow-up through a lawyer can hasten the lifting.

Please contact me by phone for assistance with legal follow-up and ensuring the bank complies with the terms, so your travel ban is lifted swiftly.

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London Center for Legal Consultancy Office
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9 Sep 2025, 12:38

To lift the travel ban, provide the bank with all the documents required in the settlement agreement, including an employment letter or salary certificate, and proof of receipt of the required payments for six consecutive months.

Focus on explaining why you have not received the salary transfer letters due to a labor dispute.

If the bank does not respond, you may need to escalate the matter to the competent judicial authorities to lift the ban.

Contact me by phone.

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Rashid Al Kaitoob Advocates and Legal Consultants
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9 Sep 2025, 13:23

Thank you for contacting us via Legal Advice Middle East.

What you describe is a classic enforcement difficulty where the bank seeks to impose new conditions beyond what is written in the signed settlement.

We recently handled an identical case where a bank refused to lift a travel ban despite the client fulfilling all agreed conditions, and the court confirmed the ban had to be lifted strictly under the signed settlement terms.

That precedent supports your position strongly.

There are multiple ways forward. Since you already filed a court petition, the next step is to support it with the settlement agreement, proof of your EMI payments, the employment letter, and evidence of the bank’s shifting demands.

This strengthens your petition and shows the bank is acting outside the contract.

Another route is to request an urgent hearing or precautionary order to lift the travel ban temporarily while the case is being considered, particularly when ongoing employment and compliance are documented.

The key to pressuring the bank is to keep the matter on record at court. Phone calls and extra document demands cannot override a signed agreement.

Once the court sees the agreement and proof of compliance, the bank’s objections usually collapse.

To guide you precisely, we would need to review your settlement agreement, payment records, petition filed, and bank correspondence.

Our firm can represent you in reinforcing the petition, applying for an interim lifting of the ban, and ensuring the bank is compelled to honor Clause 4 as written.

We provide a complimentary 20-minute listening session to map your file before outlining the most effective next step.

Our multilingual team (Arabic, English, Russian, Hindi, and Chinese) has over 12 years of experience.

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